Login
Start Free Trial Are you a business? Click Here

True Toys Reviews

4.6 Rating 10,854 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,854 reviews
Shipping & Delivery
Delivery Methods
Courier
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

They arrived. The watch broke on the same day and the pokeman ball set, the tail broke off the pokemon toy within twenty minutes, not happy as they were a gift
Helpful Report
Posted 7 years ago
Hi, I'm really sorry about that! Please get in touch with us via support@bargainmax.co.uk and we will happily get this resolved for you. Thanks Alice
Posted 7 years ago
No problem with the product, but the delivery company took far too long and left a non-delivery card (six days after order) rather than in safe shed or with neighbours. Guess the carriers must be under tremendous pressure from their employers.
Helpful Report
Posted 7 years ago
nice little set, disappointed no sand tray
Helpful Report
Posted 7 years ago
Product great but price advertised was less than what I had to lay. Also was to be discount for first time customer which was also not given.
Helpful Report
Posted 7 years ago
The Disney Princess Guess Who I ordered arrived quickly, however, it was advertised as £15.99 but came up as £17.99 when I came to pay, and I had to chase my first order discount too
Helpful Report
Posted 7 years ago
My order I placed had got lost then the item went out of stock so couldn't get another one. I was disappointed however the customer service was excellent and refund Was processed straight away which was good.
Helpful Report
Posted 7 years ago
service ,speed good but the actual parcel was very loosely packed and could have fallen apart out .
Helpful Report
Posted 7 years ago
No problem with Bargainmax goods were well packed which is just as well as Hermes delivery guy just dropped it over fence into a puddle luckily the advent calendar was plasti wrapped so no damage,son was over moon with hotwheels calender so sorry about 3 stars Bargainmax.
Helpful Report
Posted 7 years ago
Order came in a timely manner, fairly well packaged, although there was a considerable dent in the box, it doesn’t seem to have damaged the toy. I was disappointed to find, in my enthusiasm to buy the product, I could have bought it for £15 less from Smyth’s so ... not living up to your name as ‘Bargain’
Helpful Report
Posted 7 years ago
Great price for a toy id seen elsewhere for almost double the price. Fast delivery, but very annoyed by the quality of the packaging. It arrived very bashed and box broken, so slightly disappointed as it is a christmas present,and looks like its fell off the back of a van a few times!
Helpful Report
Posted 7 years ago
Toy was fine. Paid for next day delivery but it didn’t for 3 days. Won’t be buying again sorry.
Helpful Report
Posted 7 years ago
Toy seemed quite flimsy and a little disappointing. Delivery service was excellent.
Helpful Report
Posted 7 years ago
Bought 3 Ken dolls which came in a big envelope which was not suitable for boxes...when received, packaging was quite badly damaged!
Helpful Report
Posted 7 years ago
Bought it for my son, battery finished in 2 days. Replaced with few different brands of batteries but still not working. He was so happy and excited for his dino phone being a dinosaur fan... Now I have to find another dino phone for him.
Helpful Report
Posted 7 years ago
Goods great buy delivery poor. Paid extra for next day but came 3 days later.
Helpful Report
Posted 7 years ago
Hi, As you placed your order after the 1pm cut off time on Friday, Your order was dispatched the next working day (Monday) for delivery on Tuesday as stated on the website. Thanks, BargainMax Customer Care Team
Posted 7 years ago
Loved the products that did work out of the box. However some lights didn't work at all which was disappointing. Great fun for nightclubs
Helpful Report
Posted 7 years ago
Item was perfect. But didnt give me shipment information.
Helpful Report
Posted 8 years ago
I had paid extra to have the delivery in time for my Goddaughters birthday, however, it became apparent the day before that it was not going to arrive on time, when I called customer services they offered me a refund on the delivery but the item didn't actually arrive until 3 days after it was due to which was frustrating as we had nothing to give her on the day. It was only because I was tracking the package that I realised it wasn't going to arrive when it was meant to as otherwise I would not have known so I think communication could be better. The item itself was good quality so that was good though and it was a hard item to get.
Helpful Report
Posted 8 years ago
Purchases arrived very quickly.
Helpful Report
Posted 8 years ago
Hello. I have no problem with BargainMax, but MyHermes weren't very good at all. I can't write a review without mentioning them and don't want it to reflect badly on you.
Helpful Report
Posted 8 years ago
True Toys is rated 4.6 based on 10,854 reviews