Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,433 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,433 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Excellent service for a superb piece of kit.”

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Posted 6 years ago

“Brilliant service yet again helpful and professional throughout ! I wouldn’t use anyone else”

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Posted 6 years ago

“First class product - First class customer service!”

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Posted 6 years ago

“Excellent and very speedy service. Impressed!”

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Posted 6 years ago

“Product arrived quickly however with a spelling error. The description of the product did not say that the capbadge used was a legacy one which had a spelling error. Upon contacting customer services to look into this I received a prickly response from the managing director blaming the MOD and then no further correspondence from them. After spending £80 on this item I expected it to be an accurate product. As it stands I will not recommend Ballantynes of Walkerburn to anyone else specifically for their customer services manner.”

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Posted 6 years ago

“Excellent service and quality goods and very good prices. Thankyou”

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Posted 6 years ago

“Very quick and professional service”

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Posted 6 years ago

“ordered two figures and am very pleased with the quality and detail of both figures. Would recommend Ballantynes to all my friends”

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Posted 6 years ago

“Hi Team, Thank you so much for my Para Spartan Statue, I will be presenting it together with your other para drop statue for my retirement creation in a framed Airborne scenario which I will send you a photo when complete thanks again great work by your staff Mick.”

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Posted 6 years ago

“As usual, a good quality product speedily despatched. I would definitely recommend Ballantynes for military figures”

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Posted 6 years ago

“Ordered an Army Signals Statue as a leaving present for one of the soldiers in our unit. The statue came within 5 days of placing the order and was of very high standard. Thank you for the good service.”

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Posted 6 years ago

“Fabulous the perfect gift”

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Posted 6 years ago

“I can not rate this firm enough. The product quality is of a high standard and the customer service is fantastic. I had a few issues when ordering and they were responsive very quick and ensured my order was in the post the same day so it was next day delivery and standard delivery charge. Very helpful staff. I will be using this firm again and can most DEFINITELY recommend them.”

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Posted 6 years ago

“My husband and I had been searching for something special for a presentation on VE Day, we found it on Ballantynes website. I had an enquiry and I contacted them by phone, they could not have been more helpful and very reassuring. I placed the order and received it within one week. I am so impressed with the professional service and the sculpture is absolutely amazing, we could not have wished for more. Thank you so much.”

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Posted 6 years ago

“We are the parents of a son about to reach his 40th birthday and wanted a gift to represent a part of his life that he enjoyed and is proud of, as of course we share his pride. This sculpture as satisfied all the family, it really exceeds our expectation for quality and design. Thank you so much Greg and Sheila Dancer”

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Posted 6 years ago

“Excellent service, friendly staff with a quick turn around. highly recommend this company”

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Posted 6 years ago

“Excellent Service and superbly presented bottle. Without doubt, the best leaving gift available at a very reasonable price! Highly recommended. Thanks Ballantynes.”

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Posted 6 years ago

“Excellent product and service, and really quick delivery.”

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Posted 6 years ago

“Ordered via Website, Neil got back to verify a few things, sent the confirmatory reply back and it was done. I requested that the bottle be sent to an Edinburgh Hotel as I was flying from Cyprus and the order was in my room on arrival. Packing was very adequate and will be useful when I slot it into my suitcase when flying back. Great service.”

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Posted 6 years ago

“Fantastic service as always.”

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Posted 6 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,433 reviews