Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Order dealt with very quickly and very impressed with the speed it was delivered. Product was very good quality”

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Posted 3 years ago

“Excellent communication from Neil. My order was placed, drafted, approved, completed and dispatched all on the same day. Excellent service.”

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Posted 3 years ago

“Great work as always . Thank you”

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Posted 3 years ago

“Delighted with this product (beret & boots). Exactly as pictured on the website, met/exceeded my expectations. Promptly despatched "Thank You Ballantynes of Walkerburn" Chris.”

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Posted 3 years ago

“Excellent customer service and speedy delivery.”

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Posted 3 years ago

“Excellent service provided. Website is very easy to navigate and put an order together. They even contact you beforehand to check if you had many any mistakes before going ahead with final order. I had a date wrong so I’m really grateful they got me to check. Would HIGHLY recommend B of W”

Ballantynes of Walkerburn 5 star review on 14th April 2022

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Posted 3 years ago

“This was a fantastic gift that I was able to get for the 40th Aniversary of The Falklands War”

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Posted 3 years ago

“Fantastic quality as always. Thanks.”

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Posted 3 years ago

“My order was made at extremely short notice but arrived within 48 hours. Brilliant customer service and the product is the exact quality expected.”

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Posted 3 years ago

“Quick delivery time. Item looks fab”

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Posted 3 years ago

“Very nicely packaged, great bottle design and fast delivery. Thankyou!”

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Posted 3 years ago

“Amazing company, very fast and efficient service. Item was bought for a leaving present, it was perfectly engraved, delivered and arrived perfectly.”

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Posted 3 years ago

“Great product made to a very high standard! Quick delivery too. This is the second time I've purchased from here and I would come back again”

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Posted 3 years ago

“I recently purchased a personalised port decanter and then very last minute a personalised bottle of port with glasses. The speed of delivery is outstanding and quality of products are exceptional”

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Posted 3 years ago

“Fabulous bronze grouse we urgently needed as a trophy. Item was engraved and delivered in under 24 hours from order. Superb service, look forward to purchasing more items”

Ballantynes of Walkerburn 5 star review on 6th April 2022

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Posted 3 years ago

“Ridiculously fast correspondence, design draft, engraving and postage. Great product as always! Will return for sure.”

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Posted 3 years ago

“I got what I asked for, arrived on time, brilliant service.”

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Posted 3 years ago

“Outstanding service as always, the communication regarding product, design and engraving is excellent; the quality and workmanship is always top drawer and speedy delivery to cap it all off. I wouldn't go anywhere else.”

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Posted 3 years ago

“As soon as my presentation piece was ready, I received a ‘phone call from them and it arrived the following day”

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Posted 3 years ago

“More than happy with the item I bought. It’s a good finish and was impressed with how quickly it was sent out to me. Ordered it on a Thursday and was in my hands by lunchtime Friday.”

Ballantynes of Walkerburn 5 star review on 31st March 2022

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews