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Audio Emotion Ltd Reviews

4.9 Rating 1,267 Reviews
99 %
of reviewers recommend Audio Emotion Ltd
4.9
Based on 1,267 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Audio Emotion Ltd Reviews
Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Excellent service, fast delivery well packed, great price and product, what more could you ask for?
Helpful Report
Posted 1 year ago
I contacted Audio Emotion about a particular product. They recommended an alternative (within the same budget) that was superior, and and it operated perfectly. Very good communication and speedy delivery.
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Posted 1 year ago
This is the 2nd time I've used AE to purchase hifi gear, and once again the service and advice given was outstanding. Gordon was very help with advice and guidance and with no feeling of pressure you was expected to make a purchase, initially enquired about an extra arm lift for my ta2000 arm but ended up swapping out my cartridge completely, and that was a damn good move 😀
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Posted 1 year ago
Friendly and helpful with a wide range of high quality products. Many thanks.
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Posted 1 year ago
what can i say they are brilliant , and helped as much as anyone could wish for a good deal was done and they delivered on expectations, then you to all the team at Audio emotion
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Posted 1 year ago
Good communication, quick response to my query. Would shop again
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Posted 1 year ago
I purchased a pair of Quad 2912 from Gary at Audio Emotion who was very helpful, informative and profession. The speakers were to be shipped to Spain where Marion took over and made sure the shipping was seamless. I had a minor issue due to the shipping where Marion stayed on top of it and made sure everything was taken care of with flying colors. I highly recommend Audio Emotion and would definitely purchase more equipment from them.
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Posted 2 years ago
Great to deal with. Excellent selection of brands and very good communication. Highly recommended.
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Posted 2 years ago
Placed an order for a Creek 4040A on the Audio Emotion website. I received a phone call and emails to keep me informed of my orders progress. A very nice company to deal with.
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Posted 2 years ago
Best price and next-day delivery. Good, personal service. Recommend.
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Posted 2 years ago
Superb service, nothing else needs adding.
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Posted 2 years ago
Fantastic and very accommodating company. lighting quick delivery.
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Posted 2 years ago
Efficient and professional at every stage of ordering and delivery.
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Posted 2 years ago
Quick shipping coming from across the pond . Thank you AE
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Posted 2 years ago
Big thanks to everyone at Audio Emotion once again. Truly 5 star service! Just bought a pair of Dali Oberon 5 speakers in light oak on special order. Really nice slightly smaller floor standers that look the part.Top quality build with top quality sound. First impression out of the box was wow-awesome, and some !!! Treble, mids and bass are all so crisp, clear and concise. Overall sound stage is suberb with lots of zest and punch. Cannot wait until these are fully run in, they just get better every day. Jazz, blues, rock, classical - nothing phased these speakers. A really sound purchase from a top notch high end audio retailer -highly recommend. A special thanks to Steve once again for all his help. Thanks!
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Posted 2 years ago
I have been buying hifi gear for over 40yrs and in the last 4 years I have bought 4 items from Audio Emotion. Audio Emotion have bought 2 used amplifiers from me and given me large discounts on the amplifiers I have bought. They send couriers to pick up these large items and send the new equipment very quickly. When I have spoken on the phone the have been super helpful. They also have a large range of equipment, easily the best Audio company I have dealt with in 40 years. Karl Keeling Doncaster.
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Posted 2 years ago
Fast service,excellent product.
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Posted 2 years ago
Great customer service. Highly recommend this company.
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Posted 2 years ago
Very prompt answer to initial query about a feature of the device. Then an offer to check updates while installing the SSD. I'd had some difficulty pairing versions of the control app, which I then sorted. But I'm confident AE would have tried hard to resolve. Paperwork feels posh, delivery fast.
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Posted 2 years ago
Quick order process, quick delivery. Also customer service staff were very helpful after i asked for the packaging to be plain as my order was a birthday present.
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Posted 2 years ago
Audio Emotion Ltd is rated 4.9 based on 1,267 reviews