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BargainMax.co.uk Reviews

4.6 Rating 9,580 Reviews

91 %

of reviewers recommend BargainMax.co.uk

Company Reviews

Product Reviews

4.6

Based on 9,580 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is the UK's Award Winning Number one for cheap children's Toys and Games online. It sells only branded products such as Lego, Moshi Monsters, Star wars, Mattel and many more to the customer at the cheapest possible price. We are continuously improving and updating our product range, offering more efficient delivery options, effective customer service and most importantly competitive prices for branded toys and games on the web. Our aim is keep both the parent and child happy by offering a quick, easy and cheap process for purchasing as well as cool, fun and new branded toys and games for the real customers, the children.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 9th April 2024

BargainMax.co.uk 5 star review on 4th April 2024

BargainMax.co.uk 5 star review on 4th April 2024

1102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery hasn’t come and I have been waiting for two days and I ordered second day delivery”

Posted 5 months ago

Hi, Thanks for taking the time to leave a review, I'm sorry to hear you are still awaiting your order, please send over an email including your name and order number to support@bargainmax.co.uk so we can look into this for you. Many Thanks, The customer service team.

Posted 5 months ago

“I am still waiting for a reply email to many emails I’ve sent after receiving a parcel that has an item missing. I can see from other reviews that it’s more than likely because they choose evri/Hermes as their courier and they are the worst! I hope to receive a email back soon!”

Posted 6 months ago

Hello Sophie, Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. Please can you make contact via support@bargainmax.co.uk and provide your order number in the subject line, and we will be happy to look into this for you. Many Thanks Dan - Bargain Max Customer Services

Posted 6 months ago

“I seriously hope Bargainmax takes a look at the courier it uses, as Evri puts me off ordering from yourselves. My parcels either turn up damaged or don't turn up at all.”

Posted 8 months ago

Good morning Thank you for taking the time to leave a review. I am really sorry to hear that you've had issues with your delivery, this is the last thing we would want for our customers. I would like to have a look into your particular issue a bit further to see what has happened and if we can resolve the issue for future orders. Would it be possible to send an email to support@bargainmax.co.uk with your order number as the subject line? Once you have done one of our team will look into this and get back to you. Many Thanks Bernard

Posted 8 months ago

“Not very big deals”

Posted 9 months ago

“I brought an electric scooter for my granddaughter birthday in November and it broke within 2 months I have tried sending messages but had no reply and not happy with the item should last longer them 2months”

Posted 11 months ago

“Not happy my daughter Barbie house hasn't come but got another's person gift for sumbody in Glasgow.so got loads of dolls and no house for them and cnt get thru to bargain max”

Posted 1 year ago

Hi, Thank you for your feedback, I can see a member of our customer service team has been in touch and has sent out a replacement to you. Thank you, Bargain Max

Posted 1 year ago

“After purchasing Xmas presents and receiving them boxed up with flimsy cellotape it appears one item was missing. Completed a form on the website and not had a response or refund. Very disappointed.”

Posted 1 year ago

Hi Sarah, Thank you for your feedback, I do apologise you were missing an item from your order. I can see a member of our team has been in touch and a refund was issued for the missing item. Thank you, Bargain Max

Posted 1 year ago

“Placed order and only 1 shipment arrived: spent a week chasing it to be told it’s lost. Then told order would be dispatched that day and here within 72 hours. I am still awaiting confirmation and tracking numbers for them. No phone number to speak to a person just email with slow response. This was ordered in November to ensure Christmas delivery.”

Posted 1 year ago

Hi, Thank you for your feedback, I do apologise for the issues you have had. I can see a replacement was sent out to you and received. If you have any more questions please get back in touch, Thank you, Bargain Max

Posted 1 year ago

“Pool not very good filter didn't work the bars are flimsy have to be really carful not to bend em”

Posted 1 year ago

Hi Carlie, Thank you for your feedback, I can see someone from our customer service team has been in touch and a refund was issued to you. Thank you, Bargain Max

Posted 1 year ago

“I ordered a item for my daughters birthday with enough time for delivery everything was going smoothly until my order was supposed to be delivered but wasn’t and tracking wasn’t helpful at all. I first spoke to a lady who was patronising and rude, I asked for someone above her, for her to tell me there wasn’t anyone. After a few moments I was then put through to a gentleman who dealt with everything how he should with no attitude or patronisation. I was reassured my item would be there as it was at my local depo I’m glad I did worry and ordered from the entertainer. I was then told I could keep the item if it arrived which it did 2 weeks later. I’ll never buy from bargain max again. The stress wasn’t necessary along with the attitude from the First Lady I spoke to.”

