MBC Promotions Ltd Reviews

Name: MBC Promotions Ltd
Address: Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG, Brierley Hill
Rating: 4.90

4.9 Rating 3,786 Reviews

99 %

of reviewers recommend MBC Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 3,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About MBC Promotions Ltd:

Specialist suppliers of metal and cloth badges, keyrings, medals, labels etc.
Scout and Guide products at www.neckersandbadges.com
Promotional merchandise at epik.co.uk

Visit Website

Phone:

0138474500

Email:

sales@badges.org.uk

Location:

Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG
Brierley Hill
DY5 3LG

MBC Promotions Ltd 5 star review on 8th July 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quality and delivery, my only thought is the colours were not quite as expected, a Swatch of chosen colours would be beneficial.”

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Posted 6 years ago

“A great service as always if a little slow but I got exactly what I wanted.”

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Posted 6 years ago

“Thankyou to the lady who reaised I had put the order through incorrectly for our groups neckers.”

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Posted 6 years ago

“The neckers are of very good quality although they do take a little while to arrive but I understand this is because they are made to order.”

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Posted 6 years ago

“The order took a lot longer than I thought, and I am a repeat customer”

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Posted 6 years ago

“I am very pleased with the scarves, very good material, very sturdy. I would have given very good, but we did have to wait a long time, next time I will make sure it's not Chinese New Year! I will order again. Thanks”

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Posted 6 years ago

“Great product and a great price, only downside is the timescale on delivery (we just need to plan ahead)”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Lesley and Debbie in the office are brilliant to deal with and always help me out when I ask them for anything...like anything production times are not as quick as they could be and with a lot of companies similar to yourself costs prices certainly need to be looked at as people are jumping ship and finding other supply chain.. thanks cillian”

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Posted 6 years ago

“As it was Chinese new year the placing of the order was delayed,but this was communicated to me. i was informed that the order had been dispatched.”

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Posted 6 years ago

“Order arrived as requested. Many thanks.”

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Posted 6 years ago

“Ordered neckers from them. Got exactly what I wanted made especially for me. There was a long delay on delivery but they made me aware from the outset so they never misled me for which I was grateful”

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Posted 6 years ago

“Very quick service. Badges are robust However when posting to 25 Beaconsfield Road Surbiton Surrey KT5 9AW please include my name on the envelope - Jennie George This is my private address”

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Posted 6 years ago

“Very responsive and prompt”

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Posted 6 years ago

“A good service”

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Posted 6 years ago

“Very prompt service - love the badges they designed for us.”

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Posted 6 years ago

“We are pleased with our badges. Thanks”

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Posted 6 years ago

“Really happy with the product and my contact with the company. Just a couple of times I had to ask and prompt for information.”

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Posted 6 years ago

“Bra service”

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Posted 6 years ago

“To start with, Sian was a very helpful member of staff and made the process great. The design process was okay. We came to them with designs, so that helped massively BUT we had to do some reworking/adding to the designs and provided detailed briefs which I feel sometimes were not read thoroughly enough as I had to repeat a few points more than once to get them changed - no one can be perfect though can they, so it was most probably just human error! We were delayed by a few designer days off/holidays, but this wasn't usually for any longer than two days at a time (one occassion of 5 days, but this included a weekend) and again, you can't expect them to work 24/7! It was a lengthy and detailed process, so I thank them for being so patient with us! Once we had a design down, I gathered order numbers and they quoted us. I personally feel it would be better if they gave INC VAT prices as most of their business seems to go to Scouts/Girlguiding/charity organisations which work inc VAT/cannot claim VAT back, and the fact prices were EX VAT were easily missed/not that clearly highlighted causing us a bit of a problem further down the line. We put an order in, and they gave us an estimate of 4 weeks from order to delivery. This was in fact 6 weeks, which I was disappointed in as I had people relying on me. Once despatched, delivery via UPS was super quick though (went to a local collection point as I wasn't in to answer the door) and the 30 day payment time was very handy as I had to collect money from others. The badge quality (woven) was superb though, and I could not fault them in that area which is obviously one of the most important areas! The greens were a little more vibrant than on my computer, but this is most probably due to differences in display vibrancy and did not hinder the overall quality or design. Overall, watch out for inc, or ex.VAT prices, give clear instructions on design and order with a few more weeks margin you'll be very pleased with the outcome! Thanks MBC!”

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Posted 6 years ago

MBC Promotions Ltd is rated 4.9 based on 3,786 reviews