Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,181 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done. Thanks. R”

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Posted 1 year ago

“This is the only King's Coronation Whisky I have seen. The service from Ballantynes has been magnificent. It was a really quick delivery and I was kept informed of the progress of the order. The bottle was well packaged and arrived intact. It is a lovely and the details of the commemoration are etched onto the bottle. It would have been even better, if the box also mentioned the Coronation, as that would have been provenance.”

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Posted 1 year ago

“Reliable artisan craft maker - I ordered a commemorative King Charles coronation engraved label Genfarclas - fast dispatch and reliable supplier. Bottle was of super quality. Good communication”

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Posted 1 year ago

“Ordering and putting the engraving on the bottle was an easy process and the web page was easy to use. Kept me updated through the processe and delivered my whiskey within the delivery window. Grest service.”

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Posted 1 year ago

“I was looking for some memorablia for King Charles III's Coronation and found the bottle of Bollinger Champagne, with the Coronation logo on it available at Ballantynes of Walkerburn. As I also have a collection of champagne bottles, I thought this would be a very suitable, and unique, addition to my collection. Ordering was easy on the website and payment was secure. I got an immediate confirmation of my order. Dispatch was a little slow, but when I contacted the company they explained that this bottle of champagne has proved very popular and they would be sending it out within a few days. As promised, the champagne arrived a couple of days later, securely wrapped and in excellent condition. I am very pleased with my purchase, the bottle looks fantastic and the contents were enjoyed over the Coronation weekend. The company provided a unique product and their service was excellent.”

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Posted 1 year ago

“The Service was good and fast. As a buyer from Germany anyway I received my bottle after three weeks because - thanks to the big liar Boris Johnson - German customs wanted to benefit from the shipment with 30 €. As much as I would love to shop in England, with a €20 postage fee and €30 customs duty, post-Brexit shopping in England is no fun anymore. Nevertheless, I would like to thank you again for your service and wish you all the best”

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Posted 2 years ago

“Just fantastic! My experience from order to delivery was just amazing. This is a wedding/officer training graduation gift for my fiancé and I think he will be in tears when he sees it! The day after I placed my order they emailed me with a mockup of the design. I approved the design and it was shipped and here in 2 weeks, which is fast for shipping to Canada! They used DHL, which was a good call because it was quick and easy through customs and actually arrived 2 days earlier than the expected date. I was afraid of the state they'd be in when they arrive, as usually glassware ends up broken in transit, but everything arrived without even a scratch. The packaging was so thorough and all items were covered in bubble wrap. Could not be happier with my shopping experience and I will absolutely order from them again!”

Ballantynes of Walkerburn 5 star review on 4th May 2023

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Posted 2 years ago

“This delivery arrived very promptly and in excellent condition.”

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Posted 2 years ago

“Such an easy efficient process from on line order to extremely quick receipt of consignment which received in perfect condition!,”

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Posted 2 years ago

“Excellent- easy to order. Arrived in perfect condition and an exceptional product”

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Posted 2 years ago

“I have used Ballantynes of Walkerburn on a number of occasions to buy retirement gifts for work colleagues. On every occasion, they have dealt with my orders very quickly and professionally. The standard of work and detail is excellent. My number one place to go for these unique gifts. Thanks”

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Posted 2 years ago

“My experience has been fantastic. Highly recommend for a valuable gift.”

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Posted 2 years ago

“Excellent service. Needed 2 x statues at agir notice. Ordered and dispatched in 24 hours 👍🏻”

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Posted 2 years ago

“Easy to order, prompt delivery and great communication”

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Posted 2 years ago

“Order completed with zero fuss or faff. I would not hesitate to use this company again. Thank you”

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Posted 2 years ago

“Have bought a couple of items from yous recently and have to say very impressed with quality of goods and overall service. A real jem of a find and very obvious a company who has pride in their work, well done”

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Posted 2 years ago

“Ordering via the website was very easy and delivery was very prompt. The statuettes were exactly as illustrated and I have no hesitation in recommending Ballantynes of Walkerburn”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Fantastic service from start to finish, staff could not of been more helpful. Delighted with the finished products.”

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Posted 2 years ago

“Great statue and great customer service”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,181 reviews