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Ballantynes of Walkerburn Reviews

5.0 Rating 2,485 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

5.0

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Ballantynes of Walkerburn 5 star review on 5th December 2025

Ballantynes of Walkerburn 5 star review on 7th September 2025

Ballantynes of Walkerburn 5 star review on 22nd August 2025

Ballantynes of Walkerburn 5 star review on 29th June 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered an engraved bottle of Bushmills 10 Year Single Malt from Ballantynes, and I couldn’t be more impressed! The engraving was beautifully done, elegant, precise, exactly as I had ordered and made the bottle truly special. I have ordered numerous times previously and the professionalism of service I receive is always gold standard! The service from start to finish was superb,friendly and professional. To top it off, delivery was incredibly fast and everything arrived extremelly securely packaged. Ballantynes have absolutely nailed the art of great engraving and great customer care. Highly recommended and I’ll definitely be ordering again!”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Superb service all round. Super fast responses to emails and I also received my order very quickly and it was perfect. I highly recommend and have done to others already. Thank you 🙏”

Helpful Report

(Walkerburn) - Posted 1 year ago

“The sculpture was amazing, the detail was out of this world. the delivery was just as perfect, it was well packaged and so well protected and if that was not enough it arrived before the stated time. Secondly our Grandson was over the moon with the sculpture especially as it was a complete surprise to him because we had not informed him about it. I would just like to say a BIG THANK YOU from all of the HALL family and you should be extremely proud of your company. My very best regards. Gordon Hall (Mr)”

Helpful Report

(Walkerburn) - Posted 1 year ago

“I contacted Ballantynes for a leaving gift of an engraved decanter. The process and customer services was top notch! Emails straight away, checking of engraving before processing the order. Very professional and caring. I received the decanter in less than a week and was not disappointed. Lovely product and a beautiful engraved picture and wording. Would recommend Neil and this company. Thank you.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Very good service and quality is excellent. Had a small problem with my order but customer service was very good and sorted everything out quickly. Have used Ballantynes before and will use them again”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Arrived quickly and all in one piece. The team were really helpful in suggestions for the bottle engraving and it looks great - a really special gift!”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Very prompt communications. Items arrived quickly, well wrapped and look great.”

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(Walkerburn) - Posted 1 year ago

“No stress easy to deal with. Kept me informed. Courier left box somewhat battered however it was very well packed and undamaged.”

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(Walkerburn) - Posted 1 year ago

“Excellent quality and value for money. Engraving exactly as specified and well finished. Very quick deliver. Have used this company several times and will continue to do so. Highly recommend.”

Helpful Report

(Walkerburn) - Posted 1 year ago

“I am very pleased with my purchase and with Ballantynes service. I had a small problem with my purchase but Ballantynes sorted it out promptly. Worthy of 5 stars I am delighted with my Peregrine Falcon. Thank you”

Helpful Report

(Walkerburn) - Posted 1 year ago

“First class service from start to finish. From my initial product questions to placing the order and it being received in Australia. The receivers said the packaging was excellent and bronze arrived it good order. They were delighted with it saying the detail was excellent.”

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(Walkerburn) - Posted 1 year ago

“Easy to order. Great selection. Speedy delivery. Beautiful work, my go to business for presentations.”

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(Walkerburn) - Posted 1 year ago

“Excellent and swift service producing exactly what we wanted. Quality product.”

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(Walkerburn) - Posted 1 year ago

“Im honestly so blown away by what I received, I wanted something to last a lifetime for my daughters passing out and this was absolutely amazing thank you”

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(Walkerburn) - Posted 1 year ago

“Bought this as gift for someone leaving our station and we were not disappointed. The statue is great bu5 looks amazing in its painted version. Customer service was second to none and product arrived quickly and safely and well protected in its packaging.”

Ballantynes of Walkerburn 5 star review on 29th June 2025

Helpful Report

(Walkerburn) - Posted 1 year ago

“Once again you have delivered an excellent product which arrived super quick and looks "Top Notch!" I am sure the recipient will be blown away by the quality of the item. Thanks Again!”

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(Walkerburn) - Posted 1 year ago

“A marvellous and evocative bronze.Excellent value.”

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(Walkerburn) - Posted 1 year ago

“As always the service and quality were impeccable. Everyone who has seen the bottle were very impressed. Thank you again and I'm sure we will be in touch again soon.”

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(Walkerburn) - Posted 1 year ago

“Ballantynes of Walerburn's owner, Neil, and I first corresponded about the features of the bronze statue, Special Forces Communicator. All my questions were answered promptly and thoroughly. I ordered it, and I appreciate the process of reviewing my engraving remarks before the work began. I received it at my home in the U.S. within four days of placing the order - remarkable service!”

Helpful Report

(Walkerburn) - Posted 1 year ago

“Item arrived safe and prompt.”

Helpful Report

(Walkerburn) - Posted 1 year ago

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Ballantynes of Walkerburn is rated 5.0 based on 2,485 reviews