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Audio Emotion Ltd Reviews

4.9 Rating 1,152 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Audio Emotion Ltd Reviews
Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Quality item delivered very promptly.
Helpful Report
Posted 2 days ago
Without doubt the best hifi retailer I have dealt with. Service is friendly , knowledgeable and professional and when necessary with me very patient and understanding! Outstanding range of products too.
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Posted 2 days ago
No fuss service and delivery
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Posted 2 days ago
I had absolutely no problems, very quick delivery and quality product. Will use again if need arises!
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Posted 6 days ago
After deciding to upgrade my cartridge i started looking the internet for a dealer & after a long time I came across these guys. After having a chat with Gary & to confirm that I had made the right decision i proceeded to go ahead & purchase, the information that Gary gave me was the right one & the transformation in my hifi is literally day & night. The packaging & the delivery time was absolutely incredible as no sooner had i placed my order it was literally through the front door, so a massive thank you to all at Audio Emotion.
Helpful Report
Posted 1 week ago
Discovered Audio Emotion Ltd when looking for UK retailers of ZMF Headphones. Quickly became addicted to the website and regularly checked back to look at the products. Purchased a pair of pre-owned headphones described as excellent condition. The item was dispatched the following day and received the day after. The headphones, for pre-owned, are fantastic condition, even the packaging looked new, the price was very good and appeared to be the cheapest I could find for that product. Very happy with the service on this occasion. Thank you.
Helpful Report
Posted 1 week ago
Original turntable choice discontinued and out of spec, replacement sourced, ordered and dispatched within 24 hours at no extra cost. Great choice of high quality equipment and excellent service, will be using Audio Emotion again and I can't recommend them highly enough.
Helpful Report
Posted 1 week ago
After purchasing a few items from audio emotions. The staff are very helpful and understanding I know the first place I will go for audio equipment will be audio emotion.
Helpful Report
Posted 2 weeks ago
First rate offering. Great prices. Impeccable communication. One of best audio shops in the UK!
Helpful Report
Posted 2 weeks ago
Very professional from ordering to receiving item - kept informed up to the day of delivery
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Posted 2 weeks ago
Have used a number of times. Sevice is friendly and knowledgeable. Trade in and prices excellent.
Helpful Report
Posted 3 weeks ago
This is my second interaction with the people at AE, on occasion hard tp pin down they are extremely busy which is a good sign. When you do manage to touch bade very knowledgable and extremeley helpful. Prime example I was after a pair of shure se846 that they had as a pre owned item. Without hesitation Gary reserved them for me and obtained the red inserts only available for gen 2 846's, thank you Gary. Then Marie (I think)tracked down.the tracking number for a delivery they instigated from the uk distributor of pro-ject so I could see when it was arriving. All items I ordered came very quickly and utilised responsible delivery services. Highly recommended.
Helpful Report
Posted 3 weeks ago
A company that goes the extra mile for their customers, giving excellent service and advice for the best product for your particular needs, even if that product is cheaper than the one you were considering. Special mention to Gary for his help
Helpful Report
Posted 4 weeks ago
I have delt with Audioemotion for many years, Gary often partexchanged items for me which has been very helpful in upgrading. Recently purchased an excellent AudioTechnica cartridge for an extremely good price. I can recommend them fully.
Helpful Report
Posted 1 month ago
i really want to thank audio emotion team for your excellent services , the wharfedale super denton speakers exceeded my expectation they came to me in great condition and sounded amazing .. the delivery process was so smooth faster than expected .. i recommend audio emotion for people who are planning to upgrade there hifi equipments
Helpful Report
Posted 1 month ago
Excellent service and next day delivery. Ex demo item in absolutely as new condition.
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Posted 1 month ago
Excellent product, price and delivery, would definitely use again.
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Posted 1 month ago
This player arrived really well packaged and in pristine condition far exceeding my expectations and still with the original box. I was undecided as to what DAP Player to purchase but wanted one with high specification but would fit my budget. The only way I could afford one would be to look at the used market where I may find one to fit my needs but within my price range. I am extremely pleased with my purchase and wouldn't hesitate to buy again. Regards Carl Hargreaves
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Posted 1 month ago
Took the plunge and bought Campfire Solaris IEM's which were used, look brand spanking new and were £1000.00 off at £450. They sound Incredible and am hearing my favourite album like never before. Quick delivery so highly recommended.
Audio Emotion Ltd 5 star review on 16th May 2025
Helpful Report
Posted 1 month ago
Excellent service. Excellent packaging, excellent price.
Helpful Report
Posted 2 months ago
Audio Emotion Ltd is rated 4.9 based on 1,152 reviews