Auto Reserve Ltd Reviews

Name: Auto Reserve Ltd
Rating: 4.90

4.9 Rating 10,721 Reviews

98 %

of reviewers recommend Auto Reserve Ltd

4.9

Based on 10,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Auto Reserve Ltd 5 star review on 31st January 2026

156

Anonymous

Anonymous // 01/01/2019

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“I bought a part to be shipped to Saudi arabia -> paid the price and the shipping -> expected to have the part shipped to my house -> they shiped it to customs in Saudi arabia and then I got contacted by customs to pay more than the part cost and to pay shipping inside KSA if i need it shipped. Worse than that when I contacted autoreservejaguar, they said yes this is what in our terms and conditions and refused to refund. HORRIBLE DO NOT BUY ANYTHING FROM THEM OR SEE IF POSSIBLE PAY ON DELIVERY”

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Posted 1 year ago

We would like to address this slightly misleading review. Firstly, we would like to thank all our other thousands of international customers who recognise that if they buy goods from outside their sovereign country, it may be necessary to pay a tax to their Customs office when the goods are imported. Our buyer here did not understand that all goods must process through Customs when entering their country, and believed that we had addressed the parcel to Saudi Arabia Customs instead of their own address. The buyer then contacted us to say that they refuse to pay the import tax charge, to which we replied that we would be able to refund them the cost of the goods when the item is returned to sender but the delivery charge would not be recoverable due to the parcel having been refused. While attempting to help the buyer and directing to read our simple terms and conditions, the buyer retorted "you can say whatever you want in your terms and conditions" - after which we understood that we would not be able to help the buyer to understand how the purchasing and delivery system works.

Posted 1 year ago

“First time purchasing from Auto Reserve and the experience was excellent. The parts are presented well and delivery was excellent to CQ Australia. Very pleased”

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Posted 1 year ago

“Totally satisfied with Auto Reserve, great service, answered my questions on the phone which helped greatly with my order. Got all the parts I needed. Great delivery time well done. Definitely recommend then and I will be using them again.”

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Posted 1 year ago

“My switch arrived in good order, and I took it to my "pet" mechanic, sadly, for me, the new, to me, switch also did not work, so, back to the drawing board for me. I do find that all my dealings with Auto Reserve have been excellent, and I have recommended Auto Reserve to two of my friend. many thanks, I do need another part, and Andy, usual has been so very useful to me.”

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Posted 1 year ago

“Front right sensor received, fitted.”

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Posted 1 year ago

“Always helpful always willing to suggest alternatives never had a problem”

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Posted 1 year ago

“Great service quick delivery”

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Posted 1 year ago

“Value for money”

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Posted 1 year ago

“Excellent service from these guys. I had good help and advice from them. I ended up not requiring the part. Returns were easy and refund quick. Definitely go to them again. A+”

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Posted 1 year ago

“Part arrived timely - thanks much”

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Posted 1 year ago

“Used auto reserve a number of times.very good service,prompt delivery,and no issues”

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Posted 1 year ago

“Great service and Andy was very knowledgeable. The mirrors were dispatched the same day and arrived promptly. Heaters all worked as promised and although there were a few marks on the glass they were completely acceptable. I’ll be using Auto Reserve again so thank you”

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Posted 1 year ago

“Parts were excellent quality, would purchase again from them.”

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Posted 1 year ago

“Excellent service, very knowledgeable and helpful staff. Used parts exactly as described. Quick delivery to UAE.”

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Posted 1 year ago

“Easily identifiable part on website, easy to order. Part despatched very quickly and arrived the next day. Excellent, thanks”

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Posted 1 year ago

“Andy has been so helpful as well as being incredibly knowledgeable , nothing is ever too much trouble and we come to him quite often with some real nightmare stuff due to the compicated Jags we retail . we take on stuff that most cant fix and Andys input always gets us over the line when we need a fresh pair of eyes and ears .”

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Posted 1 year ago

“Not fitted yet but looks ok more info when fitted”

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Posted 1 year ago

“Good service from start to finish.”

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Posted 1 year ago

“Fast delivery to Melbourne. All parts arrives.”

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Posted 1 year ago

“So far I can't comment as shortly after receiving the door latch, I went away on holiday( am still away), so will only be able to get the latch fitted, on my return in early July. I will respond after this has been accomplished.”

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Posted 1 year ago

Auto Reserve Ltd is rated 4.9 based on 10,721 reviews