True Toys Reviews

Name: True Toys
Address: True Toys, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,840 Reviews

90 %

of reviewers recommend True Toys

4.6

Based on 10,840 reviews

Shipping & Delivery
Delivery Methods	Courier

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

True Toys 5 star review on 4th August 2026

Anne Saunders Saunders

True Toys 5 star review on 2nd August 2026

1189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a baby advent calendar great quality for the money. Pity the delivery company used left the parcel out in the rain at some point prior to delivery to my house as the package was wet and damaged. Didn't get chance to return the product within the timescale due to work commitments.”

Helpful Report

Posted 5 years ago

“Quick delivery and easy online store. However, toy arrived not working as one of the batteries had leaked inside. Luckily I was able to clean and replace batteries to get it working again, otherwise I would have had a very disappointed birthday boy.”

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Posted 5 years ago

“My parcel came in a good time but 2 of my items were dented in the box they are gifts and can’t really give them as gifts as the boxes are dented and bashed”

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Posted 5 years ago

“All the items came on time. Good value. Only criticism is that one item arrived damaged and although I emailed Bargain Max I have had no reply and this was a birthday present.”

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Posted 6 years ago

“Everything was perfect except the payment which was not secure and cause me some problems!”

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Posted 6 years ago

“Placed an order using credit card. The payment went through but the order went back to cart unchanged. Didn't get any ordernumber or something of the sort. Asked for refund through CC company and their service (which are now pending). Re-placed order through paypal checkout. Did get ordernumber but again no order email (although this order did get in my account). Still waiting for the delivery etc. so I'm not sure what will happen now. Will adjust my review according to resolution (if I can?) Says on here they also have live chat and telephone. Tried calling the phone number on this page (not on bargain max' own page) but its a completely different company?”

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Posted 6 years ago

“Still awaiting a refund”

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Posted 6 years ago

“Good value item, however unfortunately the items were damaged in transit. The outer box was crushed on one corner, crushing the corner of the item’s box and the crackers within. This was a shame because the service, free postage and value of the item was really good. This is perhaps more the fault of the courier than BargainMax.”

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Posted 6 years ago

“Quick and easy order and delivery. Only complaint is that the modeling clay in the board game was too dry and crumbled so we weren’t able to play the game until we found something at home to replace it.”

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Posted 6 years ago

“Tracks were fine. But the mini thomas packing were open but i can't send back as it was my son birthday so i just pack it without packing”

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Posted 6 years ago

“I ordered wrong item told to contact on here to return and still no reply..”

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Posted 6 years ago

“Purchased on a Monday, paid extra for next day delivery, turned up Wednesday afternoon! Outfit however is fantastic, just what my little boy wanted.”

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Posted 6 years ago

“It was fast delivery but one of the things i orderd was open and one of the things in that box was missing. The experiment box missed some glow in the dark powder. But it was really good prices compared to sweden.”

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Posted 6 years ago

“I wouldn’t order from there again on the bases I’ve spent a certain amount to get next day delivery and have to wait another day because the courier couldn’t fit it in his car!”

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Posted 6 years ago

“Customer Services have now been in touch Hopefully this is now being sorted I will update again when I have a solution but looking more positive”

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Posted 6 years ago

“Quick delivery even as Standard.. however a bit dusapointed that my item didnt come in its orginal box.. it was loose. Was going ho give as a gift but cant really now.”

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Posted 6 years ago

“Products are very good and I’ve ordered before and never had a problem. Also the store staff (Basildon) are very nice and always helpful. 3 stars because I ordered 4 Hot Wheels Story cars and before I was due to collect I received an email saying that the Woody one was now not available even though it was when I ordered. Received a refund straight away however, I only ordered as I could get all the cars my son wanted together, if I had known that part of my order was to be retracted then I would have driven to another store where I would have been able to get them all.”

Helpful Report

Posted 6 years ago

“Product itself was good -just as it's described. Quality is good. One happy daughter. Disappointed with delivery service, i done next day delivery (and yes before its cut off time) still came a day later; customer service was not very professional regards it! Otherwise an exceptional service.”

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Posted 7 years ago

“Item is lovely but disappointed that a label was stuck to the plastic on front of box which was a returns label so I had to try and get all the sticky stuff off the plastic as this is a present. Also the box the doll is in was slightly ripped so I have had to place sellotape over it. This isn't ideal as this is for a present.”

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Posted 7 years ago

“Value for money is brilliant and website easy to use. However I wasn't happy with the delivery it came when it should have however hermes decided it was acceptable to throw my parcel over my six foot fence into the garden which they couldn't see so it could have landed anywhere. Box itself was damaged but unsure of the items as they are a gift. Reported to customer service and not very much help. Doubt I'd use again whilst hermes is the delivery company”

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Posted 7 years ago

True Toys is rated 4.6 based on 10,840 reviews