Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Brilliant product”

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Posted 3 years ago

“The sculpture was delivered in a short space of time, engraving was exactly as requested and the standard of the sculpture is superb. Recipient was absolutely delighted with it.”

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Posted 3 years ago

“Really pleased with the port glass. Delivered very quickly and the engraving is perfect. Great communication from the company. Thoroughly recommended.”

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Posted 3 years ago

“Excellent service. Item arrived very well wrapped / protected and was found to be in excellent condition. Very happy all round.”

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Posted 3 years ago

“The Ballantynes team were amazing! They processed a very short notice request and posted an amazing retirement gift in super quick time! I would hesitate to use you again! Thanks”

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Posted 3 years ago

“arrived quickly and in good condition....very pleased with the result..highly recommended”

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Posted 3 years ago

“Excellent products, packing and delivery. Happy to recommend this company.”

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Posted 3 years ago

“I ordered two Close Protection Officer statues at very short notice and typically the order was delivered in good time. The quality of the statues is exemplary and the customer service second to none.”

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Posted 3 years ago

“Beautifully engraved decanter gift. Well packaged and speedy delivery.”

Ballantynes of Walkerburn 5 star review on 26th May 2022

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Posted 3 years ago

“Tier 1 as always , Great product with professional and sincere service, thank you.”

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Posted 3 years ago

“This is a fantastic model of a soldier. A fitting tribute to my late husband.”

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Posted 3 years ago

“Top Class service. The product was exactly what I had been looking for. The price was good and the quality was exceptional. Will be using them again in the future.”

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Posted 3 years ago

“Great service. Well packed. Very good company to deal with.”

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Posted 3 years ago

“Very helpful and excellent service. Highly recommend!”

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Posted 3 years ago

“Great service and a quality product. Will certainly be recommending to family, friends and work colleagues.”

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Posted 3 years ago

“I recently made an order with Ballantynes for an ornament of a Prison Officer with a shield, for a colleague of mine who is retiring here in Cork Prison, Ireland. Upon receiving the product (within a short space of time) I was quite simply left in shock!! The attention to detail was unbelievable, the engraving was perfect and it showed to me how much detail Ballantynes put into their products. I would have no hesitation in recommending Ballantynes to any prospective client. They are absolutely brilliant.”

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Posted 3 years ago

“Very impressed with the service”

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Posted 3 years ago

“Extremely satisfied with the quality of the statue”

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Posted 3 years ago

“Fantastic range and quality of products. Have bought several cast figurines over the years for fire fighting colleagues, and have always been pleased with the quality, delivery on time and ease of ordering. Latest order is for a colleague whose retiring and yet again the detail and quality of the figurine are fantastic and will be a pleasure to present.”

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Posted 3 years ago

“Ordered on a Friday afternoon and delivered on a Monday morning as a bespoke short notice order. Fantastic job”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews