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True Toys Reviews

4.6 Rating 11,151 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,151 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Great service ,fast delivery”
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Posted 1 year ago
“top service and great item thanks 😊”
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Posted 1 year ago
“Got the item for the lowest on Internet came well packaged so kids didn't know what the item was. Kept uptodate with delivery, very happy”
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Posted 1 year ago
“Every box looked like somebody had stomped on them wouldn’t mind normally but they are Xmas presents”
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Posted 1 year ago
“Excellent service, kept updated regarding order delivered on time within time slot allocated”
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Posted 1 year ago
“This gift was for Christmas and it arrived super fast. Great quality too!”
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Posted 1 year ago
“I would love to leave a good review but its 5 days before xmas and i dont have the items i ordered”
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Posted 1 year ago
Hi Libby, thank you for your review. We're truly sorry to hear about the delay with your order, especially so close to Christmas. We understand how important it is, and we're looking into this issue to get it resolved as quickly as possible. Please reach out to us directly if you'd like further assistance. Grace
Posted 1 year ago
“Easy to order and quick delivery”
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Posted 1 year ago
“Loved the toot toot cars l bought for my little grandson a lot cheaper than from other firms and so well made really happy with them”
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Posted 1 year ago
“Quick order n goods came as well packed”
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Posted 1 year ago
“I haven’t had the item I ordered on the 9th of December”
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Posted 1 year ago
Hi Maria, thank you for leaving a review. We apologize for the delay in receiving your order. We understand your frustration and are looking into the matter to resolve it as quickly as possible. Grace
Posted 1 year ago
“Loved this. Kids will love too good quality and bright and cheerful at a great price”
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Posted 1 year ago
“Excellent . Goods arrived promptly and exactly as described. communicated from the moment order placed.”
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Posted 1 year ago
“Ordered beginning of the month, no tracking received and no parcel so had to be given a refund. I would personally avoid using”
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Posted 1 year ago
Hi Jessica, thank you for leaving a review. We're sorry to hear about your experience and apologize for the inconvenience. This is not the level of service we aim to provide. We appreciate your feedback and will work to improve our process. Thank you for sharing. Grace
Posted 1 year ago
“Very good price and very fast delivery”
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Posted 1 year ago
“Ordered a game for xmas nice price and delivered quickly Thanks”
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Posted 1 year ago
“Good company to deal with”
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Posted 1 year ago
“The items I purchased were great but yodel the delivery company had my parcel for more than a week.”
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Posted 1 year ago
Hi Alison, thank you for your feedback! We're glad to hear you're happy with the items. We apologize for the delay caused by the delivery company and appreciate your patience. We'll try to improve our future deliveries. Grace
Posted 1 year ago
“No problem, item was what I ordered, delivered on time. Recommend”
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Posted 1 year ago
“Great prices! Delivery was pretty quick too!”
Helpful Report
Posted 1 year ago
True Toys is rated 4.6 based on 11,151 reviews