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True Toys Reviews

4.6 Rating 11,171 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,171 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Items were dispatched on time and were well packed. Grandchildren were very happy with their presents! Have purchased before and will definitely purchase again.”
Helpful Report
Posted 4 years ago
“Good value and a good delivery service.”
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Posted 4 years ago
“Good product, I’ve ordered 1 has a hole in and just deflated straight away, only reason for 1 star less was due to me emailing and not getting a response about The faulty one”
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Posted 4 years ago
“Perfect gift for granddaughter who loved it, and it arrived on time with secure packaging.”
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Posted 4 years ago
“Delivery was late expected it on the Tuesday for my grandsons birthday it came 2-3 days late! inflatable slide went down after 1 day! Disappointed with item and delivery”
Helpful Report
Posted 4 years ago
Hi Jackie, Thank you for your review. I can see a member of our customer care team has been in touch regarding the slide and this has been resolved. Delivery time is an estimated delivery time so we can not guarantee when the order will arrive exactly but it is an estimate. Thank you, Bargain Max
Posted 3 years ago
“Excellent service”
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Posted 4 years ago
“Very quick delivery, items were as described. Very good value for money”
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Posted 4 years ago
“Happy with my items and so are the kids!”
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Posted 4 years ago
“I'm new to bargain max but from the first time I oderd iv been very impressed the quality of the toys amazing an shipping fast always on time iv tould everyone I no about bargain max this is my go to place now 😀”
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Posted 4 years ago
“Delivery was expected the pool is great prices are good especially in these times. Highly recommend for you to check them out”
True Toys 5 star review on 9th August 2022
Helpful Report
Posted 4 years ago
“Not been opened yet it’s for my granddaughter’s birthday in 2 weeks”
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Posted 4 years ago
“Delivery has ALWAYS been sooner than expected, never had any issues whatsoever! Have saved myself £100’s over the past few birthdays and Christmas’s, definitely recommend!!”
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Posted 4 years ago
“I still haven’t received it.!!!”
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Posted 4 years ago
“The projector light stopped working in 2 weeks. My son was very disappointed. Not the nicest customer service. Was offered a replacement or a refund in an abrupt way. Neither is satisfactory. It doesn’t take the disappointment of a child away. Won’t be using again nor will recommend.”
Helpful Report
Posted 4 years ago
“Order took a long time to get here and it was on next day delivery spoke to gents twice and they were so helpful in fact couldn’t of asked for better service , sadly the female I spoke to on the Friday really was a rude , obnoxious little upstart . Telling me they had been kind enough to refund my postage ( in a totally obnoxious rude manner ) when legally they had too as it hasn’t arrived on next day wasn’t helpful , she needs to either go get a new job not near humans or maybe ask the boys to show you how to fo the job properly ..”
Helpful Report
Posted 4 years ago
“The drone I purchased lasted 5 minutes. The controls did not work which made flying impossible. The left and right controls were the wrong way round as stated on the instructions. After a few minutes of flying the controls also just stopped working completely leading to the drone flying off, the return to home button did not work meaning I have been unable to get this back”
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Posted 4 years ago
“I would definitely recommend to buy from them really quick delivery and everything is reasonably priced. Very pleased with my purchase”
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Posted 4 years ago
“Grandkids nd there friends love it”
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Posted 4 years ago
“Delivered even the day b4...and easy to order.”
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Posted 4 years ago
“Very good, would Order again”
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Posted 4 years ago
True Toys is rated 4.6 based on 11,171 reviews