Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,468 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Having made numerous purchases over the years Ballantine’s have constantly succeeded in securing delivery on very short notice. The product statues are of the highest quality and recipients have been overwhelmed with the quality and detail.”

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Posted 4 years ago

“Excellent products, excellent service and Neil kindly went the extra mile. Very well packaged and timely delivery. I will be a returning customer.”

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Posted 4 years ago

“Bought for a birthday present. The recipient was very pleased with the gift. very good quality, well presented and overall service excellent. Would highly recommend😊”

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Posted 4 years ago

“What an amazing product. The team really liked the gift you produced, the design was just what we wanted and the quality shines through. I think we’ll be placing a regular order for future farewell gifts with our unique design. Many thanks”

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Posted 4 years ago

“Stunning Piece, Quality - Sublime. Definitely recommend”

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Posted 4 years ago

“Excellent service. Prompt delivery.”

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Posted 4 years ago

“I recently bought the Police Helmet Bronze Figurine https://www.balwalk.com/british-police-standard-helmet-cuffs-and-boots-retirement-gift-idea as a retirement gift for a colleague of mine. I telephoned the company and received great friendly and helpful advice. I was even given a discount code. The statue arrived within a week. It was very well packaged and communication was good. I paid the additional small fee for engraving. The statue itself is fantastic. Nice and chunky and just oozes quality. I can't wait to present it at the retirement do tomorrow, I'm going to look great for choosing it!”

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Posted 4 years ago

“Quick, promt and excellent service as always.”

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Posted 4 years ago

“The statuette is great! The service was pretty quick, considering they have staff shortages etc as stated on their website, but I asked them to complete the order (with engraving) ASAP as I was returning back to work in the Middle East and needed it to farewell a colleague. The statues are well worth it; solid, proper very well made. Everyone that see's it things they are fantastic. I have had statues from them in the past. They are a great gift! Cannot go wrong with their products and the company.”

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Posted 4 years ago

“Great communication about engraving. Arrived swiftly after order placed. Well packaged, no issues with delivery. The Birthday Boy absolutely loved it!”

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Posted 4 years ago

“We've had several items over the past few years and always absolutely delighted. Great service and communication, wouldn't hesitate to recommend.”

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Posted 4 years ago

“Excellent service and amazing products”

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Posted 4 years ago

“Great service and fast delivery as usual.”

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Posted 4 years ago

“It was amazing looks perfect worth every penny”

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Posted 4 years ago

“Easy Ordering, great products”

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Posted 4 years ago

“Great product with no hassle to order. Very beautifully made presentation. Thank you.”

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Posted 4 years ago

“The Irish guardsman statuette with I sent for is of very high quality and detail and the brass plate and engraving is very well done I would certainly order from them again excellent craftsmanship thank you. Regards Jim Kelly”

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Posted 4 years ago

“Ordered a port tray set as a retirement gift and was really impressed with what was provided. Service was impressive, emails were responded to quickly and all engraving requests met. I would definitely order again from them.”

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Posted 4 years ago

“Looks better than I anticipated. Very pleased with service and product. Just wish the tray was a little better quality. Would be my suggestion to enhance the style and appeal by offering an upgraded tray...maybe marble or other materials as well.”

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Posted 4 years ago

“Ordered a police statue for a colleague who was leaving the unit, The statue itself was fine, but I was sent the wrong one made for a completely different customer, we where left red raced on his last day not having a gift to present to him and having to explain the mess up , the company offered very little in the way of apology, won't be using again”

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Posted 4 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,468 reviews