BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 19th November 2025

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“rubbish ghostbusters car, Bargainmax make returns so complicated I gave up in the end and kept the car, will not be buying from these again”

Helpful Report

Posted 3 years ago

Hi, I can see an email was sent with a few options to return this item. Please get back in touch if you would like some more information on how to return a parcel. Thanks, BargainMax Customer Care.

Posted 3 years ago

“Never to buy here again. Ordered an item as a gift with 3 weeks until the party. Delivery was 2 to 4 days but never arrived. Ordered on 09/05/22 says it was shipped on 12/05/22. Nothing by 18/05/22 so I contacted customer support. New order sent 19/05/22 so still time enough for it to arrive. Contacted customer support on 24/05/22 to say it still hasn’t arrived and today is 26/05/22 the day of the party. No response from customer support and no gift. Thanks BARGAIN MAX you went above and beyond for me I know where not to shop in future.”

Helpful Report

Posted 3 years ago

Hi, A refund was processed to you on 19.05.2022 due to the item being out of stock for a replacement, an email notification was sent over to you, I'm sorry for the inconvenience caused. BargainMax Customer Care.

Posted 3 years ago

“Terrible! Delivery info wrong, and box completely ripped, barely even cellotaped shut, was all hanging off the box. Wouldn't recommend or use again”

Helpful Report

Posted 3 years ago

I'm sorry about that Stacy. Please send us an image to support@bargainmax.co.uk so we can look into this for you without delay.

Posted 3 years ago

“The problem is your carrier.”

Helpful Report

Posted 3 years ago

I'm sorry about that! Please email us some more information to support@bargainmax.co.uk and we will look into this for you. Thanks, BargainMax Customer Care.

Posted 3 years ago

“Damaged goods, asked for them to exchange when I sent the other back (15 mile round trip to local hermes drop) heard noting for over 2 weeks, contacted them and they refunded me as items were now out of stock!!!!”

Helpful Report

Posted 3 years ago

“Still waited in a refund the bike they sent me could of caused a accident they are the worst company I have dealt with they even told me to switch the wheel round I can’t belive I have waited over 3 weeks for a reply never buy from them”

Helpful Report

Posted 3 years ago

I'm sorry about that. I can see your order has been refunded.

Posted 3 years ago

“very bad products 😕”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about that. Please email us support@bargainmax.co.uk and we will look into this for you. Thanks BargainMax Customer Care.

Posted 3 years ago

“I only received one of the items I ordered over a month ago I have tried to chase up where the other item is and had no reply, this was a present for my daughters birthday which has now been and gone! Very disappointed.”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about that. Please email us support@bargainmax.co.uk and we will look into this for you.

Posted 3 years ago

“Extremely disappointed I don’t think I would shop here again I received a broken playhouse for my sons birthday so asked for the parts to replace broken ones they did not have parts to replace so offered a partial refund I accepted but still no refund tried to ask for the refund a 3rd time and no reply”

Helpful Report

Posted 3 years ago

Hi, I can see a refund was processed on Apr 21. Thanks and I'm sorry for any inconvenience caused, BargainMax Customer Care.

Posted 3 years ago

“I sent my item back 14 days ago now and I'm still get to be told you have received this!”

Helpful Report

Posted 3 years ago

Hi, I can see a refund was processed on May 10. Thanks, BargainMax Customer Care.

Posted 3 years ago

“I will never ever buy from them thay charge me for Next day delivery even though I received it 5 days after I contact costumer service and they did not respond it’s a joke my advice is to avoid it”

Helpful Report

Posted 3 years ago

Hi, I can see your order was delivered on the next working day. Unfortunately, our couriers do not collect nor deliver parcels on Bank Holidays. Thanks, BargainMax Customer Care.

Posted 3 years ago

“2000554756 order number. Sent back 3 weeks ago. No acknowledgement and no refund. Almost impossible to get through to customer services.”

Helpful Report

Posted 3 years ago

Hi, I can see your order has been refunded. Thanks and I'm sorry for any inconvenience caused, BargainMax Customer Care.

Posted 3 years ago

“Awful experience!!!! Ordered 9 ago and paid for order and they never sent it out! Now my son will not have his birthday present on time. Customer service is awful, 5 days to reply to an email and when they finally do and admit the order was never sent they then ask if I want next day delivery, I reply straight away and 8 hours later still no reply so won’t even get the product tomorrow. Will never order from here again and urge others to not risk it either!!!”

Helpful Report

Posted 3 years ago

“The worst service ever!!! Never back again!!! Its 7 days since I ordered next day delivery! Still no order,upset child without birthday present! Please don't buy here!!!!!”

Helpful Report

Posted 3 years ago

Hi, I'm sorry about that! As your order was placed over the bank holiday weekend, it was dispatched on the next working day. Unfortunately, your parcel was lost in transit and has now been replaced. Thanks and I'm sorry for any inconvenience caused, BargainMax Customer Care

Posted 3 years ago

“Paid for next say delivery still waiting 4 days later”

Helpful Report

Posted 3 years ago

Hi, I'm really sorry about that! Please get in touch with us at support@bargainmax.co.uk so we can look into this for you without delay. Thanks, BargainMax Customer Care

Posted 3 years ago

“Thomas 10 inch bike. Built it one of the nuts was on so tightly we couldn't get it off. Spoilt the day and can't put stabilisers on as nut won't budge”

Helpful Report

Posted 3 years ago

“DO NOT SPEND YOUR MONEY ON THIS SITE!!! Absolutely appalling customer service. Spent a lot of money and chose next day delivery and did not receive my order still a week later. No matter how many times I call, no one can give me any answers as to where my order might be and are refusing me a refund until the order is delivered. Nothing short of disgusting”

Helpful Report

Posted 3 years ago

I'm sorry about the delay with your order. I can see a replacement has been sent and received. Thanks!

Posted 3 years ago

“Ordered a fisher price bath, ordered on this site and paid more for this specific one and received a totally different bath. The bath I received is £10 cheaper than what I paid! I don’t have the time to take it back as it’s now needed for a baby. Terrible won’t be using this site again.”

Helpful Report

Posted 3 years ago

Hi We really do aplogise this has happened please do get in touch we can offer a simple solution always. Many thanks, Customer care customercare@bargainmax.co.uk

Posted 3 years ago

“I ordered a dolls house it came all chipped and some of the wood was cracked this was disappointing as it was Christmas Eve I realised and when you pay 231pound you done expect it to be damaged”

Helpful Report

Posted 3 years ago

Hi we want everyone to have the best possible experience with all our toys so please do get in touch and the team will of course support this failure for you either via https://www.bargainmax.co.uk/help or alternatively email us at support@bargainmax.co.uk Many thanks, Customer care

Posted 3 years ago

“Terrible company WATCH OUT FOR FAKE REVIEWS !! BOUGHT A NERF GUN ITEM WAS A RETURN AND NOT WORKING. THANKS THAT WAS A CHRISTMAS PRESENT. DONT USE NOT WORTH IT.”

Helpful Report

Posted 3 years ago

We are disappointed to hear you are unhappy with your recent purchase we would like to reiterate that none of our returns are reshipped if faulty. If you contact our support team they will be happy to assist you with this purchase in full either via our help pages https://www.bargainmax.co.uk/help. Or please email us directly on the email support@bargainmax.co.uk kind regards Customer care.

Posted 3 years ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews