Aztec Diamond Reviews

Name: Aztec Diamond
Address: Unit 39, Number One Industrial Estate, Consett, Unit 39, Number One Industrial Estate, Consett, County Durham
Rating: 4.69

4.7 Rating 4,108 Reviews

93 %

of reviewers recommend Aztec Diamond

4.7

Based on 4,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Aztec Diamond 5 star review on 7th February 2022

Laura Benson

Aztec Diamond 5 star review on 16th September 2021

Tia Wiser

Hailey Bertrand-Sluman

Aztec Diamond 5 star review on 10th September 2021

Anonymous

Anonymous // 01/01/2019

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“You are amazing!!!”

Helpful Report

Posted 6 years ago

“Products are of exceptional quality and are easy to care for. Customer service, delivery time and communications are all excellent”

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Posted 6 years ago

“very happy with my leggings, comfy and a better fit for the XL :)”

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Posted 6 years ago

“Every product I own from Aztec diamond has been perfect, I always get complimented when wearing my AD stuff x”

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Posted 6 years ago

“I’ve ordered many times from Aztec Diamond and I’m always super impressed! Good quality clothing which is always to size, never received the wrong order and the delivery is super speedy! Brilliant customer service!”

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Posted 6 years ago

“I thought it was time to treat myself to some new riding tights, perfect timing as the sale was on! Had seen people wearing Aztec diamonds through the years and were always amazing quality and not see through. So I ordered 2 pairs, my parcel came through with excitement. However upon trying these I realised I felt as if I’d been ripped off. To start they are one length, I am 5’10 and found that the ankle was half way up my calf as if i was wearing 3/4 lengths. After having them on, they were so see through it was as if there was no point wearing them, completely cheap material. I am gutted as always thought highly of their products. Glad they were in the sale and didn’t pay full price for them. I can’t send them back as you can’t as it’s a sale item.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review of your Aztec Diamond Order. We are so sorry you are disappointed with the products you have received and we urge any faults or product issues to be reported to our customer services team- we are always happy to help and would hate to leave anyone feeling like this. We have always accepted returns on sale items too so please get in touch with our team and give us the opportunity to help. We are very surprised the leggings were cropped on you, our four-way-stretch material is purposely made to fit almost all leg lengths -We have women here in the office 5"2 and 5"9 that wear the same size leggings and have never had this issue before. Please do get in touch with our team, we are here to help. Kind Regards, Bethan ADE x

Posted 6 years ago

“I bought the ss18 leggings that were on sale, I paid extra to get next day delivery for a sporting event but unfortunately took 3 days to arrive so missed the deadline. The material is quite thin therefor does show a vpl although on the plus side, the material is stretchy and has breathable legs and a pocket.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review for us. Unfortunately the next day delivery service is currently only available on weekdays, and with our sale being on a Friday night, the next day available to deliver was Monday. This information is stated on our website, however I do understand how frustrating this is. As a company we are working on improving all of our shipping options to give customers a better shopping experience. Kind Regards, Bethan ADE x

Posted 6 years ago

“Love Aztec diamonds designs and products. However, almost every item I have ordered has not been at the expectation I had considering the price I paid. I first bought a base layer back in 2017. It fitted perfectly, came quickly, and is still in a good condition to this day. I then ordered another base layer in 2018 and despite the fact it was the same size, it was much baggier and a thinner feeling material. I ordered 1 pair of leggings in 2017 also and although they fitted perfectly, they arrived with a small hole along the seam of the phone pocket. I have also had this problem with one pair of tracksuit bottoms where they arrived with a hole between the legs. I also had problems with the sizing of their jodhpurs, I am an average built size 6 however the waist was too big and the leg too short. The jodhpurs also felt this and not of a premium quality which you would expect of a £100 pair of trousers. I have just received a new pair of leggings which I ordered in the sale. They cost me £20 which I think is a much more reasonable price for what appears to be a thin and poor quality legging. But they do not fit and they are out of stock of the size below, so they’re yet another ADE item which I will be returning. Thankfully the company is friendly and I have always been refunded the correct money efficiently. Unfortunately, although the designs and products are unique and stylish, they are inconsistent and not of a premium quality to math the premium price. Therefor, I doubt I will be spending anymore money on ADE as, in this instant, the number of negotiable experiences I have out-ways the positive.”

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Posted 6 years ago

“Great products, high quality that actually last!!”

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Posted 6 years ago

“I honestly love this brand so much. I can always rely on ADE to give the best quality, sizing, and colours. All the products are always as flattering as they look in the pictures. I always recommend Aztec Diamond Equestrian to friends and family because I know that they too will not be disappointed and become just as hooked as I am. I feel that ADE have started the real market for amazing equestrian wear and despite many other brands trying to follow their success, ADE are unreachable. Truly love this brand, keep doing what you are doing. Millie x”

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Posted 6 years ago

“The kindest most helpful staff! Really amazing quality products, Yet brilliant pricing! I received my order within 3 days! Customer service is the best drop them an email and they come back to you within a day! Amazing company! Highly highly recommend! Thank you Aztec Diamond for always providing me with a brilliant online shopping experience!”

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Posted 6 years ago

“Fantastic quality pieces and customer service. I'm always getting compliments about how flattering the long sleeve base layers and the khaki breeches are. Really nice colors to chose from as well! I'm always recommending AD to my friends. AUS customers, I would go down a size as I bought Size 8 breeches and they were more of a 10”

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Posted 6 years ago

“So comfy and so stylish!! I’ve recommended your brand to many of my friends all of which have made a purchase and have been very happy with what they have got :)”

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Posted 6 years ago

“The service used to be fantastic,but takes a while to be delivered now and the quality isnt as good as the original products, alough to look ay they still look lovely”

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Posted 6 years ago

“Good quality. Excellent service Thank you x”

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Posted 6 years ago

“consegna puntuale”

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Posted 6 years ago

“very comfortable clothes, quick delivery,my grandaughters ride horses every week and love these clothes.”

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Posted 6 years ago

“Awesome customer service!”

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Posted 6 years ago

“Great quality and really good fit in the children’s wear, my two girls absolutely love their Aztec Diamond outfits!! And grown adults swoon at them in them “oh my golly they’re in tiny Aztec Diamond!!””

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Posted 6 years ago

“Navy joggers lovely fit and comfy.”

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Posted 6 years ago

Aztec Diamond is rated 4.7 based on 4,108 reviews