Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,184 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neil Ballantyne was instrumental in achieving a precise and detailed response to my request. He supplied detailed and informative emails from order to delivery; which included laser etching only 5 days. Superb service. Well done Neil and his staff.”

Ballantynes of Walkerburn 5 star review on 22nd February 2022

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Posted 3 years ago

“I ordered a bottle of port with the engraving for 2 Para and the 40th anniversary of the Falklands. Amazed with the bottle and the engraving on it. As well as the engraving of the main Islands with a Parachute Regiment badge, it also had the names of the fallen at Goose Green and at Wireless Ridge. Thanks for a fantastic way to remember.”

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Posted 3 years ago

“Excellent quality and mark manship would definately recommend the company”

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Posted 3 years ago

“Best Police Statue out there. Very authentic. Helmets may need updating though.”

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Posted 3 years ago

“Great service, products are absolute quality!!”

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Posted 3 years ago

“An excellent figureine and prompt, efficient service. The sixth time I have used Ballantynes for retirement presentations and totally satisfied with every aspect of the transaction. Many Thanks, Peter”

Ballantynes of Walkerburn 5 star review on 17th February 2022

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Posted 3 years ago

“Email order, later identified an issue. Rang spoke a chap on the phone he was extremely helpful when I wished to amend an inscription on my order 10/10”

Ballantynes of Walkerburn 5 star review on 16th February 2022

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Posted 3 years ago

“I ordered a whiskey decanter set on a tray, Neil was very helpful throughout the process as I was not too sure what I wanted written, he gave me some examples, I ordered the product on Thu and it arrived on Monday, a very good service.”

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Posted 3 years ago

“This is the third Royal Marine yomper I've purchased but it gives me great pleasure to say that this one is truly remarkable! Its the first one I've elected to have hand-painted and the attention to detail is stunning. Equally the engraving is spot on! This is a gift for a very good friend and I'm sure it will be greatly received. Thank you to all the team - your service has been outstanding from start to finish. Highly recommended 👌”

Ballantynes of Walkerburn 5 star review on 15th February 2022

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Posted 3 years ago

“Very happy with the quality of the items purchased. Prompt delivery and very good packaging.”

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Posted 3 years ago

“Exceptional Service easy to use web page to create a unique order”

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Posted 3 years ago

“I ordered the Army Air Corps Eagle the quality and weight is just outstanding. I'm slowly ordering the rest of my presentation pieces that I missed out on, they are extremely brilliant Thank you.”

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Posted 3 years ago

“Brilliant service, sent a preview and made a small alteration for me, dispatched quickly, item did arrive with some damage to packaging but this is not a reflection on the company as they had made every effort to package well. The engraved bottle of whiskey is a retirement gift and looks superb, couldn’t be happier.”

Ballantynes of Walkerburn 5 star review on 4th February 2022

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Posted 3 years ago

“The service, advice, correspondence, delivery, packaging and products were outstanding. Thank you”

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Posted 3 years ago

“Yet another top quality item received from Ballantynes. From the initial order to receiving the item was a joy. Ballantynes have yet again supplied another Top Class Product. Thank You!”

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Posted 3 years ago

“Very good and quick delivery”

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Posted 3 years ago

“Quick response to order and delivery - well done! Splendid sculpture which was bought for a presentation.”

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Posted 3 years ago

“I purchased a leaving gift for a colleague. I was impressed with earlier products and had no hesitation in returning.”

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Posted 3 years ago

“Fantastic service and excellent product”

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Posted 3 years ago

“Excellent products and service.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,184 reviews