Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,184 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous bronze grouse we urgently needed as a trophy. Item was engraved and delivered in under 24 hours from order. Superb service, look forward to purchasing more items”

Ballantynes of Walkerburn 5 star review on 6th April 2022

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Posted 3 years ago

“Ridiculously fast correspondence, design draft, engraving and postage. Great product as always! Will return for sure.”

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Posted 3 years ago

“I got what I asked for, arrived on time, brilliant service.”

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Posted 3 years ago

“Outstanding service as always, the communication regarding product, design and engraving is excellent; the quality and workmanship is always top drawer and speedy delivery to cap it all off. I wouldn't go anywhere else.”

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Posted 3 years ago

“As soon as my presentation piece was ready, I received a ‘phone call from them and it arrived the following day”

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Posted 3 years ago

“More than happy with the item I bought. It’s a good finish and was impressed with how quickly it was sent out to me. Ordered it on a Thursday and was in my hands by lunchtime Friday.”

Ballantynes of Walkerburn 5 star review on 31st March 2022

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Posted 3 years ago

“ist class service, can't fault the engraved bottle of port. The staff at Ballantynes made sure my design was to my satisfaction before the bottle was engraved. Excellent turnaround time from placing the order to receiving it.”

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Posted 3 years ago

“Excellent quality product and quick processing and delivery. Value for money? Absolutely!! Perfect service.”

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Posted 3 years ago

“Ballantynes fulfilled my order within the timeframes specified, with great contact to ensure my order was completed correctly. Would definitely recommend!”

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Posted 3 years ago

“I ordered an Engraved bottle of Port for my sons 40th birthday which was done to perfection It’s a lovely personal gift I was kept informed throughout the order by very pleasant helpful staff I will definitely use you again Thank you”

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Posted 3 years ago

“Excellent product. Great craftsmanship. I received my order in record time. Thank you.”

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Posted 3 years ago

“The bronze is lovely, very good quality. I am very happy with the purchase”

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Posted 3 years ago

“Dear Team Ballantynes, very many thanks for once again, superb service, prompt attention to the order, a unique, bespoke quality product and perfect attention to detail. We will be back :-)!!!!!”

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Posted 3 years ago

“Excellent service, friendly and efficient. My personalised order was dealt with the same day and delivered ontime.”

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Posted 3 years ago

“Excellent, speedy service from start to finish, a seamless process. Would highly recommend.”

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Posted 3 years ago

“Absolutely thrilled with the response to my order. The engraving is excellent and will create a real buzz when it is presented. I was very impressed with the response to my questions and the promptness of the delivery was 1st class. I shall be making further orders in the future.”

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Posted 3 years ago

“Fantastic service and a fabulous retirement gift. Very well received by the ex-ARV Officer and now has pride of place in the house!”

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Posted 3 years ago

“I used Ballantynes after a recommendation for a special birthday gift for our friend. I ordered last minute and they could not have been more helpful when I needed a quick delivery. I was really pleased with my purchase it was exactly what I wanted and delivered really quickly I would highly recommend and will use again.”

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Posted 3 years ago

“Best of quality and will order again, thankyou for the professionalism”

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Posted 3 years ago

“I’ve purchased 3 items as gifts. Each one has been immaculate. The service is extremely expedient - impressively so. I’ll use this service again. The engraving is exceptional.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,184 reviews