BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 21st September 2025

Roy

BargainMax.co.uk 5 star review on 20th September 2025

Anonymous

Justin Snell

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, really good prices but unfortunately packaging is not the best, boxes arrived dented due to weak box and no bubble wrap”

Helpful Report

Posted 1 month ago

Hi Andrew, Thank you for your review! We're glad to hear you were happy with the quick delivery and pricing. We’re sorry the packaging didn’t meet expectations — your feedback is constructive. We’re currently reviewing our packing materials to ensure items arrive in better condition moving forward. If there was any damage to the contents, please don’t hesitate to contact us so we can assist. Kind regards, Grace

Posted 1 month ago

“I've only given Bargain Max 3 stars as my last purchase hasn't arrived yet. It's 2 and a 1/2 weeks late and the tracking has just been updated on Friday to tell me it's coming on MONDAY 15th September, which was last Monday. It's hard to get any help, they tell you too wait, I've put in a report thing today so we will see. This is however the first problem I've had and there toys are fine and some are good prices. I have purchased quite a bit over the years and have been very happy. If my last order hadn't been messed up it would have got 4 stars.”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for taking the time to leave a review and for being a valued customer over the years. We're very sorry about the delay and the confusion with your tracking updates — we understand how frustrating this must be. We’ve already reached out to you directly to resolve the issue and are working to get this sorted as quickly as possible. We really appreciate your patience and your kind words about our products and pricing. If there's anything further we can do to help, please don't hesitate to let us know. Many thanks, Grace

Posted 1 month ago

“Great site but just feel not enough choice for boys toys and stuff 😕”

Helpful Report

Posted 1 month ago

Hi Corinne, Thanks for your feedback! We're glad you liked the site, and we hear you on the selection for boys' toys. We're always working to expand our range and really appreciate suggestions like yours. We're growing our collection, and your feedback helps guide us. Kind regards, Grace

Posted 1 month ago

“Was not happy with the way I received parcel both boxes were damaged outer box and the box of the doll... as it is a gift for a 3 year old the contents will be all she will be interested in and im sure she will love it .”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you for your feedback. We’re sorry to hear about the condition of the packaging. We’ve reached out to you directly to gather more details so we can prevent this from happening in the future. We’re glad to hear the doll itself should still bring joy to your little one — we hope she loves it! Many thanks, Grace

Posted 1 month ago

“Issues with return and refund but was sorted eventually. They do offer items at a good price but best to make sure you will definitely want to keep the items before ordering as the returns process isn’t the best.”

Helpful Report

Posted 1 month ago

Hi Julia, thank you for your review. We’re truly sorry to hear about your experience and the distress this situation has caused. This is far from the experience we aim to provide, and we understand how frustrating and upsetting this must have been — especially given your circumstances. We’ve reached out directly to gather more information and resolve this matter for you as quickly as possible. Please know that we take your concerns seriously and are committed to reviewing what went wrong and making it right wherever we can. Thank you for bringing this to our attention. Best regards, Grace

Posted 1 month ago

“Would've been 2 stars had all items been damaged. One toy we got, the box was really damaged, and the train that came with the set, wasnt attached. Its still with the delivery but looks rubbish to give as a gift now”

Helpful Report

Posted 1 month ago

Hi Karina, Thank you for your feedback, and we're sorry to hear that one of the items arrived in poor condition. We completely understand how disappointing this must be, especially when purchasing a gift. We've reached out to you directly to gather more information and work towards a resolution. Your feedback is appreciated and helps us improve both our packaging and service. Many thanks, Grace

Posted 1 month ago

“Buying 3 tins I actually thought I'd get the 3 different tins not just 3 the same who ever picked the order has no common sense”

Helpful Report

Posted 1 month ago

Hi Steven, Thank you for taking the time to leave your review. We're happy to accept any items that you no longer require and that are returned to us. I have sent you the return details directly. Should you require any further assistance, please don't hesitate to get in touch. Regards, Londani

