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True Toys Reviews

4.6 Rating 10,848 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,848 reviews
Shipping & Delivery
Delivery Methods
Courier
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Website was very easy to navigate , however some of the products were vaguely described which lead to issues with size expectations and content. However , good value for money if you already know the products you want
Helpful Report
Posted 9 years ago
Doll was fine. The car was not so good
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Posted 9 years ago
Excellent service!
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Posted 9 years ago
Beening waiting for my order for 2weeks
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Posted 9 years ago
Bargain Max would of got a higher score if the packaging had been better. Bought two Xeno monsters for Christmas presents, the price was extremely good couldn't find cheaper anywhere. However, they arrived in just a bag with a little bubble wrap protecting them. One of the 'monsters' arrived ok, however the other one's packaging was very badly ripped and bashed about. Not ideal for a present.
Helpful Report
Posted 9 years ago
I'm so sorry about that! Please can you send us some pictures of the item you have received to support@bargainmax.co.uk and we will resolve this matter for you.
Posted 9 years ago
order arrived swiftly but box was damaged due to poor packaging
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Posted 9 years ago
Hi, I'm very sorry about that! Please can you email us pictures of the damage and we will resolve this for you.
Posted 9 years ago
Good value
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Posted 9 years ago
Great price found on Troll styling head doll. Cheapest found online or inshore. Disappointed that when it arrived plastic down side of box was ripped and as there is no free return we have to give this as a present. Still a good price.
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Posted 9 years ago
I was very happy with the speed of your delivery, but unfortunately very disappointed with the condition it arrived in, the box was very damaged and there was lots of sellotape over the opening, it looked like it had been opened and resealed several times. I have checked inside and it doesn't look damaged, but as this is a Christmas present for my granddaughter I was disappointed.
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Posted 9 years ago
The foam glow sticks where brilliant apart from 10 didn't work! So had some very upset children at a party!
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Posted 9 years ago
I was very excited to recieve m y collectors doll but very disappointed in the box it was all bashed!
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Posted 9 years ago
Well goods were okay, but trying to order online was a nightmare. Order never went through after many attempts so I had to phone the order in. If I want anything else and it wont go through online I will shop elsewhere.
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Posted 9 years ago
Haven't had a proper look
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Posted 9 years ago
This was s very prompt service with reasonably priced goods but the goods did not arrive in good condition as the packaging was extremely battered. This was extremely inconvenient as they were gifts for other people.
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Posted 9 years ago
Great price and delivery times
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Posted 9 years ago
Customer service was good and tried there best to help the situation but delivery was shocking parcel got marked as delivered but wasn't
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Posted 9 years ago
Ordered a few things, all were ok apart from the spynet laser tripwire which doesn't work.
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Posted 10 years ago
We received the balance bike promptly but unfortunately it appears we weren't the first customer to get it. The bike had obviously been returned by a previous customer as the stickers had already been stuck on (and not very well) and the bike re-packed (again not very well). Having said that, the bike seems to be in good order and reasonably priced.
Helpful Report
Posted 10 years ago
I received the Rubix race game. Although the the game arrived on time the packaging was damaged and the box itself was damaged with a hole in it. Fortunately the game was not damaged inside. As this was a game to play at home it wasn't too much of a problem but if it had been for a gift I would not have been happy to give it as a present as the box was damaged.
Helpful Report
Posted 10 years ago
Excellent website and seller BUT their use of UKmail as a delivery service lets them down or should I say UK Mail lists them down. Should consider changing their delivery service and would defienkty buy from them again. We didn't receive our product but BargainMax gave us our money back very promptly and were great about the issues so thank you very much.
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Posted 10 years ago
True Toys is rated 4.6 based on 10,848 reviews