Audio Emotion Ltd Reviews

Name: Audio Emotion Ltd
Address: Units 18-19 Flemington Road, Queensway, Glenrothes, Fife
Rating: 4.94

4.9 Rating 966 Reviews

99 %

of reviewers recommend Audio Emotion Ltd

Company Reviews

Metrics

Info

4.9

Based on 966 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01592 407700

Email:

info@audioemotion.co.uk

Location:

Units 18-19 Flemington Road,
Queensway,
Glenrothes
Fife
KY7 5QF

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“Excellent communication, sensible pricing, quick delivery, lovely friendly service, highly recommended.”

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Posted 6 months ago

“I was looking for a supplier of the Eversolo DMP-A6 who could offer a part exchange solution for my Cambridge CXN v2. I contacted two Companies who were offering just that. One company responded with a fairly unhelpful comment, whereas Audio Emotion responded with a courteous offer which was competitive with the market. All communication with Gary at Audio Emotion was first class, quick and always helpful. I would not hesitate to recommend them.”

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Posted 6 months ago

“Transaction (Eversolo streamer) entirely on line. Straightforward, quick and very efficient.”

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Posted 6 months ago

“Very pleasant to deal with, responsive communication.”

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Posted 6 months ago

“I've purchased used equipment on two occasions and both items were in such excellent condition, I would describe both "as new". No hesitation whatever in recommending.”

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Posted 6 months ago

“Gary is a highly knowledgeable and great person to deal with. I purchased the AYRE mains power conditioner after talking to Gary. It was delivered the next day, as promised. Fantastic product and Great service. Highly Recommended.”

Audio Emotion Ltd 5 star review on 24th October 2023

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Posted 6 months ago

“As a very old pensioner my dealings with Audio emotion have been of a lower priced items. But I am working up to a major purchase .. My dealings have all worked perfectly . All purchases delivered on time and 100% as described by A,E. Payment caused no unexspected Fees. All as described in the advert. VERY HAPPY CUTOMER”

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Posted 6 months ago

“Recently purchased an Eversolo DMP-A6 Master Edition from Audio Emotion and I must say that the whole experience was extremely pleasant and professional. Communication, via email a majority of the time and phone (to make payment), was excellent and handled very well. The delivery of the product was fitted into the time window discussed in advance. I will certainly be back for future Hi-Fi purchases.”

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Posted 6 months ago

“Just such a lovely company to deal with. We spoke to Marion and she was so helpful and made us feel valued as a customer. Marion arranged a collection and a delivery and it all went well. Just can't rate these guys high enough!”

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Posted 6 months ago

“Part exchanged my Denon DCD 2500NE for a Denon DCD A110 which came up on their site. The swap overall was very well handled by the Audio Emotion team, with a very good part exchange deal they were a pleasure to deal with, so very happy.”

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Posted 6 months ago

“Superfast delivery and well packaged Ordered 11.35 the morning before and delivered the following morning. Unfortunately the item I ordered was not a good match for my system (not Audio Emotion's fault - I did not consult them before purchase) and I needed to return it. My return request was met by a polite email agreeing to accept the return. When they received the returned item they issued an immediate refund. Really cannot fault them.”

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Posted 7 months ago

“Very pleased with my recent purchase and the help Gary provided over the phone. Delivery was quick and was much appreciated thanks !”

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Posted 7 months ago

“Very pleased with the service. Gary & Steve gave me lots of helpful advice before purchasing Eversolo DMP- A6. Ordered & had next day delivery. Very well packaged and arrived in perfect condition. Overall can't fault their service very professional & will certainly use again. Highly Recommended.”

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Posted 7 months ago

“Best HiFi supplier! Extremely good prices. Best comunication. Fast shipping. Bought couple of times from them and will be definitely returning customer.”

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Posted 7 months ago

“All hi fi dealers should be like this excellent service Gary and Gordon are great to talk to with fantastic advice, a pleasure to do business with.”

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Posted 7 months ago

“I have used Audio Emotion twice in the last few months and received fantastic service on both occasions. Marion and Gary answered any queries I had before purchase and delivery was quick and well packaged. My first choice for online audio equipment purchases.”

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Posted 7 months ago

“Bought my dmp a6 from them no hassles no need to contact and it arrived exactly when I was told it would. My usual benchmark for a good retailer is how little I need to contact them.”

Audio Emotion Ltd 5 star review on 22nd September 2023

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Posted 7 months ago

“Ordered a DMP-A6 and turned up the next day as promised , good service , no issues .”

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Posted 7 months ago

“Great company to deal with. Goods shipped next day delivery, packaged really well and free shipping, what more can anyone ask for? A pleasure buying from you, thank you.”

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Posted 7 months ago

“This is the first time that I have had dealings with Audio Emotion and I have to say that the response time and communication are very efficient. My product arrived promptly and well packaged. I will not hesitate to use this company again and will recommend to others to use them.”

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Posted 7 months ago

Audio Emotion Ltd is rated 4.9 based on 966 reviews