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BargainMax.co.uk Reviews

4.6 Rating 9,581 Reviews

91 %

of reviewers recommend BargainMax.co.uk

Company Reviews

Product Reviews

4.6

Based on 9,581 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is the UK's Award Winning Number one for cheap children's Toys and Games online. It sells only branded products such as Lego, Moshi Monsters, Star wars, Mattel and many more to the customer at the cheapest possible price. We are continuously improving and updating our product range, offering more efficient delivery options, effective customer service and most importantly competitive prices for branded toys and games on the web. Our aim is keep both the parent and child happy by offering a quick, easy and cheap process for purchasing as well as cool, fun and new branded toys and games for the real customers, the children.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 6th May 2024

BargainMax.co.uk 5 star review on 3rd May 2024

BargainMax.co.uk 5 star review on 2nd May 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

1105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order batman puzzle track and car. Not true to size of picture. Very disappointing”

Posted 10 months ago

Hello, Thank you for taking the time to leave a review and I am sorry to hear about your disappointment, Please can you contact support@bargainmax.co.uk and please send some pictures to us, and we can hopefully resolve this for you. Kind regards Dan - Bargain Max Customer Services

Posted 7 months ago

“3 of my packages have been despatched. The 4th I’ve still had no update on. Tried contacting on various platforms. Evri is used to deliver so don’t suppose I’m going to get any of my little girls Christmas now, especially when one package hasn’t even been packed or despatched yet”

Posted 1 year ago

Hi, Thank you for your review, I do apologise for this, I can see a member of our customer care team was in touch and you were refunded for the missing parcels that were later delivered to you late and this matter has now been resolved. Thank you, Bargain Max

Posted 1 year ago

“Happy with the items but not happy about how a box with a £60 item wasn't sealed at all! No tape has even been put on the box so was wide open when I received it! Could easily have been stolen or damaged!”

Posted 1 year ago

Hi Lisa, Thank you for your review, We do apologise for this and we are looking into how we can better package our items to ensure orders are received in good condition. Thank you, Bargain Max

Posted 1 year ago

“Received email acknowledging a return of goods, when goods were never delivered in the first place! Not sure about the company yet!”

Posted 1 year ago

Hi , Thank you for your review, we do apologise for this. We will pass this feedback onto our courier. I can see a member of our customer care team has been in touch and you agreed upon a refund which was issued to you and the matter has been resolved. Thank you, Bargain Max

Posted 1 year ago

“Found item required ordered it but couldn't put in discount code!”

Posted 1 year ago

Hi, Thank you for your review. I do apologise you were unable to find where to enter your discount code. We have updated our site in hopes it will be more accessible and easier to navigate our new site! Thank you, Bargain Max

Posted 1 year ago

“You used Evrie to deliver my products. Box was open both ends and toys are missing”

Posted 1 year ago

Hi, Thank you for your feedback. I do apologise for this. We have made improvements as to how we package orders to avoid these issues in the future! I can see a member of our customer care team processed a replacement to you for the missing item and the issue has been resolved. Thank you, Bargain Max

Posted 1 year ago

“Ordered on the 12th September. Had 3 separate shipments received 2 but still waiting on 1 & no update has been made for the last week. Still says dispatched so not sure if I've been ripped off. Not happy.”

Posted 1 year ago

Hi Lauren, Thank you for your feedback, A member of our customer care team has reached out to resolve this for you as we were unable to find any communication regarding this order Thank you, Bargain Max

Posted 1 year ago

“I tried to put an order through and it said payment declined so I checked my bank and they’ve taken the money but not had no email to say it’s been ordered or anything”

Posted 1 year ago

Hi, Thank you for your feedback. We do apologise for this. If you do not receive an email from us confirming your order this means your order has been unsuccessful and the money is being withheld by your bank not ourselves and the money will be released automatically in 5-7 days. Thank you, Bargain Max

Posted 1 year ago

“I haven’t opened them yet as it’s for my daughters birthday in October but when they got delivered all the boxes was crushed etc the table was open”

Posted 1 year ago

Hi Gemma, Thank you for your feedback, I do apologise for this and we will pass this feedback onto our warehouse and the courier to see how we can better improve our deliveries. Thank you, Bargain Max

Posted 1 year ago

“The product arrived, the external box was literally hanging off the product box. Both ends were open !!”

