MBC Promotions Ltd Reviews

Name: MBC Promotions Ltd
Address: Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG, Brierley Hill
Rating: 4.90

4.9 Rating 3,786 Reviews

99 %

of reviewers recommend MBC Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 3,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About MBC Promotions Ltd:

Specialist suppliers of metal and cloth badges, keyrings, medals, labels etc.
Scout and Guide products at www.neckersandbadges.com
Promotional merchandise at epik.co.uk

Visit Website

Phone:

0138474500

Email:

sales@badges.org.uk

Location:

Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG
Brierley Hill
DY5 3LG

MBC Promotions Ltd 5 star review on 8th July 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They understood our needs and were able to provide in a timely fashion.”

Helpful Report

Posted 6 years ago

“Very helpful with the online chat service. Took awhile to receive the neckers though.”

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Posted 6 years ago

“arrived as expected. same excellent quality as previous orders”

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Posted 6 years ago

“Good communication in the main,”

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Posted 6 years ago

“Service is prompt and reliable. I would award Very Good but sometimes I don't always receive a reply emails.”

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Posted 6 years ago

“Neckers ordered were as required and of good quality. Advice was given on delivery date and this date was beaten by an earlier delivery. The total time however from order to delivery does seem long, but comparable with other companies. I will be using MBC for other orders.”

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Posted 6 years ago

“The badges are sent in a padded envelope and arrive in excellent condition.”

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Posted 6 years ago

“Very happy with the service so far. They worked with me to design a badge that would work and we were happy with. They also sent samples for me to assess what backing would work best for us and were helpful replying to my emails and queries. The only small issue I had was that the 4 week manufacture and delivery time was not communicated to me at the start of the process. However, I appreciate this was not really changeable. Overall very happy with the service and with the finished product received. It looks fantastic and we are very pleased.”

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Posted 6 years ago

“Good quality scarves, nice colours. Delivered ahead of schedule.”

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Posted 6 years ago

“MBC can accommodate the colours of our unit neckers and we are happy to order through you. My only suggestion is that the timeframes for these to be delivered could be a bit clearer. Perhaps a pop up box when moving into the basket area to advise of an estimate date for dispatch. Thanks”

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Posted 6 years ago

“It would have been a very good review, if only for the longer than expected lead time. An issue beyond the control of the company delayed my order by a number of weeks. Quality is top notch as always.”

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Posted 6 years ago

“I have ordered neckers three or four times from MBC, always had good service, good quality neckers at a fair price. As they are custom made, they do take a couple of weeks to be delivered so you have to plan ahead. Dave Gill - 1st Nailsworth & Forest Green Scouts.”

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Posted 6 years ago

“Placed an order, which I had left rather late. Unfortunately had response of no can do, however received communication that warehouse can express my order in time for Remembrance. I was really thrilled. When they arrived we were really pleased with our neckers, they arebyellow with a brown edge for our Brownie unit. They ironed well and good quality. The girls looked lovely in them. Really pleased.”

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Posted 6 years ago

“Service is very good, and design sign off very professional. Sometimes the detail is not quite as expected, but this comes with experience.”

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Posted 6 years ago

“MBC are a great company to work with though occasionally quality has been a little off on certain items, though when mistakes have been made they have been quick to rectify them at no extra cost to me.”

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Posted 6 years ago

“prompt delivery”

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Posted 6 years ago

“Always happy with service and communications.”

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Posted 6 years ago

“Always helpful and badges despatched quickly”

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Posted 6 years ago

“Excellent service from the live chat team (I spoke to someone called Tom) they were extremely helpful in helping us get exactly what we wanted and for the right price. The neckers arrived very quickly and are perfect, very nice material and bright colours. The only thing I can say negativity is I expected the borders to be thicker.”

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Posted 6 years ago

“We have been using this company for many years. The service is good, communication is good. Always kept up to date when you order is arriving.”

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Posted 6 years ago

MBC Promotions Ltd is rated 4.9 based on 3,786 reviews