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True Toys Reviews

4.6 Rating 11,167 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,167 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Ordered my daughter a pool got it the next day”
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Posted 4 years ago
“Customer service is excellent. Thank you.”
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Posted 4 years ago
“Very good and quick 👌”
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Posted 4 years ago
“Very nice service and polite customer service representatives I will be ordering more items from this company because of the prompt delivery thank you Barginmax”
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Posted 4 years ago
“Ordered a frozen bike for my little girl, it says it’s been delivered but I have not received anything, it shows it’s been delivered to my door but I was not in on the day of the delivery so the delivery driver left a parcel by my door while I was not in which can only mean someone else has picked it up, so now I’m left paying for something I have not received!! My 1st time ordering and I can surely say I will not be ordering again!”
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Posted 4 years ago
“Good price, speedy delivery, many thanks!”
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Posted 4 years ago
“Great price and fast delivery. Thank you 😊”
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Posted 4 years ago
“This is one off the best sites to order toys from as its great value for money everything arrives quickly and well packaged there's a brilliant variety to suit all ages and tastes I'm never disappointed from this great company”
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Posted 4 years ago
“Good quality toys as reasonable prices”
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Posted 4 years ago
“Fast reliable service as all”
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Posted 4 years ago
“Was generally pleased. A bit smaller than expected.”
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Posted 4 years ago
“Pleasantly surprised, great prices and fast delivery”
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Posted 4 years ago
“Very good arrived on time.”
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Posted 4 years ago
“I’ve ordered quite a few items from Bargain Max and I’ve never had an issue”
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Posted 4 years ago
“Order something wrong sent back and not received my refund”
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Posted 4 years ago
Hi Jack, I apologise that you have not been refunded for your return. I am unfortunately not able to find any details regarding your return via your name so can you please contact support@bargainmax.co.uk and a member of our customer care team will be happy to assist you. Please can you include the return tracking number when you contact support. Thank you BargainMax
Posted 4 years ago
“Good price for a great toy”
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Posted 4 years ago
“Genuine product at a good price. Quick delivery too..Recommend !”
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Posted 4 years ago
“Scary voice guy on the phone was helpful”
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Posted 4 years ago
“This company was very professional. The order came very quickly and in good condition. Would definitely recommend them to anyone.”
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Posted 4 years ago
“Ordered a bike for my daughters birthday. Opened to set up the night before her birthday to see its completely broken. Upset is not the word to cut it. Not happy at all.”
Helpful Report
Posted 4 years ago
True Toys is rated 4.6 based on 11,167 reviews