Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.63

4.6 Rating 2,209 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought through Debenhams on line. Assots kept to their delivery time. Good description of item.”

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Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

“Excellent cognac phone bag.very good value and lovely leather.”

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Posted 1 month ago

“Above expectations!”

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Posted 1 month ago

“Lovely bag, quick delivery.”

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Posted 1 month ago

“Beautiful love love love it x”

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Posted 1 month ago

“Good quality leather perfect size exactly what I was looking for as a gift for my daughter”

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Posted 1 month ago

“Very prompt delivery process and handbag exceeded expectations in quality and practicality.”

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Posted 1 month ago

“Brilliant little bag felt really comfortable to hold enough to get phone and keys in great purchase”

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Posted 1 month ago

“Rapid delivery”

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Posted 1 month ago

“Beautiful real leather bag!”

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Posted 1 month ago

“Beautiful bag”

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Posted 1 month ago

“Lovely bag not too big for everyday use and love the pocket on the side so handy”

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Posted 1 month ago

“The ordered cross-body bags arrived!”

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Posted 1 month ago

Dear Steven, Thank you so much for leaving us a 5-star review! We’re delighted to hear that you’re happy with both the ‘CORI’ Black Pebble Grain Real Leather Crossbody Bag and the ‘CORI’ Brown Polished VT Real Leather Crossbody Bag. It’s always wonderful to know when our customers enjoy the quality and craftsmanship of our products, and your kind words mean a lot to our team. We hope these versatile pieces serve you well for many years to come. We truly appreciate your support and look forward to welcoming you back to Assots London again soon. Warm regards, Team Assots.

Posted 1 month ago

“When the bag that I bought for my daughter developed a fault with the inside stitching of the lining, the team went above and beyond to rectify the situation. The response from them was very prompt and polite and a new replacement bag was sent without question. Customer service was excellent.”

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Posted 1 month ago

Dear Debbie, Thank you so much for taking the time to leave us such a wonderful 5-star review! 🌟 We’re truly delighted to hear that you were happy with the way our team handled the situation when the bag you purchased for your daughter developed a stitching fault. It means a lot to us to know that you found our response prompt, polite, and helpful. We always strive to ensure that our customers feel supported and valued, and we’re so glad we could quickly send you a replacement without any hassle. Your kind words about our customer service are deeply appreciated — they motivate our team to continue going the extra mile for our customers. We hope your daughter enjoys her replacement bag for many years to come, and we look forward to welcoming you back again in the future. With warm regards, Team Assots.

Posted 1 month ago

“Very prompt delivery. The bag is so beautiful”

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Posted 1 month ago

Dear Medina, Thank you so much for your wonderful 5-star review! 🌟 We’re absolutely thrilled to hear that your bag arrived promptly and that you find it so beautiful. Knowing that you’re happy with both the delivery experience and the product itself truly means a lot to us. At Assots, we put a great deal of care into ensuring our customers receive their orders quickly and in perfect condition, so it’s incredibly rewarding to hear that this was your experience. We’re delighted that the bag has lived up to your expectations and hope it becomes a piece you enjoy using for many years to come. Your kind words encourage our team to keep delivering not just quality products, but also excellent service at every stage of the journey. We would love to welcome you back again in the future whenever you’re looking for another timeless addition to your collection. With warm regards, Team Assots.

Posted 1 month ago

“I had a zip catching issue with my bag and it was replaced immediately and with no fuss - thank you team Assots!”

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Posted 1 month ago

Dear Janet, Thank you so much for taking the time to leave us such a wonderful 5-star review. 🌟 We’re truly delighted to hear that our team was able to resolve the issue with your bag quickly and provide you with a replacement without any fuss. Your satisfaction is our top priority, and it means a great deal to us that you are happy with both the product and the service you received. We always strive to ensure that every customer feels cared for, and feedback like yours reassures us that we are moving in the right direction. We’re so grateful for your trust in Assots and for giving us the opportunity to put things right. We hope you continue to enjoy your bag for many years to come, and we’d love to welcome you back whenever you’re looking for another timeless piece to add to your collection. With gratitude, Team Assots.

Posted 1 month ago

“lovely bag, great price and quality. communication and delivery spot on”

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Posted 2 months ago

Dear Sue, Thank you so much for your wonderful 5-star review of our ‘ZARA’ Black Soft Pebble Grain Real Leather Baguette Shoulder Bag! 🌟 We’re thrilled to hear that you found the bag exactly as described and that the quality, price, and design met your expectations. It’s lovely to know you’re happy with the zip fastening and overall craftsmanship. We’re also delighted that our communication and delivery lived up to your expectations — providing both great products and a smooth shopping experience is always our goal. We truly appreciate your kind words and your support. We hope you enjoy using your new bag for many occasions, and we’d love to welcome you back again soon for more of our leather collection. Yours sincerely, Team Assots.

Posted 1 month ago

“This is my first purchase at Assots. Very pleased with my purchase, will buy again.”

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Posted 2 months ago

Dear Paula, Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that your 'CANARY' Black Vintage Leather Crossbody Bag has been the perfect find for you. It’s wonderful to know that the bag holds all your essentials — from your purse and phone to your lippy — with ease and without any hassle. We’re also so pleased that you find it not only practical and great value but also stylish enough to receive compliments whenever you carry it. As this was your first purchase with us, your kind words mean even more, and we truly appreciate the trust you placed in Assots. We’re thrilled that your experience has been so positive, and we look forward to welcoming you back again soon for more beautiful bags to enjoy. Yours sincerely, Team Assots.

Posted 2 months ago

“Stylish tote and not too big”

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Posted 2 months ago

Assots London is rated 4.6 based on 2,209 reviews