BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.58

4.6 Rating 10,526 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th May 2025

1171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Baby blocked because the space for the legs is very tight, ive cutted to pull him out from the chair”

Helpful Report

Posted 2 weeks ago

Hi Geanina, Thank you for taking the time to leave a review; we're sorry to hear about your experience. Your feedback is incredibly important to us and helps us improve the quality and safety of our products. We’d love to look into this further and find a solution for you, so please check your email, as we’ve reached out. Kind regards, Grace

Posted 2 weeks ago

“Great toys and great prices but every box was damaged and very very dusty which is a shame as they were suppost to be presents”

Helpful Report

Posted 2 weeks ago

Hi Amy, Thank you for your feedback. We’re sorry to hear that the boxes arrived not as expected, especially as they were meant to be presents. We have already reached out to you via email to assist further and would appreciate hearing back so we can resolve this for you. We’re always working to improve, and your feedback plays an important role in helping us do that. Regards, Grace

Posted 2 weeks ago

“Ordered 3 items and only 1 turned up. Items were sent out separately which is fine but I am still waiting on a refund for the goods I haven’t received, the tracking clearly shows on evri the goods were returned to sender.”

Helpful Report

Posted 3 weeks ago

Hi Jacqueline, thank you for leaving a review, and we’re sorry for the inconvenience caused. I attempted to contact you by phone, but was unable to reach you, so I’ve sent an email regarding your refund. Please check your inbox or spam folder, and feel free to get in touch if you need any further assistance. Kind regards, Grace

Posted 3 weeks ago

“Brought backpack which was poor quality so I sent it back at my own cost. Haven’t received confirmation email or refund. Not sure will I get my money back.”

Helpful Report

Posted 1 month ago

Hi Rasa, thank you for leaving a review. We’re sorry to hear about your experience and for any confusion caused during the returns process. We completely understand your concerns, and we value your input. As a result, I have reached out to you to resolve this promptly. We truly appreciate your patience and hope we can provide a much smoother experience in the future. Kind regards, Grace

Posted 1 month ago

“Sent out order quickly, but one of the items was wrong. They really tried to get me to sign to say I had not received the goods so they could claim back from evri I assume. Took a while for them to admit they had actually sent the wrong items, assured me the warehouse checked orders etc. They wanted proof of item received dispite them sending me the photos evri provided of blatantly the wrong box! When they did they did however realise it was their mistake they did send the correct item, so much for next day delivery though”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for your feedback, and we're sorry again for the initial mix-up with your order. We do appreciate your patience while we investigated the issue. Once it became clear that the wrong item was sent, we made sure to send out the correct replacement, which we’re glad to see you’ve now received. While we always aim for a smooth and speedy resolution, we understand the process took longer than expected and apologise for the inconvenience, especially regarding the delivery delay. Your comments have been shared with our team so we can continue to improve our service. If there’s anything else we can do for you, please don’t hesitate to get in touch. Best regards, Grace

Posted 1 month ago

“Paddling pool broke after 1 day very disappointed”

Helpful Report

Posted 2 months ago

Hi Lorraine, Thank you for leaving your review. I'm sorry to hear that your item was not as expected. I'm glad to see that this has been resolved. I can see that your replacement is being processed and should be with you no later than Wednesday, June 4,2025. Please reach out and let us know should there be any further issues. Many thanks, Londani

Posted 2 months ago

“Not overly impressed, no customer service contact as to the where the parcel was in transit, when it had shipped etc! Will i use again? Probably not.”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for leaving a review. I'm sory to hear that you did not receive the tracking information for your parcel. The order confirmation and tracking details are usuall sent out within 24 hours of the order being placed. In the event that this communication is not received, it is usually in the junk/spam folder or to an email address provided which may no longer be in use or may be somewhat incorrect. I'm gad to see that your parcel arrived within the expected delivery timeframe. Thank you for shopping with BargainMax, Londani

Posted 2 months ago

“Not great, swimming pool had a hole in it, to much hassle to return it so had to pay for a repair.”

Helpful Report

Posted 2 months ago

Hi Kelly, Thank you for leaving a review. I am sorry to hear that the item you received is not as expected. We tried to get in touch with you, however, we were unable to reach you. We have sent you an email and look forward to your response so we can get this resolved for you promptly. Many thanks, Londani

Posted 2 months ago

“The products were satisfactory, however, the delivery timeframe of nearly two weeks was detrimental as the items were intended for a birthday celebration.”

Helpful Report

Posted 2 months ago

Hi Daley, Thank you for your feedback. We're glad you were satisfied with the products, but we're sorry that the delivery took longer than expected. We understand how important timing is and are working to improve our shipping times. We appreciate your support! Regards, Grace

Posted 2 months ago

“Product its self is perfect but you used evri who failed to deliver on the Thursday. Re secluded for Friday. Friday waited never came and weather turned bad so couldn’t use it. The. Delivered Saturday late so used it bank holiday Monday but weather still was cold. Use a better courier!”

