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True Toys Reviews

4.6 Rating 11,152 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“I never received my parcel still waiting on it”
Helpful Report
Posted 1 year ago
Hi, We're sorry to hear that you have not received your parcel yet. Please contact us with your order details and we'll look into this right away to help resolve the issue. Grace
Posted 1 year ago
“Disappointed never got my order. It was my childs main present for Xmas.”
Helpful Report
Posted 1 year ago
Hi Denise We're sorry to hear that your order did not arrive as expected, especially with it being an important gift. Please check your communication with us as this has been resolved for you. Grace
Posted 1 year ago
“Fast delivery very pleased with items Fantastic service overall”
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Posted 1 year ago
“Would absolutely buy from again, everything I order was as described. Highly recommend”
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Posted 1 year ago
“It still hasn’t arrived”
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Posted 1 year ago
Hi Terrie, thank you for your review, I am sorry for the delay in delivery, I can see that the order is out for delivery today, please look out for it. Bonnie
Posted 1 year ago
“Brilliant experience from ordering to deliver will definitely use again.”
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Posted 1 year ago
“Terrible, after 2 weeks still not received my item and very little communication regarding its where about. Avoid if you actually want to get the products you paid for.”
Helpful Report
Posted 1 year ago
Hi Rachael, thank you for your review, I am sorry for the delay in the delivery, I can see that your order has been delivered, I am sorry for any inconvenience caused. Bonnie
Posted 1 year ago
“Far too long to deliver, promised withinn 2 days but took 8.”
Helpful Report
Posted 1 year ago
Hi Graham, thank you for your review, I am sorry to hear that your delivery took so long, as it is the holiday season, delivery times may be affected due to backlog, I am sorry for any inconvenience caused. Bonnie
Posted 1 year ago
“Brilliant service and the twin stroller is just fabulous 👌”
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Posted 1 year ago
“Quick delivery”
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Posted 1 year ago
“Great products at great prices. Really easy process to order and delivery was perfect too. Will definitely order from Bargain Max again 🙂 Thank you 🙏🏾”
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Posted 1 year ago
“What a bargin! Came within 2 days. My daughter is going to be a very happy little girl. Thanks to your prices! Xx”
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Posted 1 year ago
“Looks amazing!! but as bought for Xmas gift, unsure how good it is.”
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Posted 1 year ago
“Excellent always fast delivery a wide range of products”
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Posted 1 year ago
“Brilliant ~”
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Posted 1 year ago
“Great service quick delivery and received just what I ordered”
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Posted 1 year ago
“Everything you need for the kids in one place. Amazing ! So much cheaper than the shops .”
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Posted 1 year ago
“Amazing products. Always get the main presents for the kids of here. Top quality & amazing prices.”
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Posted 1 year ago
“Quite disappointed, this is my 4th time ordering from this site. First three orders turned up super fast however this time they have used yodel. I have been waiting since Monday for them to deliver. I now have to go to yodel to see if I can collect my daughter Xmas present. I have reached out to yourselves but no one has even contacted me back. Let’s just hope I can get this present tomorrow”
Helpful Report
Posted 1 year ago
Hi Zoe, thank you for your review, I am sorry to hear that you have not received your parcel, let us look into this and assist you the best way we can. Bonnie
Posted 1 year ago
“Great price & excellent quick service.”
Helpful Report
Posted 1 year ago
True Toys is rated 4.6 based on 11,152 reviews