Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,359 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“I received the decanter in perfect condition at the speed of light! The engraving is first class.”

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Posted 6 years ago

“Thank you so much. Quality, Quality, Quality. Really impressed with my purchase. I’ll pass this message on. Thank you”

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Posted 6 years ago

“The product was amazing”

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Posted 6 years ago

“I ordered antique bronzed Mountain Rescue sculpture but unfortunately the item I received (an Alpine Climber statue) was not the item I ordered.”

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Posted 6 years ago

Hi and I'm sorry about this, as I said in my email to you we can swap it over ?

Posted 6 years ago

“Just had delivery of this glass flame for a colleague‘s leaving present. Very impressed with the quality of the product and the packaging was excellent. Would recommend both the product and the company”

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Posted 6 years ago

“I placed two orders for engraved bottles of whisky and I was delighted when I received them. The quality of the engravings is excellent and the time period from placing the order to delivery was really quick.”

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Posted 6 years ago

“This is the third trophy I've ordered for work. Incredibly impressed out how quickly it is shipped to the USA. The quality and workmanship is top notch and I won't order from anyone else. Keep up the good work !”

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Posted 6 years ago

“Fantastic service from an efficient and friendly team. I would highly recommend using Ballantynes as have used them many times, they always deliver!”

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Posted 6 years ago

“Excellent product, even better service.”

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Posted 6 years ago

“exceptional for resin processing and the research and correctness of uniforms ... perfect”

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Posted 6 years ago

“My order was placed early last week. It was delivered Friday morning the same week. Fantastic service.”

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Posted 6 years ago

“Brilliant gift, customer service and quick delivery. My go to place for any special gift.”

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Posted 6 years ago

“I have used Ballantynes of Walkerburn a number of times. The service and quality of product is excellent. Paul G.”

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Posted 6 years ago

“I Have been using Ballantynes for a number of years now ! both buying on behalf of a very select brotherhood as well as myself . The service has always been excellent and well above the call of duty James and the team have a very fined tuned customer service team . Brilliant Simply cant fault it its a very good from me Graham John Thomson”

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Posted 6 years ago

“The statues are a superb quality and their customer service and attention to detail are second to none. Items were delivered in a short space of time after placing the order. I would have no hesitation in using their services again.”

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Posted 6 years ago

“Excellent all the way!”

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Posted 6 years ago

“Lovely statue. Staff really helpful and arrived in 2 days. Great service.”

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Posted 6 years ago

“I ordered two items which where delivered in perfect condition, within a few days of ordering. Fantastic communication from the team at Ballantynes and I would not hesitate to use the company or recommend the company for their brilliant service in the future”

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Posted 6 years ago

“Amazing service, amazing quality. Couldn’t think of a better present for my dad’s 60th. Perfect in every way!”

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Posted 6 years ago

“To: Ballantynes of Walkerburn Just received the scupture of a Royal Marines Signaller in the Netherlands. I am very happy with this birthday gift from my wife. Being part of Whiskey Company Royal Netherlands Marine Corps within 45 Commando Group Royal Marines in the 80-ies for six years was a privelege. Thank you Ballantynes of Walkerburn for your excellent service & Cooporation. Regards Ton van den Berg Hardenberg The Netherlands”

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Posted 7 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,359 reviews