Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,209 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate site all easy & straight forward happy customer would highly recommend.”

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Posted 2 months ago

“My Bag is well made, stylish, and eye-catching. I am extremely pleased with my purchase, and would highly recommend to family and friends.”

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Posted 2 months ago

Dear Tracy, Thank you so much for your glowing 5-star review! 🌟 We’re thrilled to hear that your ‘HOXTON’ Brown Vintage Leather Crossbody Shoulder Sling Bag has impressed you with its quality, style, and eye-catching charm. Your kind words and recommendation truly mean the world to us. We’re so pleased you’re enjoying your purchase, and we hope it continues to bring you many compliments and happy moments. Warm regards, Team Assots.

Posted 2 months ago

“Absolutely love my new bag”

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Posted 2 months ago

Dear Sarah, Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that you absolutely love your new ‘KEW’ Black Soft Nappa Full Grain Real Leather Crossbody Bag. Knowing that it’s bringing you joy makes our day! We truly appreciate your support and hope your new bag becomes a trusted favourite for years to come. Warm regards, Team Assots.

Posted 2 months ago

“Perfect for nights out or travelling, big enough for your mobile, passport and lipstick.”

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Posted 2 months ago

Dear Michelle, Thank you so much for your glowing 5-star review! 🌟 We’re thrilled to hear that your ‘MARIA’ Pink Pebble Grain Real Leather Crossbody Phone Bag is the perfect size and works so well for nights out and travelling. Your recommendation truly means the world to us. We hope your new bag accompanies you on many wonderful adventures — and may every trip be as stylish and joyful as your new accessory! Warm regards, Team Assots

Posted 2 months ago

“I am trully amazed about the customer service provided by Assots London team! They are really helpful and repy to e-mails very quickly. I had an enquiry about international delivery since I live in Hungary. Regrettably, they do not deliver to Europe yet, but they plan to expand their service in the last quarter of this year as I understood. I am looking forward this expansion as I bought in London couple of years ago a 'BARBARA' black soft full grain leaather tote bag, which I use every day. I truly love this bag, excellent quality at affordable price! Maria”

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Posted 2 months ago

Hi Mária, Thank you so much for your glowing 5-star review and for sharing your kind words about our customer service! 🌟 We’re truly delighted to hear that you had such a positive experience with our team and that you’ve been enjoying your ‘BARBARA’ Black Soft Full Grain Leather Tote Bag for years. Knowing that it’s part of your daily life makes us so happy. We also appreciate your patience as we work towards expanding our delivery service to Europe later this year—we can’t wait to serve you again! Your continued support and loyalty mean the world to us, and we look forward to welcoming you back to Assots London very soon. Warm regards, Team Assots.

Posted 2 months ago

“Good experience”

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Posted 2 months ago

“Excellent value for money”

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Posted 2 months ago

Dear Sandra, Thank you so much for your lovely 5-star review! 🌟 We're delighted to hear you found your purchase excellent value for money — it truly means a lot to us. We appreciate your support and hope to see you shop with us again soon! Warm regards, Team Assots.

Posted 2 months ago

“Ordered, tracked and on the due date I was not at home, I was so pleased when I was given the option of choosing a different drop off point which was extremely effective. My leather Cross Body is beautifully made, exactly as described excellent quality leather, exceptional price for this quality. Absolutely love this bag”

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Posted 2 months ago

Dear Maxine, Thank you so much for your wonderful 5-star review! 🌟 We're absolutely thrilled to hear that you had a smooth delivery experience and that you're loving your new leather crossbody bag. It means the world to us to know you're happy with the quality and value of your purchase — we work hard to make sure every detail is just right! We truly appreciate your kind words and support, and we look forward to welcoming you back for more in the future. Warmest regards, Team Assots.

Posted 2 months ago

“Good prompt delivery”

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Posted 2 months ago

Dear Jacqui, Thank you so much for your wonderful 5-star review! 🌟 We're absolutely delighted to hear that you're happy with your 'CORI' Distressed Tan Real Leather Crossbody Bag — especially that you found it well-made, spacious, and loved the quality of the leather. Your kind words truly mean a lot to our team, and we're so glad we could deliver a product that met your expectations. We hope it becomes a go-to favourite in your collection! We look forward to welcoming you back to shop with us again soon. Warmest thanks, Team Assots.

Posted 2 months ago

“Good quality product”

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Posted 2 months ago

Hi Monica, Thank you so much for your lovely 5-star review of our 'CLAIRE' Black Polished VT Vintage Leather Flap Over Purse! We're delighted to hear that you’re happy with the quality of the product—it truly means a lot to us. Your feedback is greatly appreciated, and we're always striving to make your shopping experience even better. We hope you continue to enjoy using your new purse and look forward to having you shop with us again in the future. Warm regards, Team Assots.

Posted 2 months ago

“This is a very classy bag with plenty of room for essentials”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“A really lovely bag. Good value for money. The only problem is the shoulder strap still has creases in it because of how it was packaged.”

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Posted 2 months ago

Dear Chelsea, Thank you so much for your fantastic 5-star review! 🌟 We’re so pleased to hear that you’re loving your new bag and found it to be great value for money. We also appreciate your honest feedback regarding the creases in the shoulder strap — we're sorry for any inconvenience this may have caused. This will certainly be shared with our packing team so we can look at ways to improve our packaging in the future. Thank you again for your support, and we hope to see you shop with us again soon! Warm regards, Team Assots.

Posted 2 months ago

“Lovely bag just the right size to fit all my stuff in looks pretty smart too”

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Posted 2 months ago

“beatiful very pleased”

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Posted 2 months ago

“Beautiful bag, lovely soft leather, looks well made. Bought as gift so not used by myself, but looks well constructed and will hopefully be well used for many years.”

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Posted 3 months ago

“Lovely quality bag. The perfect size for an everyday bag. Great value for money”

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Posted 3 months ago

Hi Michelle, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're happy with the quality and size of your bag — and that it's proving to be the perfect everyday companion. We're especially glad you found it to be great value for money. Your support means a lot to us, and feedback like yours truly encourages our team. We hope you continue shopping with us again in the future! Warm regards, Team Assots

Posted 2 months ago

“Very nice bag I am loving it. Nice and roomy.”

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Posted 3 months ago

Hi Cherrie, Thank you so much for the lovely 5-star review! We're delighted to hear that you're loving your 'JEAN' Tan Crossbody Bag and finding it nice and roomy — it's always great to know when our designs meet our customers’ expectations. Your kind words and support mean the world to us. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon! Warm regards, Team Assots

Posted 2 months ago

“Excellent company very helpful.”

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Posted 3 months ago

“Assots sell great items and they provide great service”

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Posted 3 months ago

Assots London is rated 4.6 based on 2,209 reviews