Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,108 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service and product..my leggings fit like a glove .I have two hoodies I love and they wash beautifully.Would highly recommend .”

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Posted 7 years ago

“I recently bought one of the crew neck jumpers from ADE and I absolutely love it. Perfect for riding and chilling, also cool to wear with jeans. I also have many other products from them over the years which I love. Never had an issue with delivery or customer service unlike I have with other competitor brands. Can’t wait to put in my next order!!!”

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Posted 7 years ago

“Very helpful company, I had to change the delivery address on my order and they made this no trouble at all. The parcel arrived within a couple of days and I absolutely love my new leggings and base layer! Excellent quality and great service, i will be buying from Aztec Diamond again. :)”

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Posted 7 years ago

“It took 2 phone calls and 2 emails before my concerns were acted upon. I bought a pair of leggings for my daughter (I spent more than I usually would on leggings) and so expected them to last more then 1 wear. After wearing for half a day and before a wash the seat area became bobbly. Not acceptable considering the price. I was instructed to return the item at my own expense for them to be deemed faulty or not. Bot good practice in my opinion and considering the lack of response from several attempts to contact them I thought, for the benefit of your reputation that the terms and conditions would be over ruled and a replacement or refund offered. This was refused and I was not going to risk sending back the leggings without confirmation they would make a refund. I sent photos (twice) which still was not enough. Be warned if your product is faulty you will have a battle on your hands to solve it. Bad service and contradictory emails!”

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Posted 7 years ago

“I bought two pairs of the technical stretch leggings for my daughter, I have to say I'm not that impressed, she's worn them a handful of times and the stitching already seems to be fraying on one and the logo on the other pair has gone, whether it be in the wash or whilst wearing them I am unsure. I would say she has worn both pairs less than 5 times and washing instructions have been followed. They look great but are not very hard wearing in my opinion.”

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Posted 8 years ago

“Absolutely amazing customer service! They get back to very quickly and resolve the problem or answer your questions right away! The products are very good quality and fit great!”

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Posted 8 years ago

“Bought some Aztec Diamond Equestrian leggings last week and have ridden in them twice and the fabric has rubbed up and looks very worn and the stitching appears to be fraying. I repeat this is after only wearing them twice! I don’t know what all the hype is about. Really disappointed.”

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Posted 8 years ago

“Very friendly and helpful Customer Support. The delivery of the item I ordered was prompt and problem-free, and since I hadn't read any reviews of the Company before I made the purchase, I wasn't sure if I would be satisfied with their service. However, I was very positively surprised and will definitely make another purchase with Aztec Diamond Equestrian.”

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Posted 8 years ago

Aztec Diamond is rated 4.7 based on 4,108 reviews