Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.64

4.6 Rating 1,855 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 1,855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Assots London 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase- very happy. Would purchase from Assots again.”

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Posted 2 years ago

“Found strap to be too long had to have it shortened.”

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Posted 2 years ago

“Easy to deal with”

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Posted 2 years ago

“Nice local brand with reasonable pricing.”

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Posted 2 years ago

“Nothing wrong with the quality of the goods however this company uses Evri (Hermes) so I wouldn't bother paying for next day delivery because as we all know Hermes don't turn up and often they tell fibs. The long and short of it was Assots refused to refund the payment for next day delivery so I had to go through my credit card company to get that part of my payment back. For that reason I won't use them again. Frankly I'd be surprised if they actually display this review.”

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Posted 2 years ago

“Quick delivery and my daughter loves the bag”

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Posted 2 years ago

“Great little bag, quick delivery, very happy - thank you 😊”

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Posted 2 years ago

“Absolutely wonderful well made fast delivery just like the picture can get all my essentials in just brilliant”

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Posted 2 years ago

“When I made enquiries regarding the handbag I wanted they were prompt in replying and pointing me in the right direction.”

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Posted 2 years ago

“Really fab company beautiful leather bag good size I’m about to order another one in tan Thankyou”

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Posted 2 years ago

“Very poor I will never buy anything from you I never recommend anyone to buy anything from you it’s very poor costumer service and the item I never received”

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Posted 2 years ago

“It was an awful experience with Assots. Firstly, after more than 7 days of waiting, a scruffy package arrived with the wrong item. There was no receipt, return form or return label in it. Nothing except a wrong item in the package. Secondly, I contacted them to return the wrong one and asked them to send me the correct one. Ridiculous enough, they asked me to contact a courier by myself and pay the delivery fee first. And when they received it, they would pay me back. I've never seen a retailer treats their customers like that. Then I did it. Thirdly, for the correct item despatching, when I asked them for the tracking number. They said they don't have it as it was all done manually. Oh my goodness!! Is it a one-person company running by a granny??? What type of company Assots is???? Even though their products are cheap, the customer service should not be cheap. At last, After long waiting and chasing, the correct item finally arrived. It looks even cheaper than what I spent. But I was just so fed up to contact them anymore. It does not worth my time. I won't buy anything from Assots anymore. And if you don't want to suffer what I got, please don't buy things from Assots.”

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Posted 2 years ago

“Great service and lovely bag”

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Posted 2 years ago

“Excellent quality and craftsmanship. About to buy my second tote bag. Really happy. Will not be looking elsewhere”

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Posted 2 years ago

“Delighted. So glad I found Assots. Did a google search for handbags and up the site popped up! Great prices for fantastic handbags. Payment and delivery very quick and efficient.”

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Posted 2 years ago

“Delivery of bag was good.”

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Posted 2 years ago

“Very pleased with service received”

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Posted 2 years ago

“Assots were easy to deal with online and fulfilled the order quickly and efficiently as described.”

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Posted 2 years ago

“Delighted with my bag x”

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Posted 2 years ago

“Great item, love it great service 👍”

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Posted 2 years ago

Assots London is rated 4.6 based on 1,855 reviews