Atlantis Office LTD Reviews

Name: Atlantis Office LTD
Rating: 4.83

4.8 Rating 944 Reviews

96 %

of reviewers recommend Atlantis Office LTD

Company Reviews

Metrics

Info

4.8

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Atlantis Office LTD:

Office Seating & Furniture Company based in Colchester, Essex

Visit Website

Phone:

01206 586858

Email:

sales@atlantisoffice.com

Location:

Ivell House, Commerce Way, Colchester
CO2 8HL

Atlantis Office LTD 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Penrith Cream Leather Executive Chair Chair was very poor quality - screws don't align with fitting so won't go in far enough for caps to fit. Can't undo them to send it back as Allan key has worn with just trying to put the chair together and screws won't come undone Would expect this from a £50 chair, but not from £189 one. Very disappointed.”

Helpful Report

Posted 4 years ago

Hello Jane, So sorry to hear that you've had some problems with your chair, please contact us sales@atlantisoffice.com or give us a call on 01206 586858 so that we can rectify this issue for you. Many Thanks Lisa

Posted 4 years ago

“I chose the Ely chair as it was multi-adjustable and had pocket sprung seat. Visited the store and although not in stock tried similar pocket sprung seat. Ordered the chair which was delivered earlier than estimated. Excellent service in store and over phone. Very pleased with chair, easy to assemble and very comfortable.”

Atlantis Office LTD 5 star review on 8th May 2021

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Posted 4 years ago

“Excellent service. Chair came ready assembled as requested. Nice and comfortable and very sturdy without being too heavy.”

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Posted 4 years ago

“A little disappointed after ordering an item that was marked as ‘in stock’ to be told that it actually wasn’t available but would be in stock in a couple of weeks, which was then extended a further week. On the other hand, to be fair, I was contacted quickly and given the option to cancel, but decided to stick with it as after a lot of research this was the chair I wanted. It did arrive by the final deadline and I am very pleased with the product.”

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Posted 4 years ago

“Great... good sales/service - not pushy at all - and delivered very quickly.”

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Posted 4 years ago

“Excellent service on placing the order, receiving the invoice and confirmation. Table arrived sharp”

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Posted 4 years ago

“I have been trying to obtain a specific executive chair for months from several different suppliers. The staff at Atlantis kept me informed over several weeks with regard availability and alternatives that they could supply. They were very friendly and supportive throughout the whole process. It may have taken 10 weeks to get the chair I really wanted but it was worth the wait. Thank you.”

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Posted 4 years ago

“Beautiful chair, generous seat, and very comfortable. Looks great.”

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Posted 4 years ago

“great chairs and great customer service, we are very happy and will use again.”

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Posted 4 years ago

“Great service as usual thank you”

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Posted 4 years ago

“Good service! Great product.”

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Posted 4 years ago

“Excellent, great friendly and helpful staff. Delivery was speedy. Chair is fantastic, easy to put together, sturdy and well built. Can already feel the difference, worth the price. Would highly recommend :)”

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Posted 4 years ago

“Delighted with the four office chairs we purchased. One had a production fault, but following a prompt reply to my email, it was collected within two days and a replacement arrived the following day. Very good service. Would definitely buy from them again.”

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Posted 4 years ago

“Great service! great chair. Will buy more when required!”

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Posted 4 years ago

“Good communication, helpful staff, quality products, nothing to fault, excellent.”

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Posted 4 years ago

“Fast delivery good info when I phoned for more details great chair”

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Posted 4 years ago

“Excellent service, kept informed of the progress through out”

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Posted 4 years ago

“Excellent service throughout, recommended.”

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Posted 4 years ago

“Excellent company to deal with. Couldn’t be more helpful, polite and efficient. Delivery brilliant and go the extra mile to please.”

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Posted 4 years ago

“I was happy with the service received. Atlantis staff sorted any questions and my chair arrived as expected.”

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Posted 4 years ago

Atlantis Office LTD is rated 4.8 based on 944 reviews