Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,262 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bag. Excellent quality. Have a few now and they are still looking good after many years”

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Posted 2 months ago

“I purchased my first Assots bag online & I was not disappointed. I had been looking around for a compact bag that still allowed me to carry a reasonable amount & came across the “Avon” which fitted the bill perfectly. It was also a fast delivery.”

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Posted 2 months ago

“Dealt with my order efficiently and with good delivery.”

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Posted 2 months ago

“Very prompt service, arrived within a couple of days of order being placed. Unfortunately the 10%off next purchase offer arrived too late as had already placed an order for two more colours!!”

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Posted 2 months ago

“Bought through Debenhams on line. Assots kept to their delivery time. Good description of item.”

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Posted 2 months ago

“Quick delivery”

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Posted 2 months ago

“Excellent cognac phone bag.very good value and lovely leather.”

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Posted 2 months ago

“Above expectations!”

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Posted 2 months ago

“Lovely bag, quick delivery.”

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Posted 2 months ago

“Beautiful love love love it x”

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Posted 2 months ago

“Good quality leather perfect size exactly what I was looking for as a gift for my daughter”

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Posted 2 months ago

“Very prompt delivery process and handbag exceeded expectations in quality and practicality.”

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Posted 2 months ago

“Brilliant little bag felt really comfortable to hold enough to get phone and keys in great purchase”

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Posted 2 months ago

“Rapid delivery”

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Posted 2 months ago

“Beautiful real leather bag!”

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Posted 2 months ago

“Beautiful bag”

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Posted 2 months ago

“Lovely bag not too big for everyday use and love the pocket on the side so handy”

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Posted 2 months ago

“The ordered cross-body bags arrived!”

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Posted 3 months ago

Dear Steven, Thank you so much for leaving us a 5-star review! We’re delighted to hear that you’re happy with both the ‘CORI’ Black Pebble Grain Real Leather Crossbody Bag and the ‘CORI’ Brown Polished VT Real Leather Crossbody Bag. It’s always wonderful to know when our customers enjoy the quality and craftsmanship of our products, and your kind words mean a lot to our team. We hope these versatile pieces serve you well for many years to come. We truly appreciate your support and look forward to welcoming you back to Assots London again soon. Warm regards, Team Assots.

Posted 3 months ago

“When the bag that I bought for my daughter developed a fault with the inside stitching of the lining, the team went above and beyond to rectify the situation. The response from them was very prompt and polite and a new replacement bag was sent without question. Customer service was excellent.”

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Posted 3 months ago

Dear Debbie, Thank you so much for taking the time to leave us such a wonderful 5-star review! 🌟 We’re truly delighted to hear that you were happy with the way our team handled the situation when the bag you purchased for your daughter developed a stitching fault. It means a lot to us to know that you found our response prompt, polite, and helpful. We always strive to ensure that our customers feel supported and valued, and we’re so glad we could quickly send you a replacement without any hassle. Your kind words about our customer service are deeply appreciated — they motivate our team to continue going the extra mile for our customers. We hope your daughter enjoys her replacement bag for many years to come, and we look forward to welcoming you back again in the future. With warm regards, Team Assots.

Posted 3 months ago

“Very prompt delivery. The bag is so beautiful”

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Posted 3 months ago

Dear Medina, Thank you so much for your wonderful 5-star review! 🌟 We’re absolutely thrilled to hear that your bag arrived promptly and that you find it so beautiful. Knowing that you’re happy with both the delivery experience and the product itself truly means a lot to us. At Assots, we put a great deal of care into ensuring our customers receive their orders quickly and in perfect condition, so it’s incredibly rewarding to hear that this was your experience. We’re delighted that the bag has lived up to your expectations and hope it becomes a piece you enjoy using for many years to come. Your kind words encourage our team to keep delivering not just quality products, but also excellent service at every stage of the journey. We would love to welcome you back again in the future whenever you’re looking for another timeless addition to your collection. With warm regards, Team Assots.

Posted 3 months ago

Assots London is rated 4.6 based on 2,262 reviews