Helpful Report

Posted 2 months ago

Hi Emma, thank you for your feedback. We're glad to hear you were happy with the product itself. We're truly sorry for the delivery issues you experienced and understand how frustrating the delays must have been, especially with the changing weather. We appreciate your comments regarding the courier and will take this on board as we continually review our delivery partners to improve customer experience. If there’s anything else we can assist with, please don’t hesitate to get in touch. Best regards, Grace

Posted 2 months ago

“I didn’t receive one of my parcels and have yet to receive a refund/replacement after filling out a DOOR form”

Helpful Report

Posted 2 months ago

Hi Jessica, Thanks for your review, and we're sorry again for the trouble with your delivery. We can confirm that your refund has been processed, and an email was sent to notify you—please check your inbox or spam folder in case it was missed. We appreciate your patience throughout the investigation and are here if you need any further support. Warm regards, Grace

Posted 2 months ago

“Item itself was fine. But it was described as a 4 pack, but only 1 figure was sent. Daughter was very disappointed as had spent all her pocket money believing she was getting '4x figures'.”

Helpful Report

Posted 4 months ago

Hi Emma, Thank you for leaving a review. I'm sorry to hear that your item was not as expected. Please check your emails and get back to us as we would love to get this resolved for you promptly. Many thanks Londani

Posted 4 months ago

“Ordered 7 days before my sons birthday and toy never arrived, followed tracking which basically kept saying it is coming oh no it's not oh yes it is. Eventually it sa8d contact bargain max so I did they offered me an exchange or refund but there was no time for an exchange to arrive . So I opted for a refund to try and get next day delivery elsewhere. The only place I could find it was amazon for 7 pounds more expensive. So purchased it as desperate only to look at the seller and see that it was BARGAIN MAX. Not impressed at all.”

Helpful Report

Posted 5 months ago

Hello Karen, Thanks for leaving a review. We apologise that you found an issue with the initial delivery, and the courier was not able to deliver the product, however, I can see we handled this query for you and resolved this immediately. As for the price on Amazon, we appreciate your interest in finding the best deals on our website and other platforms, however we have offers and promotions that we run on a regular basis, so if an item was £7.00 cheaper 7 days ago, this promotion could have ended, and is now showing the original price. We apologise for any inconvenience caused. Kind Regards Dan

Posted 5 months ago

“Great products. Rubbish delivery time”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We're glad you love the products, and we apologize for the delivery delay. We’ll work on improving our shipping times for a better experience. Grace

Posted 6 months ago

“Sorry, but I ordered with guaranteed Xmas delivery..and my order didn't turn up til the 27th... The items ordered were for friends that were visiting me for Xmas...and have now returned to ITALY without gifts, meaning that I now have to pay extra postage etc to get them delivered in ITALY!! Very very disappointing...”

Helpful Report

Posted 7 months ago

Hello Gayle, Thank you for reaching out to us and providing your review. We sincerely apologize for the delay in the arrival of the presents, which did not reach you until December 27th. Unfortunately, we were unaware of the delay with Amazon until after the Christmas period. Please rest assured that we have escalated this issue to Amazon, and we deeply regret any inconvenience this may have caused. Kind regards, Dan

Posted 6 months ago

“Quite disappointed, this is my 4th time ordering from this site. First three orders turned up super fast however this time they have used yodel. I have been waiting since Monday for them to deliver. I now have to go to yodel to see if I can collect my daughter Xmas present. I have reached out to yourselves but no one has even contacted me back. Let’s just hope I can get this present tomorrow”

Helpful Report

Posted 7 months ago

Hi Zoe, thank you for your review, I am sorry to hear that you have not received your parcel, let us look into this and assist you the best way we can. Bonnie

Posted 7 months ago

“I should have had a delivery on friday 3rd December as they said it would be delivered between 11 and 2. This was a present for my granddaughter's birthday but did not receive it. On Monday after calling 3 different phone numbers I got a promise to say it will be delivered Tuesday and it was but too late for my granddaughter's birthday”

Helpful Report

Posted 7 months ago

Hi Sharon, thank you for your review, I am sorry to hear that your order arrived late and missed its purpose. Bonnie

Posted 7 months ago

Hi Sharon, thank you for your review, I am sorry to hear that your order arrived late and missed its purpose. Bonnie

Posted 7 months ago

“Some good bargains on this site however the Parcels that I ordered have still not arrived …. It said 2-4 days delivery I’ve been waiting since the 25th November and still not received nothing ….. so not really a great review from me”

Helpful Report

Posted 7 months ago

Hi Sophie, Thank you for your review, I can see that one of my colleagues is assisting you as we speak to investigate. Bonnie

Posted 7 months ago

“I am disappointed that the item in purchased came in a box that had been retaped and looked second hand. I have not opened it as it is a Christmas present. Shocking that it came this way. I would certainly of sent it back but due to work commitments I have not had time. Bargain max need to take a look at how they send items to customers”

Helpful Report

Posted 8 months ago

Hi Donna, thank you for your review, I am sorry that you have had such an experience with your order, please reach out to us at support@bargainmax.co.uk and we will be more than happy to assist you further.

Posted 8 months ago

“Bought an item and a Christmas present. Item was not sent in a box, just the product packaging and was left in the porch door. Kids came, saw present in full view. Surprise ruined.”

Helpful Report

Posted 8 months ago

BargainMax.co.uk is rated 4.6 based on 10,526 reviews