Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,262 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a zip catching issue with my bag and it was replaced immediately and with no fuss - thank you team Assots!”

Helpful Report

Posted 3 months ago

Dear Janet, Thank you so much for taking the time to leave us such a wonderful 5-star review. 🌟 We’re truly delighted to hear that our team was able to resolve the issue with your bag quickly and provide you with a replacement without any fuss. Your satisfaction is our top priority, and it means a great deal to us that you are happy with both the product and the service you received. We always strive to ensure that every customer feels cared for, and feedback like yours reassures us that we are moving in the right direction. We’re so grateful for your trust in Assots and for giving us the opportunity to put things right. We hope you continue to enjoy your bag for many years to come, and we’d love to welcome you back whenever you’re looking for another timeless piece to add to your collection. With gratitude, Team Assots.

Posted 3 months ago

“lovely bag, great price and quality. communication and delivery spot on”

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Posted 3 months ago

Dear Sue, Thank you so much for your wonderful 5-star review of our ‘ZARA’ Black Soft Pebble Grain Real Leather Baguette Shoulder Bag! 🌟 We’re thrilled to hear that you found the bag exactly as described and that the quality, price, and design met your expectations. It’s lovely to know you’re happy with the zip fastening and overall craftsmanship. We’re also delighted that our communication and delivery lived up to your expectations — providing both great products and a smooth shopping experience is always our goal. We truly appreciate your kind words and your support. We hope you enjoy using your new bag for many occasions, and we’d love to welcome you back again soon for more of our leather collection. Yours sincerely, Team Assots.

Posted 3 months ago

“This is my first purchase at Assots. Very pleased with my purchase, will buy again.”

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Posted 3 months ago

Dear Paula, Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that your 'CANARY' Black Vintage Leather Crossbody Bag has been the perfect find for you. It’s wonderful to know that the bag holds all your essentials — from your purse and phone to your lippy — with ease and without any hassle. We’re also so pleased that you find it not only practical and great value but also stylish enough to receive compliments whenever you carry it. As this was your first purchase with us, your kind words mean even more, and we truly appreciate the trust you placed in Assots. We’re thrilled that your experience has been so positive, and we look forward to welcoming you back again soon for more beautiful bags to enjoy. Yours sincerely, Team Assots.

Posted 3 months ago

“Stylish tote and not too big”

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Posted 3 months ago

“Nice quick delivery well packed many thanks”

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Posted 3 months ago

Dear Lesley, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love your 'ROSY' Navy Pebble Grain Soft Real Leather Crossbody Bag. It’s lovely to know that you’re pleased with the soft leather, the stylish colour for the autumn/winter season, and the practical design with plenty of space for smaller items. We’re also delighted that your order arrived quickly and well packed. Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to welcoming you back again soon! Yours sincerely, Team Assots

Posted 3 months ago

“Georgous bag good quality and size”

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Posted 3 months ago

Dear Claire, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your 'RUE' Distressed Tan Real Leather Crossbody Bag and that you’re pleased with both its quality and size. Your kind words mean a great deal to us, and we’re so happy the bag has lived up to your expectations. We truly appreciate your support and look forward to welcoming you back for more beautiful pieces in the future! Yours sincerely, Team Assots.

Posted 3 months ago

“I bought a bag recently from Assots and was very satisfied with the service I received, the quick delivery, and the communication regarding updates about the delivery.”

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Posted 3 months ago

“Excellent service, fast turn around, purse is lovely, I adore the colour, zips glide sooty, spacious compartments. Will order more products as I need them.”

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Posted 3 months ago

Dear Pam, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you love your 'MARY' Ocean Blue Soft Small Leather Coin Purse. It’s wonderful to know that you’re pleased with the colour, the smooth zips, and the spacious compartments. We’re also thrilled that you were happy with the fast service and turnaround. Your kind words mean so much to us, and we truly look forward to welcoming you back whenever you’re ready for more of our products. Yours sincerely, Team Assots

Posted 3 months ago

“Beautiful bag - beautiful colour - bought in the sale - such a lucky find! Thank you!”

Helpful Report

Posted 3 months ago

“Mum liked it and that’s what is important however quality of the bag is lovely and was perfect size for what mum needed it for.”

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Posted 3 months ago

Dear Zubair, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your mum loved the 'LINBY' Dark Tan Pebble Grain Leather Crossbody Sling Bag. It’s lovely to know that the bag was not only the perfect size but also met your expectations in terms of quality. Your kind words mean a lot to us, and we truly appreciate you choosing Assots for such a thoughtful gift. We look forward to welcoming you back again soon! Yours sincerely, Team Assots

Posted 3 months ago

“Beautiful quality handbag, great with lots of pockets.”

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Posted 3 months ago

Dear Liz, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your 'MILLIE' Tan Walnut Real Leather Designer Tote Work Bag. It’s great to know that you appreciate the beautiful quality and the thoughtfully designed pockets, making it both stylish and practical for everyday use. Your kind words mean a lot to us, and we look forward to welcoming you back for more bags you’ll enjoy! Yours sincerely, Team Assots

Posted 3 months ago

“Very nice bag , plenty of pockets and a lovely shape & material”

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Posted 3 months ago

“I love my bag it arrived swiftly and well packaged”

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Posted 3 months ago

“A lovely bag, exactly what I needed and ordered. and delivery spot on too. Many thanks.”

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Posted 3 months ago

“Lovely little phone bag, well made, perfect size so you don’t have to remove it when you sit down. Can be worn under a coat which makes it even more secure.”

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Posted 3 months ago

Dear Angie, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you love your 'PETRA' Black Croc Real Leather Mobile Phone Crossbody Bag and find it the perfect size and well-made. It’s great to know that you appreciate the convenience and security of being able to wear it under a coat. Your kind words mean a lot to us, and we look forward to welcoming you back for more pieces you’ll enjoy! Yours sincerely, Team Assots

Posted 3 months ago

“Excellent quality and service”

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Posted 3 months ago

Dear Vivienne, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’re pleased with the quality of your 'MARIA' bag and our service. Your support means a lot to us, and we look forward to serving you again soon! Yours sincerely, Team Assots

Posted 3 months ago

“Easy to use website, would use again”

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Posted 3 months ago

“Love the bag and speedy delivery.”

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Posted 3 months ago

Dear Norma, Thank you so much for your wonderful 5-star review of our ‘TRACY’ Black Croc Real Leather Crossbody Phone Bag. We’re delighted to hear that you love the bag and that it reached you so quickly. Your kind words mean a lot to us, and we’re so pleased the bag has met your expectations in both style and service. We truly appreciate your support and look forward to serving you again in the future. Yours sincerely, Team Assots

Posted 3 months ago

“Lovely purse very happy”

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Posted 3 months ago

“Lovely bag, instantly in use. Quality leather. Let down by courier”

Helpful Report

Posted 3 months ago

Dear Kathryn, Thank you so much for your 5-star review! We’re delighted to hear that you are enjoying your ‘Harry’ Black Real Leather Bum Belt Unisex Bag and that it was instantly in use. It’s great to know that the quality of the leather has impressed you. We’re truly sorry to hear that the courier service let you down. While we always aim to provide the best delivery experience, sometimes issues arise outside of our control, and we sincerely apologize for any inconvenience this may have caused. Your feedback is greatly appreciated, and we’re glad the product itself met your expectations. We look forward to welcoming you again soon. Yours sincerely, Team Assots

Posted 3 months ago

Assots London is rated 4.6 based on 2,262 reviews