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True Toys Reviews

4.6 Rating 10,829 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,829 reviews
Shipping & Delivery
Delivery Methods
Courier
Read True Toys Reviews

About True Toys:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

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Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Haven’t revived my order and ordered it 2 weeks ago which is a joke
Helpful Report
Posted 5 years ago
I ordered a present for my son that was allegedly delivered yesterday and signed by myself. I contacted Barginmax and they said the delivery driver had provided gps and that it has been delivered. I logged into Hermes and it states ive signed it but there is no signature,photo or gps proof . We have the same Hermes delivery driver. I have contacted them back to state this but no reply yet, it will take 3/5 days for an investigation. I also asked barginmax for the gps proof and nothing again. I have ordered from them before with no issues and would normally give 5 stars however one unhappy boy merits 1 star
Helpful Report
Posted 5 years ago
I haven’t received my order yet so not sure why you’d send reviews to people that haven’t even had dispatch notices yet!!
Helpful Report
Posted 5 years ago
Didn't receive the item I ordered apparently it was lost in the post on it's way to Hermes . Really can't get my head round why you would post anything to Hermes
Helpful Report
Posted 5 years ago
Awful service
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Posted 5 years ago
Product very poor quality item. Arrived damaged. Very dissatisfied
Helpful Report
Posted 5 years ago
been 5 days and still not dispatched item
Helpful Report
Posted 5 years ago
Wrong product received, and it'll take up to a day for them to respond. Nice one, won't get a replacement in time for what I needed it for
Helpful Report
Posted 5 years ago
Almost 2 weeks still waiting on delivery
Helpful Report
Posted 5 years ago
Never got my order so can't really comment. More likely to be hermes once again doing there Ystalyfera magic tricks making parcels disappear !!
Helpful Report
Posted 5 years ago
Hi, We are terribly sorry for that. Please email us at support@bargainmax.co.uk and we will look into this for you. Thanks
Posted 5 years ago
I did not expect a parcel or ordered one you must have had the wrong email address as it seemed to have been delivered I guess to the correct address
Helpful Report
Posted 5 years ago
I bought the play sation and all the paints that came have all dried out and are of no use :(
Helpful Report
Posted 5 years ago
Hi, Please contact us at support@bargainmax.co.uk and we will be happy to get this resolved for you. Our apologies. Thanks
Posted 5 years ago
Hi, Please contact us at support@bargainmax.co.uk and we will be happy to get this replaced for you. Thanks
Posted 5 years ago
Ordered a few items before Christmas none of which were delivered were simply cancelled and I was refunded with no explanation as to what had happened at all. This ment some presents missing for Christmas and still had to source them afterwards absolutely discacefull. Bad customer service as I had informed them it was taking a long time to deliver and they said it would be here.
Helpful Report
Posted 5 years ago
Bits were missing - emailed and they were not interested told me to contact the manufacturer direct
Helpful Report
Posted 5 years ago
You send out damaged items and do not offer a decent discount for keeping a unusable item. I’ve had to send back two of these trucks. Please do not order from these people.
Helpful Report
Posted 5 years ago
Ordered 3 weeks ago, I still haven't received my product.
Helpful Report
Posted 5 years ago
Hi, We can see that this was delivered to your property on the 6th of January. Please email us at support@bargainmax.co.uk if you did not receive this. Thanks
Posted 5 years ago
I sent the item back am still yet to receive my refund
Helpful Report
Posted 5 years ago
Hi, It doesn't look like we ever received this back. Do you have a tracking number for the return? Thanks
Posted 5 years ago
Despite numerous emails stating that you have free delivery to Mainland UK I have now discovered that my postcode AB13 has been added to a list of exemptions. The reason I was given was that the courier company has added additional charges to this address. I find this very hard to believe given that this address is part of Aberdeen city and other addresses to Aberdeen city receive free delivery. The norm is that there are additional charges to Highlands and Islands which Aberdeen is not. Very disappointed that Bargain Max appear to be profiteering from this or if it is indeed the courier company Bargain max is not fighting this on behalf of the customer. I for one will not be paying a delivery charge when an address along the road in the same city does not. Very disappointing.
Helpful Report
Posted 5 years ago
Broken on delivery
Helpful Report
Posted 5 years ago
Hi, We are terribly sorry about that. Please get in touch with us at support@bargainmax.co.uk and we will resolve this issue for you. Thanks
Posted 5 years ago
Would not recommend buying from here. My order was shipped on the 7th of December and I still haven't received it. It has been with Hermes since the 8th of December and cannot get my money back until it arrives and I have to refuse it. Which it probably never will.
Helpful Report
Posted 5 years ago
True Toys is rated 4.6 based on 10,829 reviews