Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“ist class service, can't fault the engraved bottle of port. The staff at Ballantynes made sure my design was to my satisfaction before the bottle was engraved. Excellent turnaround time from placing the order to receiving it.”

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Posted 3 years ago

“Excellent quality product and quick processing and delivery. Value for money? Absolutely!! Perfect service.”

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Posted 3 years ago

“Ballantynes fulfilled my order within the timeframes specified, with great contact to ensure my order was completed correctly. Would definitely recommend!”

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Posted 3 years ago

“I ordered an Engraved bottle of Port for my sons 40th birthday which was done to perfection It’s a lovely personal gift I was kept informed throughout the order by very pleasant helpful staff I will definitely use you again Thank you”

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Posted 3 years ago

“Excellent product. Great craftsmanship. I received my order in record time. Thank you.”

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Posted 3 years ago

“The bronze is lovely, very good quality. I am very happy with the purchase”

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Posted 3 years ago

“Dear Team Ballantynes, very many thanks for once again, superb service, prompt attention to the order, a unique, bespoke quality product and perfect attention to detail. We will be back :-)!!!!!”

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Posted 3 years ago

“Excellent service, friendly and efficient. My personalised order was dealt with the same day and delivered ontime.”

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Posted 3 years ago

“Excellent, speedy service from start to finish, a seamless process. Would highly recommend.”

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Posted 3 years ago

“Absolutely thrilled with the response to my order. The engraving is excellent and will create a real buzz when it is presented. I was very impressed with the response to my questions and the promptness of the delivery was 1st class. I shall be making further orders in the future.”

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Posted 3 years ago

“Fantastic service and a fabulous retirement gift. Very well received by the ex-ARV Officer and now has pride of place in the house!”

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Posted 3 years ago

“I used Ballantynes after a recommendation for a special birthday gift for our friend. I ordered last minute and they could not have been more helpful when I needed a quick delivery. I was really pleased with my purchase it was exactly what I wanted and delivered really quickly I would highly recommend and will use again.”

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Posted 3 years ago

“Best of quality and will order again, thankyou for the professionalism”

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Posted 3 years ago

“I’ve purchased 3 items as gifts. Each one has been immaculate. The service is extremely expedient - impressively so. I’ll use this service again. The engraving is exceptional.”

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Posted 3 years ago

“I have used Ballantynes of Walkerburn on a number of occasions over the past 10 years for glassware and engraving, particularly for gifts for special occasions. They have always given outstanding customer service and the final articles / gifts have been excellent. I would recommend them to anyone wanting a high quality, impressive and well presented gift. Many thanks.”

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Posted 3 years ago

“Ordered this gift asking for quick delivery due to a short notice retiral. It was processed and delivered quickly in perfect condition. I have now bought quite a few of these for retiring colleagues and they are always well received. A fantastic gift for someone who had given a huge part of their life for public service.”

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Posted 3 years ago

“Great service with fast delivery. The gift was brilliantly packaged and perfect for a special occasion. Thank you”

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Posted 3 years ago

“My go to company for bespoke gifts. Always great work and quick turnaround.”

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Posted 3 years ago

“My husband's 60th gift - Arctic Royal Marine with SLR - even changed the eye and hair colour. Fabulous 👌”

Ballantynes of Walkerburn 5 star review on 14th March 2022

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Posted 3 years ago

“Very pleased with quick and efficient service. The decanter was beautiful and well presented”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews