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Ballantynes of Walkerburn Reviews

4.9 Rating 2,298 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flutes were purchased for my daughters wedding in November so that they may raise a glass on every anniverary of the big day. The quality and engraving is perfect, and the presentation box is beautiful. Thank you”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Would highly recommend, excellent customer service, responded to queries on the same day and had design proofs sent within 24 hrs. Excellent final product”

Helpful Report

(Walkerburn) - Posted 1 year ago

“We saw the item of crystal we were looking for on their website. It was good to know the cost included the engraving, which also included a logo. I emailed them to verify the logo we wanted could be used and received an instant reply. The following day, we received a proof of the engraving we had requested, sent the confirmation back and we received the item in less than a week. Packaging was excellent and the gift box superb. The item is much better than expected and we would heartily recommend Ballantynes.”

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(Walkerburn) - Posted 1 year ago

“Very happy with the statue which came very well packaged.”

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(Walkerburn) - Posted 1 year ago

“I've received a bottle of port which was engraved with my logo on it it was outstanding and I will be ordering more.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“As a group, we had left our birthday gift buying until the last minute. We were thrilled with the customisation options. The communicationwith Neil was excellent. The gift was delivered exactly on time in a beautiful presentation box and our friend was really touched. We are so grateful. I will definitely be buying more gifts from Ballantynes.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Recieved my figurine in good time and very well packaged. Given as a gift and the person was very impressed with the detail. Very pleased with my purchase.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“My experience of Ballantynes of Walkerburn was great. Very quick and excellent customer service. The item arrived very well packaged and is of excellent quality. Thank you.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Looks great and safely received!”

Helpful Report

(Walkerburn) - Posted 1 year ago

“I ordered this as a leaving gift for my collegue. He was absolutly over the moon. It looks beautiful. Would definatly recommed, and will be using again.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Absolutely amazing. Delivery was really quick and I wasn't disappointed with the item. I would definitely use this company again.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Ordered the ARVO statue with engraved brass plate which arrived promptly and well packaged. It’s superbly made with a nice weighty feel. The item exudes quality from its engraved brass plate, polished wooden base to the highly detailed figure on top. It’s sure to last many decades and would look great in any display cabinet. I just hope I get one some day. Top quality product that I have no hesitation in recommending. A+++”

Ballantynes of Walkerburn 5 star review on 10th October 2024

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(Walkerburn) - Posted 1 year ago

“I’ve used BoW on a number of occasions now for retirement and leaving gifts. Service has always been absolutely spot on. Excellent quality and fast delivery. Will definitely be using again in the future.”

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(Walkerburn) - Posted 1 year ago

“As always, great service and very helpful. Thank you.”

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(Walkerburn) - Posted 1 year ago

“Very good product, good turn around and very helpful.”

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(Walkerburn) - Posted 1 year ago

“Great service, speedy dispatch and high quality product.”

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(Walkerburn) - Posted 1 year ago

“Excellent figurine of a Royal Green Jacket Rifleman sadly no longer in existence, it took me back to my time in the 80s with still the best Rifle, the SLR. Good days.”

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(Walkerburn) - Posted 1 year ago

“Ordered the RN CPO Boots & Beret scuplture with engraving. Received quickly but unfortunately the wrong rank was delivered. I was able to easily contact their customer service team who rectified the error quickly and without fuss. I received the correct product just a few days later and its fantastic, great quality and will be a great retirement gift for one of our colleagues.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Wow, such a fantastic service. I ordered a statuette with engraved plate on the base. As I am living in New Zealand, I expected to have to wait weeks or months for my order delivery. I received my order in 2 weeks, great product; good quality, very safely packaged and perfect engraving. I highly recommend Ballantynes of Walkerburn for its professional, rapid and quality. Neil B (New Zealand).”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Great highly quality product and fast delivery time. Communication with the team was fast and very efficient.”

Ballantynes of Walkerburn 5 star review on 1st October 2024

Helpful Report

(Walkerburn) - Posted 1 year ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,298 reviews