Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,182 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great statue and great customer service”

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Posted 2 years ago

“Excellent service very prompt”

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Posted 2 years ago

“Beautiful whiskey set with serving tray! Heavy glass.”

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Posted 2 years ago

“Great to be able to support a local company. From order to delivery, nothing to fault. Thank you”

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Posted 2 years ago

“Thank-you to everyone involved in the presentation I received such a quick turn around and item is of top quality and a great job thank you again.”

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Posted 2 years ago

“Amazing service. Fantastic product. Bought for a retirement gift for my dad,he had tears in his eyes when it was presented to him so I guess he liked it. Thankyou team.”

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Posted 2 years ago

“One of the best services I have ever received. Sent an engraved bottle to my partner for his 40th birthday - am in Africa and he is in the UK - and he was at a loss for words! I will use them again.”

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Posted 2 years ago

“Very fast and efficient service. I’ve ordered from here before and was equally as happy last time.”

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Posted 2 years ago

“Great service from start to finish. The work they carried out as well was excellent I couldn't be happier with my purchase.”

Ballantynes of Walkerburn 5 star review on 29th March 2023

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Posted 2 years ago

“Excellent product of RAF cap and AP boots. Beautifully presented, very quick service and robust packaging. Husband absolutely loves it.”

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Posted 2 years ago

“My 'Go to' place for all trophies and presents. Quality is excellent and turn-round time is stunning. Highly reccomend.”

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Posted 2 years ago

“Tomatin bottles looked excellent. Items arrived quickly and were very well packaged.”

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Posted 2 years ago

“Thankyou so much for the speedy turnaround and excellent product”

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Posted 2 years ago

“Always helpful and always beautifully made. I have been using Ballantynes for years, and even have my own pieces that were presented to me, also my partner has a few pieces himself.”

Ballantynes of Walkerburn 5 star review on 23rd March 2023

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Posted 2 years ago

Thanks for the lovely picture and for letting us know how pleased you are with the flask.

Posted 2 years ago

“Excellent service, and accessible web service to place my order which was dispatched promptly, thank you, I will definitely purchase from you in future! Very best wishes Chris”

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Posted 2 years ago

“Product was first class with very fast delivery. The nearest competitor had a 2 week lead time, we received the product within 5 days of placing the order from Ballantynes and Walkerburn. Excellent service would definitely uses again.”

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Posted 2 years ago

“Excellent products. Wonderful communications to confirm messages and a very swift delivery. Perfectly packaged.”

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Posted 2 years ago

“Excellent service, coupled with excellent quality .... what more can I say. The turnaround time from order to arrival was only a matter of days. The crystal flame award was very very impressive and really did the recipient and his family proud.”

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Posted 2 years ago

“Great service and super quick delivery. I would not hesitate in using this company again.”

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Posted 2 years ago

“As a former member of UK Military, now working in the world of civilian company support to different countries Militaries, I always turn to Ballantine’s for gifts. Ballantynes have supported me beyond that which was required, adding detail of Unit badges to a statue, due to what was written on the Statue engraved plate. I would highly recommend and I do, to all, that require statues and other merchandise, no one does it better than Ballantynes. A few of the statues arguably need a little updating to reflect changes in equipment, yet, at the same time, the older looking statues in terms of equipment, are more relatable than what a more current equipment statue would be, for those receiving post Military service. I and my family have ordered a number of statues from Ballantynes now as a private individual (Not a civilian company/military unit) and you can’t beat the gratitude of those receiving a statue, due to its look. Thank you Ballantynes, for great products and fantastic customer care. Regards Pete Hadley.”

Ballantynes of Walkerburn 5 star review on 16th March 2023

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,182 reviews