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True Toys Reviews

4.6 Rating 10,838 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,838 reviews
Shipping & Delivery
Delivery Methods
Courier
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Wry good service. But box was damaged and so the goods were. Prob delivery drives fault not company
Helpful Report
Posted 5 years ago
Everything good with one major exception-Why say the item has been despatched when the tracking company reported not receiving the package until a week later? Also trying to find a way of contacting you seemed impossible!!!
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Posted 5 years ago
Decent delivery time, no where near as bad as other reviews state, although, there wasn't much protecting the toys and the display boxes got a bit dented & also got slashed/cut when I was cutting the tape on the delivery box which is a shame. wish there was at least a layer of bubble wrap protecting them so they aren't so liable to get damaged on opening so easily.
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Posted 5 years ago
Courier delivered my big box of toys left outside all got wet.
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Posted 5 years ago
Sorry it was not bought for me
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Posted 5 years ago
Paid for next day delivery never received it untill 2 days later, box of the toy was destroyed unable to gift it as a present
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Posted 5 years ago
Tracking no: HOODGB0000549333, I ordered 2 items on the 12 Nov, but received just one of them, and I’m having difficulty in finding my other parcel, I received hatch I also forest pet, but I’ve not received my Furreal Presley’s lil wag huskey,
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Posted 5 years ago
The box is all in Spanish and I was not aware this would be the case. It is a Christmas gift. I hope it is ok when he plays with it. It came on time.
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Posted 5 years ago
Bargain max themselves were great. Competitively priced and goods were sent out quickly. Unfortunately their use of hermes is letting them down. Hermes took 5 days to acknowledge they had my package and then promptly delivered it to another address on the estate. The incorrect number on the door should have been a big giveaway. On opening dispute with hermes they said their driver couldnt remember so they were closing the issue! Thankfully the person noticed and hand delivered it to me. Sadly because of this i'll hesitate to use bargain max again.
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Posted 5 years ago
Not sure yet as Christmas present but the game rattles in the box so I'm worried it's not genuine. Will update after Christmas
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Posted 5 years ago
I’ve given this a 3 star rating because the delivery package was damaged which had slightly damaged the box inside. Otherwise very happy with the purchase and timescale of delivery
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Posted 5 years ago
Was disappointed that most of the cars were the same. Wont be ordering again The Box also came damaged
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Posted 5 years ago
Have used bargain max before but this recent order paid for next day delivery which I never received on time
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Posted 5 years ago
Quality is ok.
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Posted 5 years ago
Disappointed
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Posted 5 years ago
Bought 2 cars at £15 each then find them in argos.. 2 for £15. Hmm annoying
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Posted 5 years ago
Great little online toy store, could do with a few more options (Disney, 0-6m toys and older kids toys maybe even an electric department) The reason it’s only got three stars is because of the lack of choice and the delivery packaging had several orders come and toy boxes are damaged. And on the plus side on the run up to Christmas klarna as a payment option is great, but it has its limits so maybe add another like clearpay or Laybuy.
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Posted 5 years ago
Arrived on time but box was bashed about a bit .
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Posted 5 years ago
A bit unhappy with the length of time for delivery. Had to wait in for 2 days
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Posted 5 years ago
It was supposed to be next day delivery but it wasn't.
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Posted 5 years ago
True Toys is rated 4.6 based on 10,838 reviews