Posted 1 year ago

Hi Katie, Thank you for your review. I do apologise for this. We are acting on this and are implementing ways in which we can better package our orders to ensure they are sturdier for transit. Thank you, Bargain Max

Posted 1 year ago

“Delivery was late expected it on the Tuesday for my grandsons birthday it came 2-3 days late! inflatable slide went down after 1 day! Disappointed with item and delivery”

Posted 1 year ago

Hi Jackie, Thank you for your review. I can see a member of our customer care team has been in touch regarding the slide and this has been resolved. Delivery time is an estimated delivery time so we can not guarantee when the order will arrive exactly but it is an estimate. Thank you, Bargain Max

Posted 1 year ago

“Order something wrong sent back and not received my refund”

Posted 1 year ago

Hi Jack, I apologise that you have not been refunded for your return. I am unfortunately not able to find any details regarding your return via your name so can you please contact support@bargainmax.co.uk and a member of our customer care team will be happy to assist you. Please can you include the return tracking number when you contact support. Thank you BargainMax

Posted 1 year ago

“I had the feeling it was a returned item as some pieces were loose in the box, and one doll had a paint defect to the eye from the manufacturer. The price was on sale price.”

Posted 1 year ago

Hi Marie, Thank you for your review. I can see a member of our customer care team has been in touch and has assured you we do not sell second-hand products or returned items and you received a replacement for the issues with the doll. Thank you, Bargain Max

Posted 1 year ago

“After delay with order , was very pleased when it turned up good quality and price”

Posted 1 year ago

Hi Marilyn, Thank you for your review. I am sorry your order was delayed but glad you are loving the product you received and the deals on our site! Thank you, Bargain Max

Posted 1 year ago

“Doesn’t come in a proper box - disappointed”

Posted 1 year ago

Hi Ruth, Thank you for your review, the packaging in which your nerf products have arrived is how these items are now supplied to us directly from the manufacturer, Hasbro. As well as other online retailers, Hasbro now provides these items in what’s known as “Frustration-Free Packaging” to help reduce packaging waste. Thank you, Bargain Max

Posted 1 year ago

“My son got bored after 2 days,”

Posted 1 year ago

Hi Natisha, Thank you for your review, we are sorry to hear your son was bored so quickly, hopefully we have more products he would love to keep him entertained for a long time! Thank you, Bargain Max

Posted 1 year ago

“Items are not very big or worth the money.”

Posted 2 years ago

“Would usually give 5 stars for previous orders I’ve had from here, usually arrives within days no issues what’s so ever, but I’m still waiting on an order placed from the 2nd of December, I know the company has dispatched it to Hermes but Hermes has had it for almost 2 weeks and still haven’t delivered it which obviously isn’t bargain max fault, however I have tried to contact bargain max for nearly a week now to see if they could trace the items and have had no reply from them. I understand how busy they must be this time of year, but the items I have ordered are over £100 worth of Christmas presents for my children and I’m losing hope that they will arrive and with no money to replace them you can understand why I’m desperate for them to get in contact with me so that we can sort something out.”

Posted 2 years ago

Hi We are very sorry for the delay you experienced I can see my colleague supported you and got a delivery to you at the beginning of this week many thanks Customer care

Posted 2 years ago

“I still havnt recieved the items x”

Posted 2 years ago

We can see that on this order it has been delivered for you Many thanks Customer care.

Posted 2 years ago

“The item I have received was sent without the outer packaging - since it was a Christmas present this was disappointing. I am in contact with customer services at present to sort this issue out. The product was shown as having a box in the photos... but turned up just in the cardboard packaging... hard to know of anything is missing when the box is not sealed.”

Posted 2 years ago

We are sorry for the disappointment the direct from manufacture packaging caused Many thanks Customer care

Posted 2 years ago

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BargainMax.co.uk is rated 4.6 based on 9,581 reviews