Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,170 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another excellent transaction with Gary, Marion and their colleagues (Eversolo DMP-A8, superb btw). Very good service; fast response to emails and fast, secure shipping. AE have a vast range of really good equipment; highly recommended. Thanks Gary:)”

Audio Emotion Ltd 5 star review on 17th August 2025

Helpful Report

Posted 3 hours ago

“Brilliant service from Gary and the team at Audio Emotion.”

Helpful Report

Posted 4 days ago

“Item received promptly and well packed in original packaging. Switched on and everything works well, am still getting to grips with the finer points of streaming via the LUXMAN app. A great addition to my set-up which will outlast me! The sound is all that I hoped for.”

Helpful Report

Posted 5 days ago

“I had purchased from Audio Emotion previously and found them prompt in dispatching my order. On another occasion I placed order for an IEM cable and was most impressed with their customer service. Thanks to Debs Boyd my order was swiftly processed and on it's way to me. I would not hesitate to recommend Audio Emotion.”

Helpful Report

Posted 1 week ago

“Excellent service from start to finish.”

Helpful Report

Posted 1 week ago

“As a modest customer of Audio Emotion my experience has been excelent.From placing order and receiving safely packed delivery. My problem with A.E exceent stock and service was having a local first class shop that was convienent for me. This shop has now closed down and A.E will now be my first point of call.”

Helpful Report

Posted 1 week ago

“Very responsive and extremely helpful. Highly recommended”

Helpful Report

Posted 1 week ago

“Ordered an Eversolo player and it was delivered the following day, with the memory pre-installed. We live on an island so the service and delivery was excptional.”

Helpful Report

Posted 2 weeks ago

“Best price, next day delivery. Excellent. The ortofon mc x10 is an amazing cartridge at the price point. Thank you.”

Helpful Report

Posted 2 weeks ago

“Excellent service from Gary and the team (Marion)! Been shopping with audio emotion for years now and I always get excellent service and quick delivery. Highly recommended.”

Helpful Report

Posted 2 weeks ago

“Excellent service, almost next day delivery. Well packaged. Thank you”

Helpful Report

Posted 2 weeks ago

“I had a query prior to making my purchase and the responce was quickly recieved and very friendly. I ordered my item on a Friday and it arrived the next day, superb. Pleasure to deal with and will certainly buy from again and highly recommend AE.”

Helpful Report

Posted 3 weeks ago

“Called Gary seeking advice on upgrading speaker cable for my HiFi.On confirming my current kit he immediately recommended Black Rhodium cables.Went out of his way to get me a bespoke length from the manufacturer which were delivered to my door 3 days later.The BR Polka S cables are a revelation.Great advice and excellent service.”

Helpful Report

Posted 3 weeks ago

“Cannot express how fantastic this company is, from the efficiency of Marion to the knowledge of Gary the owner. Thank you so much for my ZMF Verite Open. Only used for a short time but hearing things beyond expression. They are beautiful.”

Audio Emotion Ltd 5 star review on 22nd July 2025

Helpful Report

Posted 3 weeks ago

“Wonderful people allowed me to return an unwanted headphone despite me messing them around with delivery!”

Helpful Report

Posted 3 weeks ago

“Top service from Gordon and a big thank you to Marian for making sure everything went smoothly. Thx alot. Mark.”

Helpful Report

Posted 3 weeks ago

“Easy to navigate website, great payment options and straight forward ordering process. They also actually respond to emails as well. Next day delivery and well packed items. All in all a superb experience from a retailer I’d never heard of before. I wouldn’t hesitate to use Audio Emotion again, fantastic stuff!”

Helpful Report

Posted 4 weeks ago

“Fabulous service the equipment was firs class and the part exchange was excellent great job Definitely I will use you again”

Audio Emotion Ltd 5 star review on 17th July 2025

Helpful Report

Posted 1 month ago

“Quality item delivered very promptly.”

Helpful Report

Posted 1 month ago

“Without doubt the best hifi retailer I have dealt with. Service is friendly , knowledgeable and professional and when necessary with me very patient and understanding! Outstanding range of products too.”

Helpful Report

Posted 1 month ago

Audio Emotion Ltd is rated 4.9 based on 1,170 reviews