Posted 1 year ago

“Order took a long time to get here and it was on next day delivery spoke to gents twice and they were so helpful in fact couldn’t of asked for better service , sadly the female I spoke to on the Friday really was a rude , obnoxious little upstart . Telling me they had been kind enough to refund my postage ( in a totally obnoxious rude manner ) when legally they had too as it hasn’t arrived on next day wasn’t helpful , she needs to either go get a new job not near humans or maybe ask the boys to show you how to fo the job properly ..”

Posted 1 year ago

“Didn’t receive any stickers with the toy makes it look very bare”

Posted 1 year ago

I apologise that items were missing from your order. Please contact support@bargainmax.co.uk and we will look into getting replacement stickers sent out to you. Thank you Bargainmax customer care

Posted 1 year ago

“Ordered a birthday gift with standard delivery expecting it with 2-4 working days, however this did not arrive. I contacted customer service only to be informed it ‘appears to be lost’. First time buying and very disappointed. Wish I have read reviews prior as can see delivery appears to be a common issue.”

Posted 1 year ago

Hi, I'm sorry about that. I can see your order has been fully refunded. We have a 99% successful delivery rate. Unfortunately, the courier network sometimes lets us down, and parcels can occasionally go missing. Thanks, BargainMax Customer Care.

Posted 1 year ago

“The scooter is poorly put together. Loud and very slow. The wheels arnt straight. Cuts out while in use.”

Posted 1 year ago

Hi, I'm sorry about that. I can see someone has been in touch with you about this faulty product. Thanks, BargainMax Customer Care.

Posted 1 year ago

“I returned the product as it was too small for my child. I returned via Royal Mail recorded which required a signature. When I had not received a refund after two weeks I contacted them. They said they hadn’t received anything despite it showed on the tracking that they not only DID receive it b it even signed it. Only then they were willing to refund. Funny business. Can not recommend.”

Posted 1 year ago

Hi, Sorry for the delay. Once a return arrives back at our warehouse it can take a few days to process the return and refund. Thanks, BargainMax Customer Care

Posted 1 year ago

“Purchase was a gift outer box all bashed lego box inside ripped”

Posted 1 year ago

I'm sorry about that. Please send us an image to support@bargainmax.co.uk and a member of our customer care team will resolve this for you.

Posted 1 year ago

I'm sorry about that! Please email us some more information to support@bargainmax.co.uk and we will look into this for you. Thanks, BargainMax Customer Care.

Posted 1 year ago

“I did not receive the item I ordered. I was given a refund but very disappointed as it was for my grandsons birthday. The fault seemed to be with courier”

Posted 1 year ago

Hi, I'm sorry about that. Unfortunately, your parcel was lost in transit and has now been fully refunded. Thanks, BargainMax Customer Care.

Posted 1 year ago

“Some of the toys had the boxes ripped. I could not return due to it being Eid and these were presents.”

Posted 1 year ago

Hi, I'm sorry about that. Please send some images to support@bargainmax.co.uk so we can take a look into this for you. Thanks, BargainMax Customer Care.

Posted 1 year ago

“Disappointed .I Brought for my Grandson's 1st Birthday, as a ball pool. He was playing then he was able to get out by pushing it over. I was shocked. I corrected it & he went back in. He then lifted it, in a fashion and crawled out. I couldn't ever leave him for a second. Really Disappointed.”

Posted 1 year ago

“Been waiting over 2 weeks now since my order was despatched. Contacted this company who are making me wait longer!! Sons birthday been and gone. Upset boy without a gift. I’m furious”

Posted 2 years ago

Hi, I can see that we supported by despatching on express and did manage to deliver the wanted item the next day for you. We apologize that you had this experience initially with our carrier Many thanks Charlie

Posted 2 years ago

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BargainMax.co.uk is rated 4.6 based on 9,580 reviews