Attitude Clothing Reviews

Name: Attitude Clothing
Address: Attitude Clothing Co. Unit 4, Vulcan Park, Unit 4, Vulcan Park, George street, Lincoln
Rating: 4.51

4.5 Rating 4,623 Reviews

90 %

of reviewers recommend Attitude Clothing

4.5

Based on 4,623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01522 576686

Email:

admin@attitudeclothing.co.uk

Attitude Clothing 5 star review on 21st August 2026

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive my order 2 weeks after placing it. When I tried to contact customer services regarding a refund I did not get any correspondence and had to escalate the refund to paypal. A refund which I have STILL not received a month later.”

Helpful Report

Posted 6 years ago

“My order still hasn’t arrived after a month when delivery was supposed to be 3-7 days. When I contacted them, they said there’s low stock but didn’t indicate this before. Very disappointed.”

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Posted 6 years ago

“Were are the shoes we ordered? We still have not got the shoes we ordered, it is over a month passed delivery date promised. Unless I hear from you with something about the shipment, or how long it is going to take to get the shoes, I will get the charge to my credit card reversed. It's to bad I had to let my grandaughter down!!! John Almond”

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Posted 6 years ago

“One star for Attitude Clothing is too much, unfortunately zero is not available. Product purchased was not available after all, no communication from Attitude, but needed a phone call to Customer Service to find out the situation. After that a message to Customer Service in order to return the money - no contact so far, after 3 weeks or so.”

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Posted 6 years ago

“It does not deserve not even one star. It’s been over 3 weeks and I haven’t received my order. I have sent the email, and no one got back to me. Don’t waste your money.”

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Posted 6 years ago

“Poor customer service. Back and forth for over a week over a ring because it was sent with the ring bent out of shape, the wings broken and scratches all over the heart. The only advice I was given was to use a pool cue to bend it back into shape and constantly ignoring the other problems with it. It’s honestly been a terrible experience and don’t ever plan on buying from here for me or my girlfriend ever again.”

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Posted 6 years ago

“I am still waiting for my order, as I was notified the product was not in stock, AFTER the purchase. Dissapointed..”

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Posted 6 years ago

“i ordered a hair dye, it didn't work on my hair, out of curiosity I tried it on my daughters white blonde natural hair, again, nothing happened, I contacted them about this and they completely dismissed me all together. The hair dye was clearly faulty but they refused point blank to take any responsibility or offer any kind of exchange or money back or even money off. Poor customer service”

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Posted 6 years ago

“My items haven't even been shipped and I ordered them a few weeks ago now and I'm being asked to review”

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Posted 6 years ago

“Not yet received order”

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Posted 6 years ago

“Ended up not needing my order emailed less than 24 hours after ordering they wouldn’t cancel or refund, just send the order and then told me they can’t take it back.”

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Posted 6 years ago

“Purchased purple hair colour for our daughter, didn’t work, neither did any of her friends who had also purchased it. poor customer service when I emailed regarding this also. Won’t be buying from here again.”

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Posted 6 years ago

“I m very disappointed from customer service as i have sent four times the same email with evidence of a faulty product i received a week ago and havent received an answer or a solution whatsoever.”

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Posted 7 years ago

“I haven't received my order yet!”

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Posted 8 years ago

Thank you for your review, we understand your frustration with the delay. We shipped your order straight away, unfortunately Royal Mail appear to have lost the parcel in transit. We are currently in touch with you to sort out the best solution.

Posted 8 years ago

“I'm still yet to recive this parcel!”