Posted 1 month ago

“The thing came on time and wad exactly what I asked for, I just didn't need it anymore and sent back. My refund was dealt with accordingly. I had to pay for the return which was expensive but it is what it is.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for your feedback. We're glad to hear that your order arrived on time and was exactly what you expected. We're sorry to hear that the return shipping cost was a frustration. We understand that it can be disappointing. While our return policy does require customers to cover return shipping unless the item is defective or incorrect, we truly appreciate you following the process and are glad your refund was handled smoothly. If there's anything we can do to improve your experience in the future, please don’t hesitate to reach out. We value your business and hope to serve you again under better circumstances. Best regards, Grace

Posted 1 month ago

“The doll was received without the accessory pack which I am having difficulty getting replaced”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review, and we're really sorry to hear that your doll arrived without the accessory pack. We’ve reached out to you directly to gather a bit more information so we can resolve this for you as quickly as possible. Please check your email when convenient. We’d love the opportunity to make this right. We appreciate your patience and hope to turn your experience into a more positive one. Best regards, Grace

Posted 1 month ago

“Delivery box was not sealed properly. My box was open, thankfully nothing missing but items were not packaged securely. A tiny bit of brown paper in the box to protect things isn't going to do much.”

Helpful Report

Posted 2 months ago

Hi Lauren, Thank you for your feedback. We're really sorry to hear that your delivery box arrived unsealed and that the packaging wasn't secure. That’s not the level of care we aim to provide. We’ve already reached out to you via email to follow up and ensure everything was received in good condition. Your comments have also been shared with our packing team to help improve future orders. Thanks again for bringing this to our attention. Kind regards, Grace

Posted 2 months ago

“Not got communication also doesn't stick to delivery stated online. Lies about when item was posted instead of owning up overall product ok”

Helpful Report

Posted 2 months ago

Hi Kalena, Thank you for taking the time to leave a review. We're sorry to hear about your experience with the communication and delivery of your order — this is not the standard we aim to uphold. We’re glad to see that your issue has since been resolved and your item delivered successfully. Your feedback is appreciated, and we’ll take it onboard to ensure this doesn’t happen again. Many Thanks, Hazel

Posted 2 months ago

“I ordered this over a week in advance for my daughter's birthday. Her birthday has now passed and we still do not have the bike. As far as I'm aware it is a distribution problem, just not happy as she was looking forward to receiving this.”

Helpful Report

Posted 2 months ago

Hi, Thank you for sharing your experience. I'm sorry to hear about the delay with your shipment, I understand how frustratring and disappointing this has been. I'm deighted to see that your parcel was successfully delivered on 14/08/2025 at 11:17 AM. We have sent you an email with additional delivery information. If you require any further assistance, please don't hesitate to reach out. We apologise, once again, for the trouble caused by this. Many thanks, Londani

Posted 2 months ago

“I ordered the wrong doll, and ordered the right one no problem with delivery of both dolls. But I am struggling to find out how to return the wrong doll!”

Helpful Report

Posted 2 months ago

Hi Jacqueline, Thank you for your review, and we're glad to hear both dolls arrived without any issues! We're sorry to hear you're having trouble with the returns process. We've reached out to you directly with more information on how to return the item, and we’ll be happy to assist you step by step. If you have any further questions, feel free to get in touch — we're here to help! Best regards, Grace

Posted 2 months ago

“Box delivered with big hole in it .”

Helpful Report

Posted 2 months ago

Hi Tracy, Thank you for taking the time to leave your review. I'm sorry to hear that your parcel was received in that manner, we always strive to provide the very best products and service. We've now sent you an email, please respond at your earliest convenience so we can look further into this and offer an appropriate solution. Many thanks, Londani

Posted 2 months ago

“Original order process was straight forward. However, I edited the delivery address. Evri didn't provide tracking updates for over a week. Chased via BargainMax, and was advised to allow 10 days delivery time, which was too late for the birthday. After chasing up, the parrcel was miraculously delivered next day. Think Evri had mislaid it. Ordered on 21 July, delivered 30 July. Score reflects complications with Evri. BargainMax were helpful and seemed to get the matter expedited with Evri.”

Helpful Report

Posted 3 months ago

Hi Lindsay, Thank you for taking the time to leave your review. I'm sorry to hear that your parcel didn't arrive on time, this is not the experience we want you to have with us; however, I'm delighted to hear that we were helpful in getting the parcel delivered to you. We are always happy to help. Please reach out should you require any further assistance. Many thanks, Londani

Posted 2 months ago

“One of the poles broke during assembly. We contacted the firm immediately offred to pay for extra pole. No reply.”

Helpful Report

Posted 3 months ago

Hi Lynn, Thank you for taking the time to leave your review. We're sorry to hear that your item wasn't as expected. We haven’t been able to locate any previous queries associated with this order number. It’s possible that your message may have been sent to our no-reply confirmation address. We've now sent you an email, please respond at your earliest convenience so we can resolve this promptly. Kind regards, Londani

Posted 2 months ago

“Purchase easy, straight forward and efficient. Downside delivery service with Evri. Received notice of delivery an hour before delivery and was out. Read the text message they sent and requested ‘safe place’ to leave (back enclosed garden (easy access) and leave against conservatory doors. They ignored this request and left it on the open driveway for all to see. What made it worse it had been sent out Without any additional wrapping by yourselves And the pictures of the children’s House was on both sides of the manufactures box. Hence all could see what was inside. Put aside evris laziness and lack respect for customers, I was very surprised you would send out an item without additional privacy (and to protect ) wrapping.”

Helpful Report

Posted 3 months ago

Hi Carmel, Thank you for your review and for sharing your experience, including the photo — we really appreciate the feedback. We’re pleased to hear the ordering process was smooth and efficient, but we’re truly sorry about the delivery experience and the lack of discretion in the packaging. While we do rely on couriers to follow delivery instructions, it's clear in this case your safe place request was not respected, which is understandably frustrating. We also take your point about the packaging seriously. While some items are shipped in the manufacturer’s original box to avoid excess waste and speed up delivery, we fully recognize that additional wrapping for privacy and security — especially with children's items — is important. Your feedback has been passed to our packing team for review, and we’re looking into how we can improve this going forward. Thanks again for taking the time to share your thoughts. If there’s anything further we can do to help, please don’t hesitate to get in touch. Best regards, Grace

Posted 3 months ago

“I’d give 5 stars because I’ve ordered before and had great service but this time round not so great, ordered a gift that cost £99.99 for my daughters birthday and I’ve waited nearly 2 weeks for this and when I contacted apparently it’s been lost I’ve asked for a replacement but if it doesn’t arrive I’ll be getting a refund.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback, and we're truly sorry to hear that your recent experience hasn’t met the standard you previously received from us. I tried to call you to discuss this directly, but we were unable to get through, so we’ve sent you an email with all the relevant details. Please kindly check your inbox and reply at your earliest convenience so we can assist you further. I appreciate your patience and hope to resolve this for you as soon as possible. Kind regards, Grace

Posted 3 months ago

“Quality on this kitchen is really poor quality mdf type so any knocking/ bending it breaks, this was a birthday present for my daughter, some of the pieces weren’t cut correctly so I have 1 piece missing as it was cut out of the other side. Really upset with this as the other reviews were good, I’m just glad I didn’t pay full price. The only party that is cute is the magnetic fridge and the accessories/ ice cube on the fridge, Would not recommend this sadly.”

Helpful Report

Posted 3 months ago

Hi Laura, Thank you for taking the time to leave your review. I'm sorry to hear that your item is not as expected, that’s not the experience we want for our customers, and we understand how frustrating this must be. We have sent you an email directly as we would like to get this resolved for you promptly. When you have a moment, could you kindly check your inbox and get back to us at your earliest convenience? Many thanks, Londani

Posted 3 months ago

“Received 1 correct item and 1 wrong item, got a partial refund for the wrong item but would have liked the correct item.”

Helpful Report

Posted 3 months ago

Hi Jessica, thank you for leaving a review, and we’re sorry again for the mix-up with your order. We’re glad we were able to resolve this with a refund, but we completely understand that you would have preferred to receive the correct item. We’ll continue working to improve our picking and packing process to avoid this in the future. If there’s anything else we can assist with, please don’t hesitate to get in touch. We are always here to help. Kind regards, Grace

Posted 3 months ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews