BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,759 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

333 011 0695

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 19th November 2025

Ana Rosa Flores Martin

BargainMax.co.uk 5 star review on 11th September 2025

Shahzad

1186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received the item. Still waiting for a refund!! Do not order from this site!”

Helpful Report

Posted 4 years ago

Hi We are terribly sorry to hear that you have had an issue with your delivery. Please feel free to email us at support@bargainmax.co.uk and we will be more than happy to get this resolved. Thanks Clayton

Posted 4 years ago

“I received my item and the package was damaged and then when I opened that box the box on the inside was all damaged as well. This was a birthday gift for a kid and after paying delivery charges was not good enough would not recommend buying here again!”

Helpful Report

Posted 4 years ago

“Never received product”

Helpful Report

Posted 4 years ago

Hi Ronan, We are sorry about that. Please get in contact with us at support@bargainmax.co.uk and we will be more than happy to get this resolved for you. Thanks Clayton

Posted 4 years ago

“Still waiting on item after over two weeks. Was supposed to be within three to five days.”

Helpful Report

Posted 4 years ago

Hi Jonathan, We are sorry to hear that you are still waiting for your parcel. We offer a 2-4 working day service on our standard delivery parcels. If you are still waiting for your parcel then there may have been a problem with the courier. Please email us at support@bargainmax.co.uk so we can look into this for you and get this resolved! Our apologies for the any trouble or inconvenience caused. All the best. Clayton

Posted 4 years ago

“Not great service at all. I ordered on the 6th of April for next day delivery it didn’t arrive so I contacted them and they said it should be with me in 24hours but in the meantime they refunded my delivery. 8th came and still nothing and I contacted them again for them to say I had to wait a further 48hours for Hermes to let them know what’s happened with my parcel. Now 48hours have passed and had no communication with bargain max to tell me what’s happening and still no item. I’m very disappointed and will not be buying from here again. Customer service was nice to begin with but after the second time of speaking with them they was not helpful at all. I would not suggest purchasing from them if you expect your items next day. I know it’s difficult times for everyone right now but I feel they should not offer a service of next day delivery if they can not commit to it. I’m now waiting for a reply to my emails to get a refund”

Helpful Report

Posted 4 years ago

Hi Laura, I am really sorry about that, I can see that your next day delivery fee was refunded by our customer services team and that a supervisor is looking into this case. We apologise for the trouble this may have caused but unfortunately we have to follow a set protocol when events like this happen. We are working the best we can to get this case resolved and we will be in contact with you within the next 24 hours. Our apologies once again. Kind regards, Clayton

Posted 4 years ago

“I ordered something .someone didn’t put the house name on the parcel .it was def there on my details .realised when I looked on the Hermes site for expected delivery .rang up bargain max .they couldn’t care less .never even apologised .rang Hermes and had to chase the parcel all around locally just left with some random person luckily that was honest .Was lucky this time .over priced for the item .but I already knew that when ordering .pants customer service .never again .avoid”

Helpful Report

Posted 4 years ago

HI Bridget, I'm really sorry to hear you were disappointed with the service. I can see that the address provided was for a petrol station was this correct? Thanks Alex

Posted 4 years ago

“No fish survived after following instructions strictly. I am disappointed”

Helpful Report

Posted 4 years ago

“I recived my order and all the box was broken and inside one of the toys were cracked”

Helpful Report

Posted 4 years ago

“Didn’t receive my item and waiting since more than 8 weeks. BargainMax Team isn’t reacting or barely supporting.”

Helpful Report

Posted 4 years ago

“Have not received item ordered and paid for courier web site said item returned to bargain max. Bargain max web site states item delivered this morning. CONFUSED”

Helpful Report

Posted 4 years ago

“Never received item or a refund”

Helpful Report

Posted 4 years ago

“i placed my order with barginMax in mid February and i still haven't received my parcel (8th March) . It was for my grandsons birthday so very disappointed. Contacted BarginMax last Thursday they blamed the courier Hermes which is not good enough as it was BagrinMax who took my order and money. Bad attitude with their customer service!" if you don't want it send it back and well refund!!! Tried tracking the order but it only says it has left and received by courier but no notification of when delivery will take place. Bad service .”

Helpful Report

Posted 4 years ago

“I still have not received my delivery. Am disgusted it’s taken so long”

Helpful Report

Posted 4 years ago

“Absolutely devastated the kind of packaging my sons cars turned up in. Well if you could call it packaging.”

Helpful Report

Posted 4 years ago

“First time ordering with this company and unfortunately they did not meet expectations. I ordered and paid for a product to be next day delivery instead of the free delivery (2-4 days) but it didn't come the next day. The company argued that there was a 1pm cut off time for next day delivery, which i had seen, however the option for next day delivery was still available online when I ordered. It went through and on my confirmation email stated it would still be delivered the next day but was not. When I spoke to customer service they were very rude, unhelpful and refused to refund me the delivery charge. Also, the quality of toy I received was not as great as advertised and not worth the money. I won't be ordering from this company again unfortunately, I'll stick to retailers I know in future.”

Helpful Report

Posted 4 years ago

“Haven’t revived my order and ordered it 2 weeks ago which is a joke”

Helpful Report

Posted 4 years ago

“I ordered a present for my son that was allegedly delivered yesterday and signed by myself. I contacted Barginmax and they said the delivery driver had provided gps and that it has been delivered. I logged into Hermes and it states ive signed it but there is no signature,photo or gps proof . We have the same Hermes delivery driver. I have contacted them back to state this but no reply yet, it will take 3/5 days for an investigation. I also asked barginmax for the gps proof and nothing again. I have ordered from them before with no issues and would normally give 5 stars however one unhappy boy merits 1 star”

Helpful Report

Posted 4 years ago

“I haven’t received my order yet so not sure why you’d send reviews to people that haven’t even had dispatch notices yet!!”

Helpful Report

Posted 4 years ago

“Didn't receive the item I ordered apparently it was lost in the post on it's way to Hermes . Really can't get my head round why you would post anything to Hermes”

Helpful Report

Posted 4 years ago

“Awful service”

Helpful Report

Posted 4 years ago

BargainMax.co.uk is rated 4.6 based on 10,759 reviews