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Posted 9 years ago

“Placed an order for a present for my wife. Order was accepted, following day I received an email to saw that theor had been an error and the price had doubled did I want to pay the extra. The customer service agent that I emailed then claimed they normally retailed @ £200 when they are widely available for 100-120 with other retailers. Asked to cancel the whole lot took them a week and and a PayPal dispute to get my money back. I've order from this firm for nearly 5 Years Christmas birthdays etc, never had a problem, however when it went wrong they got it spectacularly wrong. Their idea of smoothing it over was a 15 discount for their store. Will not use again”

Helpful Report

Posted 9 years ago

Hi John, As we’ve previously explained the shoes were advertised on our web store at an incorrect price due to a technical error, for which we are very sorry. The usual RRP for these shoes should indeed be £200 and had there been any way we could have honoured your order we would have done so. Whilst we admit that your refund was slightly delayed due to a clerical error (for which we apologise unreservedly), it was not necessary to instigate a Paypal dispute to get your money back as I am sure you realise from your prior dealings with us. We completely understand your disappointment and cannot apologise enough but should you change your mind, your goodwill discount code is valid until 29th September 2017. Kind regards Attitude Clothing Co.

Posted 9 years ago

“Not my first purchase with this company and always I go over the 50 quid mark for free delivery. Never had a free delivery as advertised, e-mailed the costumer service two times on two different purchases, didn't even get a reply back for any of them. Will start to shop directly for Killstar instead of using this company. As a costumer spending a good value on shopping here its really sad that you don't even reply to e-mails. Had better service from smaller companies this situation is not acceptable. Best regards, Vanessa Costa.”

Helpful Report

Posted 9 years ago

We are very sorry to hear that you did not receive a reply to your e-mails. We have a dedicated e-mail system as part of our e-commerce platform. All e-mails received are replied to at once by way of an automated response which basically confirms receipt of your enquiry. We then respond as soon as possible in person, 7 days a week. Most e-mails will be dealt with in person quickly, however some can only be dealt with during office hours, so may take a little longer if contacting us out of hours. Providing great customer service is a huge priority to us, as the majority of our reviews testify. We would never ignore a customer e-mail. Regarding your specific enquiry having checked your recent orders, although they were over the £50 threshold they did not meet the qualifying criteria for free postage. Footwear and sale items do not count towards the free postage threshold. Your orders included these items and therefore did not qualify.

Posted 9 years ago

“I requested a return/refund and never heard back. now I'm left with an unwearable dress and down £40”

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Posted 9 years ago

Hi Bianca, I’ve checked our records and can confirm that we received your return request at 4.36pm on Sunday 2nd October an automatically generated confirmation email was sent to you along with a returns form and pre-paid postage label - Please check your spam/junk folders. If for any reason you can’t find it please contact sales@attitudeclothing.co.uk as soon as possible to arrange a replacement. Kind regards Aimee

Posted 9 years ago

“Ordered 4 things, none of them looked like the pictures. They felt cheap and nasty but were in fact not at all cheap. The returns policy is not customer friendly (I don't know of any other online store that charges their customers £3 for returns and doesn't have an exchange - sending back and reordering is NOT an exchange!) so I will not be shopping here again. Ever.”

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Posted 10 years ago

Hi Elizabeth, We're sorry to hear that you're not happy with your recent purchases and you're welcome to return the items to us if you're not satisfied with the quality. Just to clarify, we don't charge you to return items - The pre-paid returns label we provide is an optional service which costs £3 should you choose to use it but is completely free of charge if you're returning goods for an exchange/store credit. Alternatively you can take the package to your local post office and use whichever service you'd prefer. Kind regards, Aimee

Posted 10 years ago

“Order was cancelled without notice, had 2 emails asking me to write a review... Only found out it was cancelled whine i logged into the website after a week wondering why it hadn't arrived yet.”

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Posted 10 years ago

Hi Sioned, I can see from our records that the item you ordered at 7.14pm on Friday 12th August was unavailable due to a stock error. Our customer service team emailed you on Monday 15th as soon as we became aware of the problem to ask whether you would like an alternative item, store credit or a full refund. To date we have not received a reply. Please email aimee@attitudeclothing.co.uk so that we can resolve this issue without further delay. Kind regards, Aimee

Posted 10 years ago

Attitude Clothing is rated 4.5 based on 4,623 reviews