Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,306 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 17th November 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction great Customer service and quality product.”

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Posted 2 years ago

“Excellent customer service, high quality and speedy despatch. Highly recommended.”

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Posted 2 years ago

“I have three of your Royal Engineers military figures, This one was bought for my son who has just completed 23 years in the Royal Artillery. He was "Blown away" by the statuette as a memento of his service. Very well done great service as always,”

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Posted 2 years ago

“Absolutely perfect arrived exactly when it was supposed too. At a reasonable price with no delay.”

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Posted 2 years ago

“Fabulous quick service”

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Posted 2 years ago

“Ballantine's provide excellent service from start to finish. High quality design and engraving. I have previously used Ballantynes and would not consider using another company.”

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Posted 2 years ago

“Fantastic service - had to phone with a problem which was promptly sorted out.”

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Posted 2 years ago

“Great speedy communication both by telephone and email and excellent service throughout. My order arrived exactly as predicted and I was very pleased with the goods - as was my son. A big thank you to Neil and the team. I'd certainly use them again.”

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Posted 2 years ago

“The company was very helpful when I contacted them about the engraving.”

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Posted 2 years ago

“This is our second time we have purchased a military figurine, very happy with item, exceptional service, made a few enquiries by phone and they were always happy to help About to purchase our third”

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Posted 2 years ago

“Absolutely delighted with the gift it made a RAF veteran very emotional when he opened it.. The whole process of ordering and delivery was very easy and quick. You all should be very proud of yourselves for the service you provide. Thank you”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“A brilliant Company to deal with. Very professional and amazing service.”

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Posted 2 years ago

“Not the first item (nor the last) I have purchased from Ballantynes. Excellent quality and great speed of getting the order.”

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Posted 2 years ago

“Having searched the internet for a suitable 80th birthday gift for an old Army comrade, I was fortunate to find Ballantynes of Walkerburn. The engraved bottle of Port was a work of art, far exceeded expectations and arrived promptly.”

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Posted 2 years ago

“Excellent service very prompt”

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Posted 2 years ago

“Ballantynes are masters of their craft. I ordered a wine decanter for a friend leaving the forces. The website is excellent and they have so much choice. I opted for an engraved gift and they did not disappoint. Would highly recommend this company for your gift ideas and needs. Communication was excellent and the gift came beautifully boxed and very well wrapped. My friend was ‘delighted’ with it.”

Ballantynes of Walkerburn 5 star review on 23rd July 2023

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Posted 2 years ago

“Great service, chuffed to bits with the gift for my boss. Thank you!”

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Posted 2 years ago

“The statuette I bought,the Urban Northern Ireland soldier is above and beyond. The detail is superb,it catches the moment. The brass plaque and cap badge finishes it off . I'm really very happy and I look at It and it brings back memories and comrades I served with.”

Ballantynes of Walkerburn 5 star review on 21st July 2023

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Posted 2 years ago

“Excellent, fast Service. Delighted with the final result. Thank you very much.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,306 reviews