Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful. Helped us choose the right equipment for us within our budget. Would recommend”

Helpful Report

Posted 3 years ago

“Excellent service, especially very helpful Gary Cargill. Thank you very much for an easy and pleasant transaction.”

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Posted 3 years ago

“Always in contact, very polite and effective… Thanks guys!”

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Posted 3 years ago

“Gary, Marion and the team are fantastic people to do business. They are always polite, have great musical experience and engineering knowledge and are genuinely interested in improving my musical experience. With their guidance and help over serval years I have discovered great new music, listened to familiar tracks with new insights and greater enjoyment and they help make this hobby come alive. Great service, nice people, competitive prices - great stuff.”

Helpful Report

Posted 3 years ago

“Excellent service from a friendly, helpful and knowledgeable assistant (Steven, if I remember rightly), who took time to demonstrate multiple speakers and help me choose, without haste or pressure, the right ones for me, then gave a very fair price on speakers I was trading in. Highly recommended!”

Helpful Report

Posted 3 years ago

“Outstanding customer service in all respects, including highly knowledgeable advice on all aspects of the equipment they carry. Thoroughly recommended, especially for those like me who cannot attend the store to demo equipment directly, and instead have made use of their excellent mail order service.”

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Posted 3 years ago

“Yet again, Gary proved his hi-fi knowledge is second to none. I wanted speakers that more suited my needs. Gary knew my system, I told him my budget and within a day the solution was there for me. He couldn't have been more right. I am now enjoying listening to music sounding just how I like it. Logistics, part-exchange and service were all superb. Thank you”

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Posted 3 years ago

“My go to dealer for anything HiFi,friendly,very helpful,knowledgeable,the kind of dealer who will go the extra mile,part exchange offers are very generous and the pre owned site is fantastic,keep up the good work Gary,Marion and all at AE,😁”

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Posted 3 years ago

“Next day free deleivery and product just as described. I would recomend to others and personally use again.”

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Posted 3 years ago

“Because of the distance, I was not able to view the phono preamp. However, Gary was very helpful on the phone and the product was exactly how he described it. I am very satisfied with the service and would recommend Audio Emotion.”

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Posted 3 years ago

“the services provided by Audio Emotion Ltd were simply excellent. great communication and efficiency. would definitely recommend”

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Posted 3 years ago

“Once again Gary came up trumps. I eventually chose the North Star Supremo DAC after several auditions and could not be happier. I had become a digital sceptic until Gary persevered and, with his patience and sound advice, I now have a transport/DAC combination that has truly surprised me. I now have a large CD collection to listen to all over again. AE provide a unique and truly customer-focussed service second to none.”

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Posted 3 years ago

“Excellent selection of Brands, Super fast delivery, Top Dealer.”

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Posted 3 years ago

“Audio Emotion were advertising a pre-owned Puritan Ultimate power cable whose length met my requirements and at a very reasonable price. I ordered it online one evening, Audio Emotion despatched it the following day and it arrived the day after that. Excellent, because having bought something you want to start using it as soon as possible. The cable has made a positive difference to the sound of my system, so I'm very happy with the product and with Audio Emotion's service.”

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Posted 3 years ago

“This is the first time I have used AE and hopefully it will not be the last. Excellent service, super deal and very good comms from Gary and Marion. Many thanks.”

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Posted 3 years ago

“Audio Emotion are a hidden gem when it comes to top class audio. Customer service is first class and go above and beyond with any queries no matter how small.”

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Posted 3 years ago

“Once again Audio Emotion come up trumps with a great piece of kit. I was looking to upgrade my phono stage to get the best I can with my vinyl set up without going into fantasy land financially. I noticed the AudioValve Sunilda phono pre-amplifier on Audio Emotions site and gave Gary a call, we discussed what I wanted to achieve and he was certain it would exceed my expectations. So we agreed a P/X deal with my old phono stage, and the Sunilda was sent for me to trial for a least a week, it arrived very well packed the next day. As Gary said it is a great piece of kit and well worth it, so after 4 days we finalised the deal. Thanks to both Gary and Marion for their assistance and great service.”

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Posted 3 years ago

“Very quick service and delivery”

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Posted 3 years ago

“Gary was a pleasure to deal with! Will def buy again! Thanks.”

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Posted 3 years ago

“Always good and swift service from the good people at Audio Emotion. There's a reason I keep buying from them, year after year.”

Helpful Report

Posted 3 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews