Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,358 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“I ordered the statue over the Christmas holidays for a colleague who was leaving on 10th Jan. The order was dispatched and delivered very promptly. Ordering the statue was a simple process and the quality it of very high standard. Highly recommended.”

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Posted 6 years ago

“Very pleased with this item was a surprise present for my partner on christmas day he was over the moon.Do you do a brochure ? .”

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Posted 6 years ago

“I found this company via the Royal Navy Clearance Divers web site. Unfortunately the link no longer works but on contacting them they were able to supply the RNCDA bottles of port. From point of contact to delivery was super quick and I cannot thank Neil enough for the service he provided. Now in receipt of my 2 bottles and very happy. I will definitely save Ballantynes for future gift options. Thank you to Neil and staff and here’s wishing you a lovely Christmas and a prosperous 2020.”

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Posted 6 years ago

“Great service and very quick delivery”

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Posted 6 years ago

“Prompt and efficient service. Kept informed of progress of order, which was completed and despatched well within advertised time. Quality of glasses and standard of engraving excellent.”

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Posted 6 years ago

“We made our order and it arrived in good time at the busiest time of the year! We did have an issue with our order unfortunately but I e-mailed and phoned and our problem was acknowledged and will be remedied in the New Year. Very good after sales service and very pleased overall.”

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Posted 6 years ago

“Top class item, exactly what I ordered and packaging for delivery was great. Fast delivery and good communication. Thank you.”

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Posted 6 years ago

“Great quality pleasure doing business would recommend it to anyone had many like on FB for the product I bought. Thank you”

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Posted 6 years ago

“This was for a retirement gift great quality first class service and amazing delivery time thanks John MacDonald”

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Posted 6 years ago

“Received package in tip top condition. Very well packed. The figurine was brilliant, every detail was spot on. I would recommend this company. Thank you.”

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Posted 6 years ago

“I can’t recommend this company highly enough. Both via phone and email, Neil provided excellent customer service. Thank you very much.”

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Posted 6 years ago

“Friendly service with an easy to use website.”

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Posted 6 years ago

“Very prompt delivery and well protected. Good job.”

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Posted 6 years ago

“Fantastic product and speedy delivery given the time of year.”

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Posted 6 years ago

“Great company speedy delivery fab item x”

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Posted 6 years ago

“Excellent and speedy service. Fantastic product as well. Can’t recommend highly enough.”

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Posted 6 years ago

“A very prompt and professional service, would highly recommend.”

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Posted 6 years ago

“I ordered a Challenger 2. Quality was very good. Due to an IT issue it was missing the plaque. Was sorted immediately over the phone. Great Service.”

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Posted 6 years ago

“Have ordered twice. Pleased with the product and service.”

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Posted 6 years ago

“Excellent service. Item arrived before expected. Well packaged. Product as per description. No complaints whatsoever”

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Posted 6 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,358 reviews