Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 1,141 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb advise and delivery and excellent after sales. Very much on the ball . Well done to Gary and the team.”

Helpful Report

Posted 3 years ago

“GREAT SERVICE. GRAT COMMUNICATION. THANKS.”

Helpful Report

Posted 3 years ago

“I've shopped with them twice this year and I am extremely pleased with the service. Wether it's via email or over the phone they're always on hand to deal with any queries I might have. I highly recommend them.”

Helpful Report

Posted 3 years ago

“Many thanks for your excellent service.”

Helpful Report

Posted 3 years ago

“Consistently high standard of advice and service. A totally professional company who offer an exceptional persoanlised service.”

Helpful Report

Posted 3 years ago

“High quality goods. Quick delivery”

Helpful Report

Posted 3 years ago

“Brilliant service I will use it again”

Audio Emotion Ltd 5 star review on 20th September 2021

Helpful Report

Posted 3 years ago

“Audio Emotion did an excellent job of tracking down some limited stock and getting the item to me. Marion was very helpful, communicative and went the extra mile. Highly recommend.”

Helpful Report

Posted 3 years ago

“Thanks Gary for the timely support. Looking forward to trying out the streamer.”

Helpful Report

Posted 3 years ago

“It doesn't get any better than that!”

Helpful Report

Posted 3 years ago

“I made an online purchase and soon after a representative reached out to let me know I'd have a compatibility issue. I thought I would have to cancel the order but he was able to find a power supply part that would resolve my issue. Really appreciated the thoughtfulness rather than just shipping my order blindly. All the communication was very prompt, friendly, and helpful. Very happy with the service and the items that arrived.”

Helpful Report

Posted 3 years ago

“Friendly, helpful, knowledgeable. Worked out the best combination of equipment to suit my budget. Wouldn't shop anywhere else!”

Helpful Report

Posted 3 years ago

“Very helpful and patient team in Audio Emotion. I was ordering an integrated amp and was in contact with Mr Gary Cargill and he is amazing. Thank you Gary for all your help and advises!!! Highly recommended!!! I would look no further than Audio Emotion ltd for purchasing audio equipment. Denis”

Helpful Report

Posted 3 years ago

“Completed the online contact form with a question and call received from Gary to discuss. Very friendly discussion and purchase made on a Friday. Unit arrived on Sunday afternoon which gave me an extra few hours to play. All in all, a very friendly and efficient experience. Highly recommended and will definitely be buying from AE again. Thanks.”

Helpful Report

Posted 3 years ago

“Quick and easy to deal with , competitive pricing will use again”

Helpful Report

Posted 3 years ago

“As always, top service & impeccable advice - far better advice & service than I've had from any other HiFi dealer I've visited over the years!”

Helpful Report

Posted 3 years ago

“A great selection to top hi-fi equipment and fantastic service. Gary is not only very knowledgeable, but is happy to spend lots of time with you making sure that you are happy with what you get. He is the opposite of a pushy salesman. Very highly recommended.”

Helpful Report

Posted 3 years ago

“Fantastic after sales support. Many many great brands to choose from. What more can I say. They have a new loyal customer from Italy. Thanks Marion and Gary for all the help. Cheers from Tuscany, Enrico S.”

Helpful Report

Posted 3 years ago

“I purchased a new Audiolab 8300CDQ and pre-owned Krell KSA-80 Amplifier from Audio Emotion, with a PX of some other equipment. Gary was very helpful answering my questions, and giving me a good description of what he felt about both items sonically and how they might benefit and fit into my system. Having purchased some speakers from AE before I was reasonably confident in what Gary said. We all know a dealer can say anything if they think it will get a sale, but I believe Gary is one of the few who gives honest advice based on his experience, however the customer needs to listen and make an informed choice as well. We struck an agreement and everything was completed within 48 hours, which is excellent service as I live at the opposite end of the country. On arrival after unpacking and setting up I sat down and listened for several hours and Gary's view was confirmed very quickly, my system had come alive, the Krell being a better match with my Wilson Benesch speakers, the Krell is a dream to listen to. The Audiolab 8300CDQ I have to say is a hidden gem in terms of what it gives in sound quality, whether a CD player, DAC, and if used as a pre-amp, for its cost it has to be a top value for money product, yes I am sure you can get better but it will cost you a lot more for not much gain. Marion was extremely helpful in getting everything organised as well. Thanks to you both. Adrian”

Helpful Report

Posted 3 years ago

“Ordering was a fast and efficient process from start to finish, in less than 24 hours from placing my order my Degritter machine was on my doorstep.”

Helpful Report

Posted 3 years ago

Audio Emotion Ltd is rated 4.9 based on 1,141 reviews