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BargainMax.co.uk Reviews

4.6 Rating 9,580 Reviews

91 %

of reviewers recommend BargainMax.co.uk

Company Reviews

Product Reviews

4.6

Based on 9,580 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is the UK's Award Winning Number one for cheap children's Toys and Games online. It sells only branded products such as Lego, Moshi Monsters, Star wars, Mattel and many more to the customer at the cheapest possible price. We are continuously improving and updating our product range, offering more efficient delivery options, effective customer service and most importantly competitive prices for branded toys and games on the web. Our aim is keep both the parent and child happy by offering a quick, easy and cheap process for purchasing as well as cool, fun and new branded toys and games for the real customers, the children.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 2 star review on 22nd April 2024

BargainMax.co.uk 2 star review on 16th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

1104

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely would not buy from here again as have no confidence in them what so ever. Got told at 16.03 on Christmas Eve my order had been lost in the post. My daughter is now 3 presents down and will be gutted tomorrow. Should have told me days ago what had happened and I could have gone out and bought from the shop. Got told I could have a refund or a replacement, refund all the way as will never buy from here again.”

Posted 4 years ago

“I have just ordered my 3rd parcel from here in the last 2 weeks. Never heard of this place before that and was dubious at first but wow this place has exceeded all expectations! The amount of money I have saved is crazy and I am talking into the £100’s here. Buying for Xmas as well as future birthday presents. As if getting quality top brands with such huge discounts isn’t enough, you get further money off codes too!! The delivery is faultless, usually 1-2 days with full tracking info and 2 hour time slots. Cherry on top for such an amazing hassle free shopping experience.”

Posted 4 years ago

“Ordered and paid for next day delivery, 4days later and still not received anything thank u for spoiling my sons 7th birthday”

Posted 1 year ago

Hi, We do apologise that there was an issue with your delivery, I have looked into your order and can see that you have spoken to remember of our staff and that the issue has now been resolved. Unfortunately I can see that the courier appears to have lost the delivery and we issued a replacement on a next day service. Thank you BargainMax

Posted 1 year ago

“I'd never heard of this site before using but my son was adamant that he wanted a toy I could only find here. I was pleasantly surprised that the site was user-friendly, delivery was fast, and the product itself was perfect, well packaged and exactly as described. Great shopping experience.”

BargainMax.co.uk 5 star review on 2nd May 2022

Posted 1 year ago

“You failed to deliver my next day delivery for 5 days. You dont reply to my emails I cant even get my refund. Absolute nightmare customer service.”

Posted 4 years ago

Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks

Posted 3 years ago

“We were trying to place a large order for our daughters 6th Birthday. Really happy with all the choice and the prices. When going through the payment the page kept crashing when trying to pay by Debit card. I logged a ticket with customer services prompted by a banner saying 20% off if you’ve experienced an issue placing an order, I expected to wait days but was lucky enough to get an email through 5 minutes later from Dan McKay. Dan was amazing, helped get us the 20% off code and made sure the payment was successful. He even wished our daughter a happy birthday! Dan if you read this you’re a credit to the company! Thanks again”

Posted 1 year ago

“It is terible ordered 3 items december 14th 2023 still not recived it last update we was given was be delivered on 20th december but still not recived. And it is not easy to contact to ask for support terible company do not use.”

Posted 1 year ago

Hi, Thank you for your review, I can see you got in touch regarding this on the 8th of January, I do apologise we are not aware of any items going missing till we are contacted regarding the issue. I can see a member of our customer care team has been in touch and issued a refund to you for the missing items. Thank you, Bargain Max

Posted 1 year ago

“Ordered a toy on 8th November, it has still not arrived (23rd). No easy way to contact the company - phone lines are down, no live chat, no email address. Toy was a birthday present for 27th, going to have a very disappointed child.”

Posted 1 year ago

“Terrible! Delivery info wrong, and box completely ripped, barely even cellotaped shut, was all hanging off the box. Wouldn't recommend or use again”

Posted 1 year ago

I'm sorry about that Stacy. Please send us an image to support@bargainmax.co.uk so we can look into this for you without delay.

Posted 1 year ago

“All has gone completely quiet since I received my order confirmation. Reviews saying delivery next day is not the case for me and I can't get in touch with anyone or use the order tracker as it just keeps looping back. Worried that I've lost £60 now!”

Posted 2 years ago

“Offer next day delivery but can’t fulfill order. Courier still has parcel 5 days after payment. Not offered a refund. Would recommend you avoid this company”

Posted 2 years ago

“My parcels arrived today. Thank you so much. I can't explain the relief to be able to use clearpay for my sons birthday. Absolutely perfect...no complaints. Thank you, thank you, thank you 5*”

Posted 2 years ago

Hi Rachel, We're glad to hear it! We hope to see you again soon. All the best. Clayton

Posted 2 years ago

“I wouldn’t even ordered from this site! Ordered 2 items for my little boys birthday and I only got 1 . I have been contacting them but they just keep telling me different things . Like it has got lost in the post! A very unhappy customer!”

Posted 2 years ago

“Not great service at all. I ordered on the 6th of April for next day delivery it didn’t arrive so I contacted them and they said it should be with me in 24hours but in the meantime they refunded my delivery. 8th came and still nothing and I contacted them again for them to say I had to wait a further 48hours for Hermes to let them know what’s happened with my parcel. Now 48hours have passed and had no communication with bargain max to tell me what’s happening and still no item. I’m very disappointed and will not be buying from here again. Customer service was nice to begin with but after the second time of speaking with them they was not helpful at all. I would not suggest purchasing from them if you expect your items next day. I know it’s difficult times for everyone right now but I feel they should not offer a service of next day delivery if they can not commit to it. I’m now waiting for a reply to my emails to get a refund”

Posted 3 years ago

Hi Laura, I am really sorry about that, I can see that your next day delivery fee was refunded by our customer services team and that a supervisor is looking into this case. We apologise for the trouble this may have caused but unfortunately we have to follow a set protocol when events like this happen. We are working the best we can to get this case resolved and we will be in contact with you within the next 24 hours. Our apologies once again. Kind regards, Clayton

Posted 3 years ago

“Item not received. Two weeks in transit then Hermes admit its lost. BargainMax insisted on waiting for dialogue with Hermes BEFORE issuing a refund despite Hermes emailing to say item lost. Polite emails from BM but some offer of compensation should have been offered for inconvenience.”

Posted 3 years ago

“I still haven't received the parcel. Shocking service. Was expected to be delivered 6th December. On the 15th, still nothing.”

Posted 3 years ago

Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks

Posted 3 years ago

“I am still waiting on my order my tracking number is 8469771692720174 hermes have asked me to contact you”

Posted 3 years ago

Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks

Posted 3 years ago

“Orderd next day delivery and 2nd day and still not heard anything email sent and no reply”

Posted 3 years ago

Hi, We are very sorry about this. Please email support@bargainmax.co.uk And we will get this resolved for you! Thanks

Posted 3 years ago

“my son was very happy with the toys from this website, and fast delivery!”

Posted 4 years ago

“Ordered hatchimals, says delivered was not as was at work, contacted bargain max, was told by Alex was not entitled to another or a refund, even though the parcel was left unattended on my door step, rubbish customer service and delivery by Hermes rubbish, Joseph the delivery guy just leaves it, avoid and save your money and go elsewhere.”

Posted 4 years ago

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BargainMax.co.uk is rated 4.6 based on 9,580 reviews