Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.95

5.0 Rating 2,471 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

5.0

Based on 2,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Ballantynes of Walkerburn 5 star review on 5th December 2025

148

Anonymous

Anonymous // 01/01/2019

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“I ordered two Close Protection Officer statues at very short notice and typically the order was delivered in good time. The quality of the statues is exemplary and the customer service second to none.”

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Posted 4 years ago

“Beautifully engraved decanter gift. Well packaged and speedy delivery.”

Ballantynes of Walkerburn 5 star review on 26th May 2022

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Posted 4 years ago

“Tier 1 as always , Great product with professional and sincere service, thank you.”

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Posted 4 years ago

“This is a fantastic model of a soldier. A fitting tribute to my late husband.”

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Posted 4 years ago

“Top Class service. The product was exactly what I had been looking for. The price was good and the quality was exceptional. Will be using them again in the future.”

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Posted 4 years ago

“Great service. Well packed. Very good company to deal with.”

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Posted 4 years ago

“Very helpful and excellent service. Highly recommend!”

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Posted 4 years ago

“Great service and a quality product. Will certainly be recommending to family, friends and work colleagues.”

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Posted 4 years ago

“I recently made an order with Ballantynes for an ornament of a Prison Officer with a shield, for a colleague of mine who is retiring here in Cork Prison, Ireland. Upon receiving the product (within a short space of time) I was quite simply left in shock!! The attention to detail was unbelievable, the engraving was perfect and it showed to me how much detail Ballantynes put into their products. I would have no hesitation in recommending Ballantynes to any prospective client. They are absolutely brilliant.”

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Posted 4 years ago

“Very impressed with the service”

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Posted 4 years ago

“Extremely satisfied with the quality of the statue”

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Posted 4 years ago

“Fantastic range and quality of products. Have bought several cast figurines over the years for fire fighting colleagues, and have always been pleased with the quality, delivery on time and ease of ordering. Latest order is for a colleague whose retiring and yet again the detail and quality of the figurine are fantastic and will be a pleasure to present.”

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Posted 4 years ago

“Ordered on a Friday afternoon and delivered on a Monday morning as a bespoke short notice order. Fantastic job”

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Posted 4 years ago

“Ballantynes is an exceptional company. Professional levels of communication throughout making for excellent customer service.”

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Posted 4 years ago

“Excellent service, quality product fast delivery. Top marks”

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Posted 4 years ago

“The entire service from start to finish was fantastic. The website was easy to use uploading the information was straightforward and this was the only company that you could upload pictures on the web site to be engraved. The communication was great and the and help us get exactly what we wanted. The work was of a very high standard and the delivery was extremely fast. I will order from the company again and will recommend them to work colleagues and family.”

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Posted 4 years ago

“Excellent product, good service.”

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Posted 4 years ago

“Great fast and efficient service. Delighted with the end product. Thank You”

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Posted 4 years ago

“Ballantynes, once again, has done a splendid job of providing a statue of a Special Forces Trooper on Night Operations to our organization. We gift these to the most generous sponsors of our charitable events. "Thank you Ballantynes" for your rapid and perfect delivery of this remarkable product to us. The statue professionally represents what our members have done in training and combat. US Special Forces Association, Ohio Chapter.”

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Posted 4 years ago

“Great experience and lovely gift - the engraving is very professional”

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Posted 4 years ago

Ballantynes of Walkerburn is rated 5.0 based on 2,471 reviews