AWBS Ltd Reviews

Name: AWBS Ltd
Address: AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,, Oxford
Rating: 4.76

4.8 Rating 2,029 Reviews

94 %

of reviewers recommend AWBS Ltd

4.8

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AWBS Ltd :

AWBS Ltd are builders’ merchants and landscaping materials supplier serving the general public, professional builders and landscaping companies in Oxfordshire, Wiltshire and Berkshire. Open 7 days a week, we offer an extensive range of building and landscaping materials, for all sizes of construction and garden remodelling projects, available to buy at our branch or online with free fast delivery within 25 miles of Oxford. From turf, fencing, paving, decking, decorative gravels and chippings to bricks, construction aggregates, building blocks and tools, we stock a huge range of branded and own brand building and landscaping products at great low prices. Visit or contact your local AWBS branch in Oxford, Yarnton and Swindon for advice and all of your building, fencing and landscaping material needs.

Visit Website

Phone:

01865 326500

Email:

office@awbsltd.com

Location:

AWBS Ltd (Head Office)Oxford Garden Centre, South Hinksey,
Oxford
OX1 5AR

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AWBS Ltd 5 star review on 9th October 2025

Margaret Williams

Anonymous

AWBS Ltd 5 star review on 7th April 2025

Jason Lawrence

AWBS Ltd 5 star review on 13th January 2025

Mark Skinner

AWBS Ltd 5 star review on 17th October 2024

Lynn Reynolds

Anonymous

Anonymous // 01/01/2019

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“Prompt Delivery,Driver very obliging Great Service & Product. Thank you”

Helpful Report

Posted 4 years ago

“As always. Excellent service and exceptionally quick delivery. Thank you so much 😊”

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Posted 4 years ago

“Solid product, great price and great delivery option. Cheerful driver, would definitely recommend this company.”

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Posted 4 years ago

“Excellent service. I would use AWBS again.”

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Posted 4 years ago

“Excellent product, delivered within 48 hours +++”

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Posted 4 years ago

“Next day delivery, and decent enough price”

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Posted 4 years ago

“Used AWBS Oxford for the last 15 years . But after the way I spoken to Today by I was informed was the owner . We ordered turf went to collect and was given the wrong ticket . I returned to the offfice a lady was outside looking at the display of stone . So I walked in to try and get the correct ticket ( your mistake not mine ) I was then told in a abrupt manner To leave the office as the lady was waiting. In front of other members of staff. Have you never been on a customer service course you are RUDE Don’t care if you are the owner or not get some manners. We will not be using AWBS every ag”

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Posted 4 years ago

“Faultless, Very promp delivery and just the correct grade for the job in hand. £20.00 per bag cheaper then most other businesses. Thank you.”

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Posted 4 years ago

“Really good price and slabs were perfect for the purpose intended, efficient delivery and on time , the driver was courteous and friendly so very pleased with the product. Slabs all laid now we we have a wonderful patio:)”

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Posted 4 years ago

“The whole experience of having our new decking was dealt with the utmost professionalism. From Brian’s initial visit to laying the decking. Special thanks must be sent to Warwick and Ashley for going above and beyond their brief. They were both polite and worked very hard and are a tremendous asset to the Company. Would recommend AWBS to all our friends.”

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Posted 4 years ago

“Great all round service, they do exactly what they state, good products & friendly. Highly Recommended. A*****”

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Posted 4 years ago

“Excellent service, delivery, price and quality as usual. Thank you.”

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Posted 4 years ago

“Ordered bulk bags of mot type 1 and 40mm local shingle to do our drive. Competitive prices, easy to order online and flexible delivery. Unfortunately 20mm shingle was delivered in error. But after a quick call to the Swindon branch explaining the error and the need for the 40mm for the next day. It was quickly sorted and arrived the next morning. Great service (mistakes happen, it's how you resolve them that matters) and will definitely use them again when we do our garden later this year”

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Posted 4 years ago

“Very hard to leave a review when I haven’t received my order! I received an acknowledgment of my order but there was no communication of when it would arrive. I phoned them up and they told me it would be that day or “maybe Monday”. It hasn’t arrived - no apology, no explanation. Not impressed at all with their customer service- very poor”

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Posted 4 years ago

Hi Marianne, thank you for your feedback. Due to our current work load our out of area delivery times are unfortunately extended, but we apologise if this was not communicated effectively to you. Your delivery is due today, Monday 22nd March. Thanks, AWBS.

Posted 4 years ago

“This has to be what everyone wants from a company proper customer service. Great prices and fast delivery thank you”

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Posted 4 years ago

“Great delivery service & great turf.”

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Posted 4 years ago

“I always use AWBS but... Ordered Rugby cement, and cheaper mannock cement delivered..... Excuse about not available in our areas, so why can it be ordered and accepted on the website? Price difference was not automatically adjusted, or an apology. Had to complain.. Its not the money £2.88 But the principle, rip off will now make me look elsewhere for future orders.. Felt like a scam. How many £2.88 are not questioned?”

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Posted 4 years ago

“Good products. Delivery no so much. No delivery alert by email or text, no knock on the door by driver. Happened to see wagon and went to check the delivery to find one product short but delivery note ticked to say everything was dropped off. Oh, and a nut and bolt missing. Could have been 5 stars!!!”

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Posted 4 years ago

“Excellent prices and delivery as promised. Quick and polite! All products as expected”

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Posted 4 years ago

“Your website needs to show what you have in stock. I made an order on line. To find out the next day its not in stock and I need to wait 2 3 weeks for it”

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Posted 4 years ago

Hi Peter, thank you for your feedback. We sold a huge amount of fence panels in the past week due to the adverse weather conditions so our stock holding unfortunately ran out very quickly, apologies. We have fresh stock coming in from Monday. Thanks, AWBS.

Posted 4 years ago

AWBS Ltd is rated 4.8 based on 2,029 reviews