Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,431 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“Good service and safe delivery with excellent advice. Pleased with the result.”

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Posted 4 years ago

“Very pleased with the statue that I ordered. Looks great and good quality. This is the second time that I have ordered from them. Highly recommend.”

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Posted 4 years ago

“Super helpful, professional and super speedy delivery. Boots and great gorgeous”

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Posted 4 years ago

“Excellent and professional”

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Posted 4 years ago

“Fantastic personalised service and extremely quick delivery. Couldn’t be happier.”

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Posted 4 years ago

“Great work, I sent my design idea at around five in the evening, by lunchtime the following day I got an email with the draft design. It was perfect. Three days later it arrived, intact ready to be gifted, there was no receipts or paperwork inside the wine box. So can be left sealed. Great for a leaving present from the team”

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Posted 4 years ago

“Excellent product speedy delivery highly recommended this company made my newly promoted daughter very happy”

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Posted 4 years ago

“Easy pleasant transaction and delivered on time as promised .can highly recommend”

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Posted 4 years ago

“What an incredible very fast and professional service. I would highly recommend your company to friends and family. Thank you and your team once again June Wallis.”

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Posted 4 years ago

“It was easy to navigate the site and to select custom engraving or a different base style. There is a lot of variety and I am very satisfied with their service.”

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Posted 4 years ago

“Beautiful craftsmanship and delivered in a timely fashion .”

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Posted 4 years ago

“Amazing service. I requested if they could post my order a day sooner and they went out of there way to do this and I received it the next day. Absolutely went above and beyond and really looking after there customer. I can honestly say 100% customer satisfaction and would highly recommend this company and the products are outstanding. Thank you”

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Posted 4 years ago

“An excellent product provided with excellent service. You helped make a 50th Birthday that extra bit special- thank you.”

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Posted 4 years ago

“I recently ordered some glasses with inscriptions and logos from Ballantynes of Walkerburn. I have to say that they (Izzy) were extremely helpful throughout out the process with suggestions for the logo and where to source different ones. The quality of the work was absolutely first class. I don't normally write reviews but having dealt with them on a few occasions recently I felt compelled to.”

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Posted 4 years ago

“Outstanding sculptures. Great gifts with high quality.”

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Posted 4 years ago

“Perfect present for my husband’s retirement from Fire Service….. arrived on time, service was great, would recommend.”

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Posted 4 years ago

“Amazing service, couldn’t do enough to help and very quick turnaround. Thank you very much.”

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Posted 4 years ago

“Afternoon, Very happy with my cold bronze statue, the detail is so true to N.I. Patrol. I have it on display a pride of place in my living room. I wish to thank you very pleased 😀. Mr James Whiteaker”

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Posted 4 years ago

“Ordered two statue/figures to present to colleagues as leaving gifts. Did so 3 weeks in advance and both statues arrived after colleagues had left. Can’t fault the quality of the product, but from order to delivery is some considerable time”

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Posted 4 years ago

“Having used this company for some fourteen years to purchase various bespoke items, from retirement gifts to presentation items ,I have always found them , without fail, to be considerate ,understanding and more than willing to assist with any unusual requests we may have , they are a very professional company with a excellent customer service ethos , well done and keep up the good work”

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Posted 4 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,431 reviews