Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,186 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful personalised product with fast delivery. Purchased for a leaving gift and was well received.”

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Posted 3 years ago

“Great items, really good quality. I bought two for two retirement gifts. They were perfect. Service was amazing too 👏👏👏”

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Posted 3 years ago

“Excellent product and excellent service. Would highly recommend”

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Posted 3 years ago

“A great quality product delivered promptly and very well padded and packaged for transit.”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Very satisfied with the piece produced by Ballantynes. It is particularly sentimental and very meaningful to my children, capturing an important family memory when we were as a family gathered at the Royal Scots Boer War monument in Edinburgh, when they were tiny. Despite them being much bigger now they were very touched to see the moment immortalised by the sculpture produced by Ballantynes, when I gave it to them as a Christmas present, With a personalised engraving. My daughter’s face was a picture. This will now become a family heirloom and will he treasured by generations to come in the family no doubt. Thank you Ballantynes”

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Posted 3 years ago

“First class service from ordering to delivery. Definitely recommend and will definitely be ordering again. Thank you.”

Ballantynes of Walkerburn 5 star review on 26th December 2021

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Posted 3 years ago

“Having served over 35 years in the Army as a soldier and an officer I have collected my share of figurines. However, the one I purchased as a gift for my son from Ballantynes is certainly a forward step in both quality and price. The web service is clear and articulate and the customer service keeps one updated at every juncture; it is not to much to say it was a pleasure buying from Ballantynes. Five stars does this company an injustice, they certainly go above and beyond - thank you.”

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Posted 3 years ago

“Quality product. Great customer service. Would highly recommend any product based on both noted above!!! Thank you Neil...will recommend to all Marines my husband served with and jumped with (Halo statue)”

Ballantynes of Walkerburn 5 star review on 24th December 2021

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Posted 3 years ago

“Had this recommended to us and so glad we did. What a fantastic statue with plenty of space to leave a message. And the service was so fast. Ordered and then advised it was completed within a day or so. Sent out, really well protected. All in all, a fantastic all-round service. Many thanks”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Third purchase from Ballantynes and again fantastic service, all requests delivered on perfectly. Dispatched promptly and arrived very well Packaged. Many thanks!”

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Posted 3 years ago

“The packing of this item to ensure it arrived in one piece was impressive ….outstanding service”

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Posted 3 years ago

“Excellent quality of product, packaging, delivery and customer service. Was a small issue with one of the items I ordered, was sorted immediately and sent to me the next day. Would strongly recommend this company, And I wouldn't hesitate to return to this company in the future.”

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Posted 3 years ago

“A great service”

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Posted 3 years ago

“Exemplary service! Rapid response to any questions, I was kept up to date on order progress. Item was delivered swiftly and is of a high quality. I would definitely recommend Ballantynes of Walkerburn”

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Posted 3 years ago

“Absolutely brilliant craftsman ship. Great detail and extremely quick delivery! Will be back again”

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Posted 3 years ago

“Amazing just like the picture my patrner going to love it Xmas day”

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Posted 3 years ago

“We are most pleased with the the beret and boots that we ordered from you. I know our son will be delighted for his chrstmas present as you know Robert was in the airforce 19 years service and is now back at his base at marham working for BAE SYSTEMS so thank you for what we can give for christmas. Yours mrs Dianne and Patrick o'Brien HAVE A HAPPY CHRISTMAS & NEW YEAR”

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Posted 3 years ago

“Happy with the product”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,186 reviews