Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,475 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with the outstanding detail, quality and craftsmanship of this statue. Words cannot describe how truly amazing this is. It was bought as a gift for birthday/retirement and my husband was he lost for words when he saw it. The painted statue some how comes to life with detail. Excellent service from start to finish and well worth the money. Thank you! Swift & Bold”

Helpful Report

Posted 6 years ago

“The service I received was excellent. I have already sent an e-mail stating that it was the best on-line service I have received to date. Well done!!!”

Helpful Report

Posted 6 years ago

“Excellent service for a superb piece of kit.”

Helpful Report

Posted 6 years ago

“Brilliant service yet again helpful and professional throughout ! I wouldn’t use anyone else”

Helpful Report

Posted 6 years ago

“First class product - First class customer service!”

Helpful Report

Posted 6 years ago

“Excellent and very speedy service. Impressed!”

Helpful Report

Posted 6 years ago

“Product arrived quickly however with a spelling error. The description of the product did not say that the capbadge used was a legacy one which had a spelling error. Upon contacting customer services to look into this I received a prickly response from the managing director blaming the MOD and then no further correspondence from them. After spending £80 on this item I expected it to be an accurate product. As it stands I will not recommend Ballantynes of Walkerburn to anyone else specifically for their customer services manner.”

Helpful Report

Posted 6 years ago

“Excellent service and quality goods and very good prices. Thankyou”

Helpful Report

Posted 6 years ago

“Very quick and professional service”

Helpful Report

Posted 6 years ago

“ordered two figures and am very pleased with the quality and detail of both figures. Would recommend Ballantynes to all my friends”

Helpful Report

Posted 6 years ago

“Hi Team, Thank you so much for my Para Spartan Statue, I will be presenting it together with your other para drop statue for my retirement creation in a framed Airborne scenario which I will send you a photo when complete thanks again great work by your staff Mick.”

Helpful Report

Posted 6 years ago

“As usual, a good quality product speedily despatched. I would definitely recommend Ballantynes for military figures”

Helpful Report

Posted 6 years ago

“Ordered an Army Signals Statue as a leaving present for one of the soldiers in our unit. The statue came within 5 days of placing the order and was of very high standard. Thank you for the good service.”

Helpful Report

Posted 6 years ago

“Fabulous the perfect gift”

Helpful Report

Posted 6 years ago

“I can not rate this firm enough. The product quality is of a high standard and the customer service is fantastic. I had a few issues when ordering and they were responsive very quick and ensured my order was in the post the same day so it was next day delivery and standard delivery charge. Very helpful staff. I will be using this firm again and can most DEFINITELY recommend them.”

Helpful Report

Posted 6 years ago

“My husband and I had been searching for something special for a presentation on VE Day, we found it on Ballantynes website. I had an enquiry and I contacted them by phone, they could not have been more helpful and very reassuring. I placed the order and received it within one week. I am so impressed with the professional service and the sculpture is absolutely amazing, we could not have wished for more. Thank you so much.”

Helpful Report

Posted 6 years ago

“We are the parents of a son about to reach his 40th birthday and wanted a gift to represent a part of his life that he enjoyed and is proud of, as of course we share his pride. This sculpture as satisfied all the family, it really exceeds our expectation for quality and design. Thank you so much Greg and Sheila Dancer”

Helpful Report

Posted 6 years ago

“Excellent service, friendly staff with a quick turn around. highly recommend this company”

Helpful Report

Posted 6 years ago

“Excellent Service and superbly presented bottle. Without doubt, the best leaving gift available at a very reasonable price! Highly recommended. Thanks Ballantynes.”

Helpful Report

Posted 6 years ago

“Excellent product and service, and really quick delivery.”

Helpful Report

Posted 6 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,475 reviews