Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,433 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,433 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Excellent service and excellent product all round will certainly recommend, thank you”

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Posted 6 years ago

“I can't recommend this company highly enough. I was ordering a decanter and glasses set for a retiring colleague and as usual it was last minute .com I received an answer to my query out of working hours which I didn't expect and was grateful for. The set arrived in time and was beautiful. It was well packaged and arrived in perfect condition. The engraving was stunning and even the presentation box looked high quality. It was a perfect retirement present for a police officer who was overwhelmed when he saw it. From start to finish the process of dealing with Ballantynes was second to none. Thanks Neil and team. I highly recommend them!”

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Posted 6 years ago

“Gone over and above expectations. Thank you my hubby loved it.”

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Posted 6 years ago

“Excellent quality easy to order”

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Posted 6 years ago

“Excellent service, very understanding of my PTSD and making multiple changes to my order depending on what cycle of my meds I’m on at the time.. highly recommended”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Excellent customer service from Ballantynes. Definitely go above and beyond. Product ordered and received is of very good quality. Well done guys.👍👍”

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Posted 6 years ago

“Prompt delivery, well packaged, high quality service overall! I would definitely recommend Ballantynes of Walkerburn to anyone who would like something that will last for years! Thank you for the good service and great product, I will order again.”

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Posted 6 years ago

“Very pleased with my purchase”

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Posted 6 years ago

“Another quality product delivered promptly with an overall professional service. Thank you”

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Posted 6 years ago

“An excellent service, friendly, professional and highly recommended to all. Thank you so much, I really appreciate all that you have done for me that was above and beyond the call of duty!!! I look forward to dealing with you again soon. Regards. WO2 Bob Perry.”

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Posted 6 years ago

“Prompt service , good quality and helpful”

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Posted 7 years ago

“You are asking for a review of something I have yet to receive?”

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Posted 7 years ago

“This is the 4th or 5th time I have used Ballantynes of Walkerburn and yet again they have produced an outstanding leaving gift for a service leaver. Thank you.”

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Posted 7 years ago

“Fantastic, problem free ordering. A quality piece and in a remarkably short time.”

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Posted 7 years ago

“Extremely quick service”

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Posted 7 years ago

“Lovely statue. Excellent presentation / packaging. Prompt delivery.”

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Posted 7 years ago

“A fantastic gizzet! The detail and worksmanship is incredible. The staff couldn't do enough at very very short notice to sort and deliver it, as promised on time!! Not much can make a 30 year WO2 speechless, but this did!”

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Posted 7 years ago

“Again thank you for the glasses with impeccable workmanship.”

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Posted 7 years ago

“Fabulous, great quality statue. Created and despatched so quickly too and very well packaged. Thank you.”

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Posted 7 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,433 reviews