Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,091 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,091 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and really delighted with my bag would definitely order again thank you 😊”

Helpful Report

Posted 1 month ago

Dear Sally, Thank you so much for your lovely 5-star review! 🌟 We're absolutely thrilled to hear that you’re delighted with your 'BROOKE' Black Polished VT Real Leather Mobile Phone Crossbody Bag. It’s always great to hear when our customers are pleasantly surprised by how practical and spacious our compact designs can be! We're also so pleased you were happy with the service you received — that truly means a lot to us. We look forward to welcoming you back for your next order, and thank you again for your kind words! 😊 Warm regards, Team Assots

Posted 3 weeks ago

“Arrived in time.”

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Posted 1 month ago

“Beautiful bag as advertised, quality gorgeous”

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Posted 1 month ago

“Beautiful bag I had already bought another bag would definitely recommend”

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Posted 1 month ago

“Very easy to deal with as part of Debenhams”

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Posted 1 month ago

“very pleased with my handbag arrived on time”

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Posted 1 month ago

“I am delighted with the quality , size and appearance of my new black cross body bag. It is perfect for what I need. Ordering was quick and easy. There os an amazing selection to choose from. At good price.”

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Posted 1 month ago

“Bag as described arrived promptly, customer service helpful as I inadvertently ordered the wrong colour.”

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Posted 1 month ago

Dear Susan, Thank you so much for your lovely 5-star review! 🌟 We're so pleased to hear that your bag arrived promptly and met your expectations. We're also glad our customer service team could assist you when you needed help — it's always our aim to make your shopping experience as smooth and positive as possible. Thank you for your support, and we hope to see you shop with us again soon! Warm regards, Team Assots.

Posted 3 weeks ago

“Very easy to navigate their website and super quick delivery.”

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Posted 1 month ago

“Beautiful bag, packaged well and delivered on time”

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Posted 1 month ago

“I'm really impressed with Assots great quality merchandise.”

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Posted 1 month ago

“Amazing quality, great minimalistic design, absolutely love it.”

Assots London 5 star review on 14th July 2025

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Posted 1 month ago

“Great product and service.”

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Posted 1 month ago

“The handbag I bought was a lovely quality. It is well made and the leather is good quality. It arrived faster than I thought. Please with the item and the delivery”

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Posted 1 month ago

“I have bought several bags from Assots and have always been pleased with their quality and value for money .This company has always provided a great selection of products and prompt service . It definitely recommend them.”

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Posted 1 month ago

“Lovely phone bag just perfect for my needs”

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Posted 1 month ago

“easy to order fast delivery well packed and as gorgeous as the photo!”

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Posted 1 month ago

“Quick delivery and a beautiful handbag.”

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Posted 1 month ago

“I am so pleased with this bag. Is it good quality and stylish, and meets all my needs re space. I carefully noted the measurements prior to purchasing and Im glad that I did because Ive been disappointed with some previous purchases. I am looking to buy another one in a different colour.”

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Posted 1 month ago

“Real product with premium quality of leather, was exact in shape as described.”

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Posted 1 month ago

Assots London is rated 4.6 based on 2,091 reviews